Practice Exam 2025
Questions with 100%
Correct Answers
Denning [Date] [Course title]
, A claim in the property/casualty industry Is defined as: - Correct Answers: an assertion of an alleged
legal right against a person, entity, company or insurer that carries with it a demand for money as
compensation for injuries or damages
when you purchase insurance, you are buying: - Correct Answers: peace of mind that if an insured event
does occur, that the insurance company will keep its promise and provide the financial protection that
you purchased
in today's society, the most important factor in the purchase of insurance is: - Correct Answers: trust
One of the most important claim handling goals of an insurance company is: - Correct Answers: to help
those who have been injured or who have suffered loss for which the insured is responsible, while at the
same time minimizing loss for the insured party and carrier
what is the primary difference between a company employee adjuster and an independent adjuster -
Correct Answers: a company employee adjuster works for an insurance company and an independent
adjuster works independently for themselves or for adjusting firms who represent many clients
an adjuster's responsibility as a fiduciary means: - Correct Answers: the adjuster represents, and
controls, the property and financial interests of the client to whom he/she owes a high degree of loyalty
and good faith
the basic and primary functions of an adjuster are: - Correct Answers: investigating, evaluating,
reporting, negotiating and disposing of claims
once an adjuster is licensed, he or she must maintain a continuing education requirement. What is that
adjuster's compliance requirement in order to retain a license? - Correct Answers: an adjuster must
complete 24 hours of continuing education in every 2 year compliance period, of which 5 hours must be
taken in a properly certified 5 hour law and ethics update course
the adjuster's code of ethics starts with a basic premise which states: - Correct Answers: the work of
adjusting engages the public trust