UESTIONS AND CORRECT ANSWERS (EXAM GR l l l l l
ADEDA+) l
Which two Administrator Certification exam objectives are weighted at10
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%? - CORRECT ANSWER Data Management & Analytics -
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Reports and Dashboards l l
Which two Administrator Certification exam objectives are weighted at13
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%? - l
CORRECT ANSWER Security and Access & Service and Support Applicati
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ons
Solar components and system supplier, Ursa Major Solar wants to
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ensure that the info on their Company Information Page is up to date.
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Which set of info can the administrator specify on the Company Info
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page? - l
lCORRECT ANSWER Organization Name, Default Time Zone,Default La l l l l l l l l
nguage
Ursa Major wants to ensure that all their locale settings are up to date.The a
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dmin is going through the process of making the updates. Whichtwo sets o
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f parameters are configured using Locale settings? -
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CORRECT ANSWER Time and Number Display Format & First/LastName an l l l l l l l l l l
d Date Format
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The VP of sales has changed the naming convention for opportunities tomake i
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t more uniform across the company. The sales manager wants to
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,update multiple opp names for his sales team using the list view in SF. Whic
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h two interface settings should be used to allow users with all required profil
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e permissions to edit records in list views? -
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CORRECTANSWER Enable Inline Editing & Enable Enhanced Lists
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Salesforce users at Ursa Major Solar complain that global search returnstoo
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many records. Which two configs should an admin perform to help users man
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age search results? -
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CORRECT ANSWER Specify the Search Filter Fields for the object's sear
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ch layout & reduct the number ofrecords displayed for each object in the Sear
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ch Results page
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List View - l l
CORRECT ANSWER A list of records that meet specificfilter criteria
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The Org Setup section makes up what percentage of theAdministratorCertif
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ication exam? - CORRECT ANSWER 3% l l l l l
Which key topics are covered in the Org Setup section of the Adminis
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trator Certification exam? - l l l
CORRECT ANSWER UIFeatures, Company Information, Locale
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Settings
Anew hire at Ursa Major Solar has joined the customer service team tointeract
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with customers and handle cases. The user needs access to the Service Consol
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e to manage cases and customer info. What should an
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admin do to assign the Service Cloud user license to a new user? -
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CORRECT ANSWER Enable Service Cloud User on the user recorddetail p
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age
, Ursa Major Solar is growing internationally. An admin received detailsof a
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new hire in Tokyo who requires access to SF. What two
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requirements should the admin consider when creating a new user in prod? - l l l l l l l l l l l l
lCORRECT ANSWER Usernames must be unique across allproduction S l l l l l l l l l
F orgs & usernames must be in the form for an email
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address
A new employee is trying to login to SF but is getting an error message.What
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should the admin do first to troubleshoot login error message? -
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CORRECT ANSWER Check the user's login history related list on theuse
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r record
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The admin is notified that one of Ursa Major Solar's employees is goingto lea
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ve for a few weeks. Ursa Major Solar does not want employees to log in whil
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e on leave. What should the admin do to prevent this
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temporarily? - CORRECTANSWER Freeze the user's account l l l l l l l
The admin is asked to deactivate the SF user account for an employee who rece
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ntly left the company. When a user account is deactivated, whathappens to the a
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ssociate license? - l l
CORRECT ANSWER The licensebecomes available for reassignment
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What are two reasons a user cannot be deactivated? -
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CORRECT ANSWER The user is the recipient of workflow email alerts &
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the useris a customer community admin
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User License - l l
lCORRECT ANSWER A user license determines thebaseline of features that l l l l l l l l l l
the user can access. Every user must have
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