Which statement regarding Star Ratings is true?
Medicare uses a 5-star rating system to illustrate a plan's performance and quality.
The agent said that the Star Ratings are based on a plan's performance from two
years ago and, therefore, do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from the prior year and, therefore,
may not accurately reflect a plan's current value.
Medicare uses a 5-star rating system to illustrate the plan's relative popularity in a
market as measured by membership and retention rates.
Give this one a try later!
, Medicare uses a 5-star rating system to illustrate a plan's performance and
quality.
Why must an agent present accurate, complete, and factual plan information to
consumers? (Select 3)
To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits and costs
To help the consumer gain confidence in the agent's expertise
To help avoid misunderstandings
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To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits
and costs
To help avoid misunderstandings
Which of the following must an agent obtain from the consumer no less than 48 hours
(unless an exception applies) before an in-person, online, or telephonic marketing
appointment?
Scope of Appointment
Statement of Understanding
Permission to Call
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Scope of Appointment
, What information should be obtained from the consumer when conducting a
thorough needs assessment? (Select 2)
The providers they see and medications they take to determine network and
formulary status.
Their current health care coverage, including what they like about it and what they
don't.
Their favorite foods and hygiene products to determine if they are covered by a
grocery allowance
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The providers they see and medications they take to determine network
and formulary status.
Their current health care coverage, including what they like about it and
what they don't.
When a consumer asks why an MA Plan has a 2-star rating, the agent should tell the
consumer what?
That is the plan's performance from the prior year and, therefore, may not accurately
reflect a plan's current value.
That the plan has received a "Below Average" rating.
That the Plan isn't very popular in the market as measured by membership and
retention rates.
Give this one a try later!
That the plan has received a "Below Average" rating.
Which of the following statements is true about election periods?
Annual Election Period can only be used by a consumer already enrolled in an MA
Plan.
Medicare uses a 5-star rating system to illustrate a plan's performance and quality.
The agent said that the Star Ratings are based on a plan's performance from two
years ago and, therefore, do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from the prior year and, therefore,
may not accurately reflect a plan's current value.
Medicare uses a 5-star rating system to illustrate the plan's relative popularity in a
market as measured by membership and retention rates.
Give this one a try later!
, Medicare uses a 5-star rating system to illustrate a plan's performance and
quality.
Why must an agent present accurate, complete, and factual plan information to
consumers? (Select 3)
To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits and costs
To help the consumer gain confidence in the agent's expertise
To help avoid misunderstandings
Give this one a try later!
To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits
and costs
To help avoid misunderstandings
Which of the following must an agent obtain from the consumer no less than 48 hours
(unless an exception applies) before an in-person, online, or telephonic marketing
appointment?
Scope of Appointment
Statement of Understanding
Permission to Call
Give this one a try later!
Scope of Appointment
, What information should be obtained from the consumer when conducting a
thorough needs assessment? (Select 2)
The providers they see and medications they take to determine network and
formulary status.
Their current health care coverage, including what they like about it and what they
don't.
Their favorite foods and hygiene products to determine if they are covered by a
grocery allowance
Give this one a try later!
The providers they see and medications they take to determine network
and formulary status.
Their current health care coverage, including what they like about it and
what they don't.
When a consumer asks why an MA Plan has a 2-star rating, the agent should tell the
consumer what?
That is the plan's performance from the prior year and, therefore, may not accurately
reflect a plan's current value.
That the plan has received a "Below Average" rating.
That the Plan isn't very popular in the market as measured by membership and
retention rates.
Give this one a try later!
That the plan has received a "Below Average" rating.
Which of the following statements is true about election periods?
Annual Election Period can only be used by a consumer already enrolled in an MA
Plan.
