COPE Health Scholars: Questions With Practical
Solutions
Who are the 4 stakeholders for effective and efficient health care delivery?
Give Examples of each. Right Ans - Providers- hospitals, clinics,long term
care, home health and physicians
Payers- government( medicare/medicaid), Private (HMO & PPO)
Regulators- government agencies, volunteer organizations, accrediting &
government agencies
Consumers- patients(inpatients/outpatients), community (education,
screening, public health)
List the key elements to the Affordable Care Act Right Ans - Quality,
affordable health coverage for all Americans, Expand public programs,
Improve quality & efficiency of Health Care, Prevention of chronic disease &
improve public health, Health Care Workforce
What is the number to report a code at QVC, ICC, and FPH Right Ans - QVC
& ICC: Dial 6
FPH: Dial 600
Code Red Right Ans - Fire, (Dial code) with proper reporting (name and
location), close all doors.
Follow RACEE: Rescue,Alarm,Contain,Extinguish if possible, Evacuate
Code Gray Right Ans - Combative Individual, (Dial Code)
Code Blue Right Ans - Adult Medical Emergency-CPR, dial code
Code White Right Ans - Child/ Pediatric CPR (3 months -13 yrs old), dial
code
Code Orange Right Ans - Hazardous Material Spill, dial code, block and
avoid the area.
Code Pink Right Ans - Infant abduction, dial code, look out for suspicious
individuals & situations, guard entrance/ exits
, Code Purple Right Ans - Child abduction, dial code, look out for suspicious
individuals & situations, let security/ public safety know.
Code Yellow Right Ans - Bomb threat, dial code, describe the "bomb" as
detailed as you can without putting yourself in danger
Code Silver Right Ans - Individual with weapon, hostage situation, dial code
, avoid area and follow hospital staff's instructions.
What does the acronym PASS represent in extinguishing fires? Right Ans -
Pull, Aim, Squeeze handle, Sweep back and forth
What is the Fire Triangle? Right Ans - 3 things needed to fire to burn,
oxygen, heat, and fuel
What are the 3 major classes of fires? Right Ans - Electrical, combustible,
and flammable liquids
What are Accreditation agencies for? Right Ans - All health care
organizations must be accredited or certified in order to receive
reimbursement from the federal government (Medicare and Medicaid) for
services rendered.
What are the 3 accreditation agencies? Right Ans - The Joint Commission
(TJC)
Det Norske Veritas (DNV)
Healthcare Facilities Accrediting Program
What are National Patient Safety Goals? Give Some examples Right Ans -
The Joint Commission publishes new goals and requirements for patient
safety each year.
Ex. Identifying patients correctly, improving staff communication, using
medicine safely, using alarms safely, preventing infection, id patient safety
risks and preventing mistakes in surgery
What is cultural awareness and why is it important in patient care? Right
Ans - CA: when an individual understands and recognizes the similarities and
diff amongst various ethnic groups, and also appreciates and respects other
ethnic groups in order to help resolve a problem.
Solutions
Who are the 4 stakeholders for effective and efficient health care delivery?
Give Examples of each. Right Ans - Providers- hospitals, clinics,long term
care, home health and physicians
Payers- government( medicare/medicaid), Private (HMO & PPO)
Regulators- government agencies, volunteer organizations, accrediting &
government agencies
Consumers- patients(inpatients/outpatients), community (education,
screening, public health)
List the key elements to the Affordable Care Act Right Ans - Quality,
affordable health coverage for all Americans, Expand public programs,
Improve quality & efficiency of Health Care, Prevention of chronic disease &
improve public health, Health Care Workforce
What is the number to report a code at QVC, ICC, and FPH Right Ans - QVC
& ICC: Dial 6
FPH: Dial 600
Code Red Right Ans - Fire, (Dial code) with proper reporting (name and
location), close all doors.
Follow RACEE: Rescue,Alarm,Contain,Extinguish if possible, Evacuate
Code Gray Right Ans - Combative Individual, (Dial Code)
Code Blue Right Ans - Adult Medical Emergency-CPR, dial code
Code White Right Ans - Child/ Pediatric CPR (3 months -13 yrs old), dial
code
Code Orange Right Ans - Hazardous Material Spill, dial code, block and
avoid the area.
Code Pink Right Ans - Infant abduction, dial code, look out for suspicious
individuals & situations, guard entrance/ exits
, Code Purple Right Ans - Child abduction, dial code, look out for suspicious
individuals & situations, let security/ public safety know.
Code Yellow Right Ans - Bomb threat, dial code, describe the "bomb" as
detailed as you can without putting yourself in danger
Code Silver Right Ans - Individual with weapon, hostage situation, dial code
, avoid area and follow hospital staff's instructions.
What does the acronym PASS represent in extinguishing fires? Right Ans -
Pull, Aim, Squeeze handle, Sweep back and forth
What is the Fire Triangle? Right Ans - 3 things needed to fire to burn,
oxygen, heat, and fuel
What are the 3 major classes of fires? Right Ans - Electrical, combustible,
and flammable liquids
What are Accreditation agencies for? Right Ans - All health care
organizations must be accredited or certified in order to receive
reimbursement from the federal government (Medicare and Medicaid) for
services rendered.
What are the 3 accreditation agencies? Right Ans - The Joint Commission
(TJC)
Det Norske Veritas (DNV)
Healthcare Facilities Accrediting Program
What are National Patient Safety Goals? Give Some examples Right Ans -
The Joint Commission publishes new goals and requirements for patient
safety each year.
Ex. Identifying patients correctly, improving staff communication, using
medicine safely, using alarms safely, preventing infection, id patient safety
risks and preventing mistakes in surgery
What is cultural awareness and why is it important in patient care? Right
Ans - CA: when an individual understands and recognizes the similarities and
diff amongst various ethnic groups, and also appreciates and respects other
ethnic groups in order to help resolve a problem.
