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AINS 101 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS RATED 100% VERIFIED

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AINS 101 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS RATED 100% VERIFIED Terms in this set (50) Which one of the following best explains why producers should be alert to changes in clients' loss exposures? A. Implemented risk management techniques may prove to be ineffective or become obsolete. B. Knowledge of such changes will inform their efforts to create a list of experts that can be called to assist. C. Producers can aid clients in developing risk management cost allocation plans. D. Producers have expertise about risk financing through insurance. A. Implemented risk management techniques may prove to be ineffective or become obsolete. The processing of almost every claim involves which one of the following activities? A. Engaging an accident scene reconstruction specialist B. Determining the amount of damages or extent of loss C. Subrogating D. Salvaging B. Determining the amount of damages or extent of loss Maria is a new producer who wears many hats when forming relationships and then serving her established customers. In this capacity, which one of the following scenarios most accurately describes her ongoing work wearing the hat of "claims handler"? A. Customer Roland directly contacts Maria and she assumes full responsibility for his claim as she was the first insurance employee to receive the claims information. B. Juanita directly contacts Maria who sold her a policy to adjust her homeowners claim; Maria nicely explains she has no further responsibilities after making the sale. C. Alex directly contacts Maria after a hailstorm damages his new car the day after he bought a policy from her, and she handles the claim as he is a brand new customer. D. Veronica directly contacts Maria for guidance on how to report a stolen car, Maria provides that, and claims rep Sean takes over after an introduction from Maria. D. Veronica directly contacts Maria for guidance on how to report a stolen car, Maria provides that, and claims rep Sean takes over after an introduction from Maria.

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3/16/25, 5:36 AINS 101 Flashcards |
PM




AINS 101 EXAM QUESTIONS AND ANSWERS WITH COMPLETE

SOLUTIONS RATED 100% VERIFIED




Terms in this set (50)




Which one of the following best A. Implemented risk management techniques may prove to be

explains why producers should be ineffective or become obsolete.

alert to changes in clients' loss

exposures?

A. Implemented risk

management techniques may

prove to be ineffective or

become obsolete.

B. Knowledge of such changes

will inform their efforts to create

a list of experts that can be

called to assist.

C. Producers can aid clients in

developing risk management

cost allocation plans.

D. Producers have expertise

about risk financing through

insurance.

The processing of almost B. Determining the amount of damages or extent of loss
1/35

,3/16/25, 5:36 AINS 101 Flashcards |
PM
every claim involves which

one of the following

activities?

A. Engaging an accident scene

reconstruction specialist

B. Determining the amount of

damages or extent of loss

C. Subrogating

D. Salvaging




2/35

,3/16/25, 5:36 AINS 101 Flashcards |
PM
Maria is a new producer who D. Veronica directly contacts Maria for guidance on how to report a

wears many hats when forming stolen car, Maria provides that, and claims rep Sean takes over after

relationships and then serving her an introduction from Maria.

established customers. In this

capacity, which one of the

following scenarios most

accurately describes her

ongoing work wearing the hat

of "claims handler"?

A. Customer Roland directly

contacts Maria and she assumes

full responsibility for his

claim as she was the first

insurance employee to receive

the claims information.

B.Juanita directly contacts Maria

who sold her a policy to adjust

her homeowners

claim; Maria nicely explains

she has no further

responsibilities after making

the sale.

C. Alex directly contacts

Maria after a hailstorm

damages his new car the day

after he bought a policy from her,

and she handles the claim as he

is a brand new customer.

D.Veronica directly contacts

Maria for guidance on how to

report a stolen car,


3/35

, 3/16/25, 5:36 AINS 101 Flashcards |
PM
Maria provides that, and claims

rep Sean takes over after an

introduction from Maria.

Jessie is a new customer service D. Determining coverage quotes

representative (CSR) at the

Winfield Agency. Jessie usually

engages in all the following

activities, EXCEPT:

Select one:

A. Answering billing inquiries

B. Explaining coverage

C. Reporting new claims

D. Determining coverage quotes

Michael is a commercial lines C. Monitor the underwriting decision

underwriter. He received a risk

control report on a new

business that he had recently

written with Laura, one of his

producers. After reviewing the

report, Michael contacted Laura

to let her know that they

needed to process a

policy change request adding a new

classification and some

exposures to the general

liability policy. These activities

are occurring during which

one of the

following steps of the underwriting

process?


4/35

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