WGU C232 - Introduction to Human
Resources Question and answers
verified to pass
What role does the planning function of human resource management play
within organizations? - correct answers Strategic and short & medium range
planning Align human resources with strategic mission of organization
What role does the staffing function of human resource management play
within organizations? - correct answers Recruiting and selection of people
with the needed skills of jobs within the organization
What are the types of employee compensation? - correct answers Direct and
indirect
What is the role of performance appraisals? - correct answers Measure and
monitor employee performance
How does HRM enhance human potential? - correct answers Through training
and development
HRM's work on improving the workplace environment focuses on what two
environments? - correct answers Physical and psychological
What must management be aware of in order to maintain effective work
relationships? - correct answers Employee rights
,What impact has globalization had on HR practices? - correct answers HR
policies need international applicability and be cognizant (and inclusive) of
other cultures
What are the four implicit HR objectives? - correct answers Improve
productivity, Improve quality of work life, Ensure legal compliance, Foster
ethical behavior
How can HR managers make a significant contribution toward productivity
improvements? - correct answers Work organization-processes/distribution
organization of work design Work design-contents, methods, and relationships
among jobs
How do organizations improve the quality of work life? How have employees'
attitudes regarding involvement with their work shifted? - correct answers
Greater involvement in work-enjoy more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar with the laws
and regulations? - correct answers Protect employees, protect organizaiton,
and avoid liability
Define the term "moral philosophy." - correct answers Principles, rules, and
values people use when deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is
encouraged? - correct answers Create a positive work environment Hiring
ethical individuals Provide ethical training Labeling and modeling ethical
behavior Creating a well-defined code of ethics Establishing a open-door
policy Providing an employee assisntance program
, Define the term "business ethics." - correct answers Values and principles
used to decide whether the collective behavior of an organization's members
is appropriate
What are the six major trends have been identified as influencing the work
environment? - correct answers Increased competition Costs and benefits
associated with HR utilization Productivity changes (changes in technology,
capital investment, economic changes, capital utilization, outsourcing, and
government policies
Internal Environment: Define "culture" and identify who shapes an
organization's culture. - correct answers Organization's value system-
identified people's values and assumptions about their willingness to work,
their ethics, and the way they should be treated
Internal Environment: Define technology. - correct answers Equipment and
knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's
structure? - correct answers Technology can influence how jobs are borken
down and the overall heirarchy--flat versus vertical
Internal Environment: Organizational size is an important factor in determining
________________. - correct answers HR activities
Internal Environment: How does the economy influence HR activities? -
correct answers Strong economy=tight labor market (low unemployment,
higher wages, competitive recruitment, and desire for training)
Internal Environment: How does international competition influence HR
activities? - correct answers Changes in laws (tariff, NAFTA, import/export),
foreign labor forces, and economic developments force competitiveness
Resources Question and answers
verified to pass
What role does the planning function of human resource management play
within organizations? - correct answers Strategic and short & medium range
planning Align human resources with strategic mission of organization
What role does the staffing function of human resource management play
within organizations? - correct answers Recruiting and selection of people
with the needed skills of jobs within the organization
What are the types of employee compensation? - correct answers Direct and
indirect
What is the role of performance appraisals? - correct answers Measure and
monitor employee performance
How does HRM enhance human potential? - correct answers Through training
and development
HRM's work on improving the workplace environment focuses on what two
environments? - correct answers Physical and psychological
What must management be aware of in order to maintain effective work
relationships? - correct answers Employee rights
,What impact has globalization had on HR practices? - correct answers HR
policies need international applicability and be cognizant (and inclusive) of
other cultures
What are the four implicit HR objectives? - correct answers Improve
productivity, Improve quality of work life, Ensure legal compliance, Foster
ethical behavior
How can HR managers make a significant contribution toward productivity
improvements? - correct answers Work organization-processes/distribution
organization of work design Work design-contents, methods, and relationships
among jobs
How do organizations improve the quality of work life? How have employees'
attitudes regarding involvement with their work shifted? - correct answers
Greater involvement in work-enjoy more autonomy and chance to have input
Why is it important that HR mangers and personnel be familiar with the laws
and regulations? - correct answers Protect employees, protect organizaiton,
and avoid liability
Define the term "moral philosophy." - correct answers Principles, rules, and
values people use when deciding what is right or wrong
How can HR professionals create a culture where ethical behavior is
encouraged? - correct answers Create a positive work environment Hiring
ethical individuals Provide ethical training Labeling and modeling ethical
behavior Creating a well-defined code of ethics Establishing a open-door
policy Providing an employee assisntance program
, Define the term "business ethics." - correct answers Values and principles
used to decide whether the collective behavior of an organization's members
is appropriate
What are the six major trends have been identified as influencing the work
environment? - correct answers Increased competition Costs and benefits
associated with HR utilization Productivity changes (changes in technology,
capital investment, economic changes, capital utilization, outsourcing, and
government policies
Internal Environment: Define "culture" and identify who shapes an
organization's culture. - correct answers Organization's value system-
identified people's values and assumptions about their willingness to work,
their ethics, and the way they should be treated
Internal Environment: Define technology. - correct answers Equipment and
knowledge used to produce goods and services
Internal Environment: How does technology influence an organization's
structure? - correct answers Technology can influence how jobs are borken
down and the overall heirarchy--flat versus vertical
Internal Environment: Organizational size is an important factor in determining
________________. - correct answers HR activities
Internal Environment: How does the economy influence HR activities? -
correct answers Strong economy=tight labor market (low unemployment,
higher wages, competitive recruitment, and desire for training)
Internal Environment: How does international competition influence HR
activities? - correct answers Changes in laws (tariff, NAFTA, import/export),
foreign labor forces, and economic developments force competitiveness
