graded A+
1. External
Outside influences like competitors and legal, political, sociocultural,
Environ- ment
economic, and technological factors such as state and federal laws and
issues attesting population health, wellness, and safety, and the
presence or absence of public or private insurance coverage
2. Internal
Factors within the organization (employees, patients, protocols)
Environ- ment
3. Technology The application of scientific knowledge and tools to improve
healthcare delivery and patient outcomes
4. What is A theoretical framework that views organizations as interconnected
Systems systems.
Theory?
5. How does Sys- As interconnected systems, with each part attecting and being attected
tems Theory by the others.
per- ceive
organiza-
tions?
Views patient care as a system involving various interactions (inputs,
6. Open throughputs, and outputs) among patients, healthcare providers, and
Systems the environment
Model (OSM)
7. Value based Care Healthcare delivery model where providers, including hospitals and
physicians, are paid based on patient health outcomes
8. Patient Healthcare approach that emphasizes the active involvement of
Centered Care patients and their families in the management of their own health
9. Strategic The process of formulating, implementing, and evaluating decisions
Man- and actions that enable an organization to achieve its objectives
agement
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