WGU C201 BUSINESS ACUMEN EXAM WITH CORRECT ANS
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1. What is Management? - v v v
ANS ✔Management is the process of achieving Organizational object
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ives through people and other resources. The Manager's job is to comb
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ine Human and Technical resources in the best way possible to achiev
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e the company's goals.
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2. How do the jobs of top managers, middle managers, and supervis
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ory managers differ? -
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v ANS ✔Top managers design long term plans, set a direction for their
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organization and inspire all employees to achieve the company's visio
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n. Middle managers focus on the specific mission and operations, prod
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ucts, or customers. They develop procedures to implement the compa
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ny's strategic plans. Supervisory interact directly with non-
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management employees, who produce and sell the companies goods av v v v v v v v v
nd services. They are responsible for implementing the plans develop
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ed by middle managers and motivating workers to accomplish daily, w
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eekly, and monthly goals. v v v
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3. What is the relationship between the managers planning and con
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trolling functions? - v v
ANS ✔Controlling assess the success of the planning function. Contr
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olling also produces feedback for the next round of planning.
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4. What is meant by a vision for the company? -
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ANS ✔A vision serves as a target for the company's actions, helping
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direct the company towards opportunities and differentiating it from i
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ts competitors.
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5. Why is it important for a top executive to set high ethical standar
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ds? - v
ANS ✔High ethical standards often result in a stable workforce, job s
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atisfaction, and customer loyalty. v v v
6. Outline the planning process. -
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ANS ✔Some plans are very broad and long range, focusing on key or
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ganizational objectives; others are more detailed and specify how part
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icular objectives will be achieved. From the mission statement to objec
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tives to specific plans, each phase must fit into comprehensive plannin
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g framework.
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7. Describe the purpose of tactical planning. -
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ANS ✔The purpose of tactical planning is to determine which short-
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term activities should be implemented to accomplish the companies o
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verall strategy. v
8. Compare the kinds of plans made by top managers and middle m
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anagers. - ANS ✔Top managers focus on long-
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range, strategic plans. In contrast, middle-
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level managers focus on short term tactical planning.
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9. What is the purpose of a mission statement? -
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v ANS ✔A mission statement is a companies written explanation of its
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purpose, the reason it exists, the customers it will serve, and how it is
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different from its competitors. A mission statement guides the actions
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of its company, managers, and employees.
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10. Which of a company's characteristics does a SWOT analysis
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compare? - v
v ANS ✔Strength, Weaknesses, Opportunities and Threats Compared t
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o its competitors.
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11. How do managers use objectives? -
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v ANS ✔Objectives set guideposts by which managers define the orga
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nizations desired performance in such areas as new product develop
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ment, sales, customer service, and employee satisfaction.
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