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1. Delivering
customer value A human resources (HR) manager decides to use an Agile
approach for re- designing performance management by using
small multiskilled teams and regular feedback from employees.
What is the goal of the Agile approach?
2. Feedback loops A human resources (HR) department is starting its first HR program
design
using Agile HR, to create better HR value for the organization and
employees. What can HR expect in using the Agile approach?
3. By focusing on
cus- tomization How do processes and policies in Agile HR boost internal
operations?
4. It uses creative
ener- gy.
What is a benefit of Agile HR?
5. By cocreating
with people
6. Management's How does Agile HR reshape the concept of change management?
per- ception of
loss of control
An organization has hired a new chief human resources oflcer
(CHRO) to aid with creating a more Agile workplace in the human
resources (HR) department. The CHRO recommends dropping the
7. It should reduce
ex- ecutive-level use of key performance indicators (KPIs) and instead using a
bottle- necks. system of experimentation and learning to guide decisions and
performance. Management is strongly opposed to the idea. What
8. Continuous
improve- ment is a reason for the opposition to this CHRO's recommendation?
How should Agile HR be used to help businesses become more
adaptable to the changing market conditions?
,WGU D359 Agile HR Pre Assessment Study Guide
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A human resources (HR)
professional is preparing to
conduct a retrospective for a
recruiting project and invites the
IT and the human resource
information systems (HRIS)
teams to the retrospective to
provide their input. Which
principle of Agile is this HR
professional demonstrating?
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9. Ideate A small number of employees signed up for an annual benefits
meeting, resulting in low benefits enrollment. The benefits
manager suggests crowd- sourcing ideas from all employees to
improve participation in next year's benefits enrollment.Which
design thinking step is in use?
10. Ideate An Agile team is brainstorming ways to improve employees'
experience when they receive pay increases. Which design
thinking step uses brainstorming as a method?
11. Minimum
viable product A human resources (HR) department creates a prototype of a
preliminary onboarding system. The prototype has enough features
to use in a six-week pilot. Which method is used in the prototype
step?
12. Interviewing users A team tasked with refining a human resources (HR) mobile
application
wanted to learn more about employee needs and is in the
empathize step of the Agile project.Which method should be used to
capture this information?
13. Plans are cocreated The chief human resources oflcer (CHRO) is preparing to launch a
new set
with staff at the com- of online 360 annual reviews and self-assessments for the
organization. The
pany.
15. Setting the product vision
14. Collect data on
em- ployee well-
being