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1. NFPA 1500 provides guidance for which program to A. Employee Assistance
benefit firefighters? Programs
A. Employee Assistance Programs
B. Collective Bargaining Agreements
C. Professional Certifications
D. Disciplinary Plan
2. Which would be considered a program offered by an B. Dealing with physical
Employee Assistance Program (EAP)? problems
A. Driving course for adolescents
B. Dealing with physical problems
C. Junior firefighter programs
D. Juvenile arson setter program
3. Information on the training and performance quali- A. NFPA 1001
fications for firefighters is located In which National
Fire Protection Standard?
A. NFPA 1001
B. NFPA 1002
C. NFPA 1500
D. NFPA 1401
4. The term used for the facility where the emergency A. Public Safety Answer
call is routed is the: Point (PSAP).
A. Public Safety Answer Point (PSAP).
B. Unified Command (UC).
C. Emergency Collection Points (ECP).
D. Emergency Operations Center (EOC).
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5. The dispatcher using a Computer-Aided Dispatch D. identify the type of calls
(CAD) system can: and recommend the most
appropriate equipment
A. track each unit by Global Positioning System only. for response.
B. provide automated voice instructions to the caller.
C. automatically call back the citizen to provide time-
line for unit
response and arrival.
D. identify the type of calls and recommend the most
appropriate equipment for response.
6. Determining exactly which units to send to a call de- C. classification of the inci-
pends on the location of the incident and the: dent.
A. time since last response of the nearest units.
B. time lapse between call receipt and dispatch.
C. classification of the incident.
D. identity of the caller.
7. A predetermined plan for emergency and non-emer- A. Standard Oper-
gency functions is known as a departments: ating Procedures/Stan-
dard Operating Guide-
A. Standard Operating Procedures/Standard Operat- lines (SOPs/SOGs)
ing Guidelines (SOPs/SOGs)
B. organizational chart.
C. prefire plan.
D. mission statement.
8. A fireground management system that addresses D. Incident Command
procedures for controlling personnel, facilities, equip- System
ment, and communications and is designed to be ex-
panded as needed is the:
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A. Critical Incident Management System.
B. Emergency Management System.
C. Task Management System.
D. Incident Command System.
9. What is a proper radio procedure for fire personnel? D. Think about what is go-
ing to be said prior to
A. Wait until airwaves are clear if you have an urgent transmitting.
message.
B. Hold the radio/microphone 12 inches from the
mouth.
C. Speak as you key the microphone to save time.
D. Think about what is going to be said prior to trans-
mitting.
10. When calling a mayday, you should: A. transmit your location.
A. transmit your location.
B. stay off the radio and listen for instructions.
C. throw your helmet out of a window to signal your
location.
D. continue to talk until you are found.
11. Before transmitting any information over the fire de- D. listen to be sure the
partment radio, a firefighter should: channel is not being used.
A. press the key two or three times to signal the intent
to transmit.
B. key the microphone and then clear their throat to
be sure their voice will be clear.
C. turn up the volume control if their voice is naturally
soft.
D. listen to be sure the channel is not being used.
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12. What is the configuration when a fire department A. A talk-around channel
switches from a duplex channel to a simplex channel
for on-scene communications called?
A. A talk-around channel
B. A repeater system
C. An on-scene communication switch
D. A trunking system
13. The standardized term used to signal the immediate A. Emergency Traflc.
need to clear the radio and transmit critical informa-
tion is:
A. Emergency Traffic.
B. 10-99
C. Signal 2.
D. Critical Alert.
14. The only time the callout is used is in a situation D. mayday
where there is immediate danger to the lives of fire-
fighters.
A. attention
B. emergency traffic
C. urgent traffic
D. mayday
15. The use of text/language is recommended by B. clear
the Department of Homeland Security through the
National Incident Management System.
A. coded