PFMC EXAM 1 UPDATED QUESTIONS AND CORRECT ANSWERS
What are some characteristics of critical thinkers? - CORRECT ANSWER✅✅✅Reasonable, reflective,
and aligned with intellectual standards
What are some traits of good critical thinkers? - CORRECT ANSWER✅✅✅They raise vital questions,
gathers & assesses relevant information, effectively comes to well-reasoned conclusions, thinks open
minded, and communicated effectively
What are the characteristics of a "Vision" - CORRECT ANSWER✅✅✅o Defines the optimal desire
future/provide guidance and inspiration as to what and organization is focused on achieving.
o What all employees understand their work every day ultimately contributes
What are characteristics of a "Mission" - CORRECT ANSWER✅✅✅o Defines the present state or
purpose of the organization
o What it does, for who and how it does it
What does a "Goal" provide? - CORRECT ANSWER✅✅✅o Desired future state in a particular area or
theme
What is the SAF/FM Mission? - CORRECT ANSWER✅✅✅Maximize Resources for our Nation's Air
Force
What is the SAF/FM Vision? - CORRECT ANSWER✅✅✅Right Resources - Right Place, Right Time,
Every Time
What are the 5 steps of the decision making model discussed in class? - CORRECT ANSWER✅✅✅1.
Identify the Issue
2. Analyze the Issue
3. Develop Alternatives
4. Evaluate the Alternatives
5. Make a Recommendation
, What is the most important step of decision support? - CORRECT ANSWER✅✅✅Identify the Issue
What is the function of the "Identify the Issue" step? - CORRECT ANSWER✅✅✅- Ensures decision
maker and decision support team are working toward the same objective
- Provides structure to the Problem
- Sets the stage for success (or failure)
What are the tools associated with the "Identify the Issue" step? - CORRECT ANSWER✅✅✅o
Brainstorming
o Fish Bone (Cause & Effect)
o Five Wise (Why's)
What is the purpose of Part 1 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅Breaks
issues down to better understand its parts / Simplifies complex issues
What is the deliverable of Part 1 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅"Issue
Environment" - Relevant Facts, Necessary Assumptions, Valid Limitations, and defined / weighted
evaluation criteria
What are the tools associated with Part 1 of the "Analyze the Issue" step? - CORRECT
ANSWER✅✅✅• Affinity Diagram (Brainstorming, Random Facts)
• Relations Diagram (Cause and Effect, Expands on Affinity)
• Q-Box (5 Whys + How) X Importance Factors
What is the purpose of Part 2 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅o Develop
Evaluation Criteria
o Reveals and documents preferences
o Evaluates the "Good"
• What do we have to work with?
• Context
What are some characteristics of critical thinkers? - CORRECT ANSWER✅✅✅Reasonable, reflective,
and aligned with intellectual standards
What are some traits of good critical thinkers? - CORRECT ANSWER✅✅✅They raise vital questions,
gathers & assesses relevant information, effectively comes to well-reasoned conclusions, thinks open
minded, and communicated effectively
What are the characteristics of a "Vision" - CORRECT ANSWER✅✅✅o Defines the optimal desire
future/provide guidance and inspiration as to what and organization is focused on achieving.
o What all employees understand their work every day ultimately contributes
What are characteristics of a "Mission" - CORRECT ANSWER✅✅✅o Defines the present state or
purpose of the organization
o What it does, for who and how it does it
What does a "Goal" provide? - CORRECT ANSWER✅✅✅o Desired future state in a particular area or
theme
What is the SAF/FM Mission? - CORRECT ANSWER✅✅✅Maximize Resources for our Nation's Air
Force
What is the SAF/FM Vision? - CORRECT ANSWER✅✅✅Right Resources - Right Place, Right Time,
Every Time
What are the 5 steps of the decision making model discussed in class? - CORRECT ANSWER✅✅✅1.
Identify the Issue
2. Analyze the Issue
3. Develop Alternatives
4. Evaluate the Alternatives
5. Make a Recommendation
, What is the most important step of decision support? - CORRECT ANSWER✅✅✅Identify the Issue
What is the function of the "Identify the Issue" step? - CORRECT ANSWER✅✅✅- Ensures decision
maker and decision support team are working toward the same objective
- Provides structure to the Problem
- Sets the stage for success (or failure)
What are the tools associated with the "Identify the Issue" step? - CORRECT ANSWER✅✅✅o
Brainstorming
o Fish Bone (Cause & Effect)
o Five Wise (Why's)
What is the purpose of Part 1 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅Breaks
issues down to better understand its parts / Simplifies complex issues
What is the deliverable of Part 1 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅"Issue
Environment" - Relevant Facts, Necessary Assumptions, Valid Limitations, and defined / weighted
evaluation criteria
What are the tools associated with Part 1 of the "Analyze the Issue" step? - CORRECT
ANSWER✅✅✅• Affinity Diagram (Brainstorming, Random Facts)
• Relations Diagram (Cause and Effect, Expands on Affinity)
• Q-Box (5 Whys + How) X Importance Factors
What is the purpose of Part 2 of the "Analyze the Issue" step? - CORRECT ANSWER✅✅✅o Develop
Evaluation Criteria
o Reveals and documents preferences
o Evaluates the "Good"
• What do we have to work with?
• Context
