COPE Health Scholar (All Modules): Questions With
Precise Solutions
What program at UCLA is COPE partnered with? Right Ans - Health Policy
& Management
Who is the CEO of COPE? Right Ans - Allen Miller
What hospital did COPE start at? Right Ans - Santa Monica Hospital
Who is the Executive VP of COPE? Right Ans - Dawn Hawkins-Johnson
Who is the VP of COPE? Right Ans - Elizabeth Dubois
Program Manager's pager number Right Ans - (888) 248-2914
A leave of absence in the program is a request to be excused for __ days or
longer. Right Ans - 14
Which of the following activities are all Scholars required to participate in?
a. department shifts
b. bi-quarterly All Scholar Meetings
c. competency checklists
d. all of the above Right Ans - d. all of the above (department shifts, bi-
quarterly All Scholar Meetings & competency checklists)
When are competency checklists due? Right Ans - by the end of the second
week of the rotation
Six hours before your scheduled shift, an emergency arises & you will not be
able to perform your weekly participant duties. You must do which of the
following?
a. call the Charge Nurse of your department
b. email your Department Coordinator
c. call the Charge Nurse of your department and email your Department
Coordinator
,d. page the COPE Health Scholars Program Manager Right Ans - c. call the
Charge Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless
device policy?
a. electronic watches are allowed & should be connected to their mobile
phone via Bluetooth
b. personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
c. Scholars are only allowed to take photos & record videos with patients from
their department
d. wireless devices need to be turned off & stored during shift hours
(department designated storage location or Scholar's car) Right Ans - d.
wireless devices need to be turned off & stored during shift hours
(department designated storage location or Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much
so that they have difficulty getting out of bed, what should they do?
a. do not attend shift and report incident to PM via emergency pager
b. attend shift & request accommodation to sit in the break room
c. cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain
with health care professional input
d. attend shift & wear a back brace without informing staff as to not be a
burden Right Ans - c. cancel their shift by emailing their Department
Coordinator, call the unit 15 minutes after the shift start time to inform the
unit staff, & attend to back pain with health care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what
should they do?
a. offer to take a picture for them
b. find another patient to their own selfie with
c. remind the Scholar of CHS & site policies, ensure the picture is deleted from
all folders in the phone, & then report the situation to the Charge Nurse &
Program Manager
,d. inform the Scholar that CHS & site policies state a Scholar cannot be in a
picture with a patient Right Ans - c. remind the Scholar of CHS & site
policies, ensure the picture is deleted from all folders in the phone, & then
report the situation to the Charge Nurse & Program Manager
If an active Scholar plans to accept employment at a CHS Programs site, what
should the Scholar do?
a. accept employment & request a Leave of Absence from the program
b. accept employment & use correct badge for respective shift
c. deny employment because they are a Scholar
d. inform their site PM for program success story & inquire about any conflict
of interest policies that would prevent continued participation in CHS
Programs Right Ans - d. inform their site PM for program success story &
inquire about any conflict of interest policies that would prevent continued
participation in CHS Programs
A Scholar developed a close bond with a patient & would like to stay in touch
with them post discharge. Which of the following actions can the Scholar take?
a. request the patient's social media contact information
b. provide patient contact information only if they ask for it
c. request the patient's phone number
d. wish the patient well & thank them for choosing the site for their place of
care Right Ans - d. wish the patient well & thank them for choosing the site
for their place of care
If a Scholar comes to their shift with every component except their uniform
polo shirt, what should they do according to the CHS Policies and Procedures?
a. go home because you cannot perform your shift without your full uniform
b. continue with their shift if they at least have their site ID badge
c. fo to the COPE Health Scholars Offie for a loaner Right Ans - a. go home
because you cannot perform your shift without your full uniform
If a Scholar's family member is admitted to their program site, which of the
following can they do when at the site but not on shift?
a. utilize knowledge of site codes to obtain necessary comfort supplies
, b. utilize site badge to access staff doors & elevators
c. comfort their parent & advocate for them Right Ans - c. comfort their
parent & advocate for them
If a Scholar receives a suspension email requesting dates/times they are
available for a counseling session, how soon does the Scholar need to reply &
how soon do they need to attend a counseling session?
a. 48 hours; 2 weeks
b. 24 hours; 1 week
c. 24 hours; 48 hours;
d. 48 hours; 1 week Right Ans - a. 48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or
under the influence of drugs/alcohol. Right Ans - True
If a Scholar wants to publish an article, school paper, research poster, etc. with
site or program data, what actions must they take?
a. request approval for data/logo use from the site
b. do not reference the site's name & only use the COPE Health Scholars logo
c. request written approval for data/logo use from the PM & the appropriate
site department
d. inform the PM & then publish Right Ans - c. request written approval for
data/logo use from the PM & the appropriate site department
Social determinants of health include all of the following except...
a. gender
b. education
c. transportation
d. food
e. public health
f. medication Right Ans - a. gender
Healthcare is paid for through taxes, premiums by individuals & employers, &
by patients. Two examples of insurance types in healthcare are government &
private. Which of the following describes two government programs?
Precise Solutions
What program at UCLA is COPE partnered with? Right Ans - Health Policy
& Management
Who is the CEO of COPE? Right Ans - Allen Miller
What hospital did COPE start at? Right Ans - Santa Monica Hospital
Who is the Executive VP of COPE? Right Ans - Dawn Hawkins-Johnson
Who is the VP of COPE? Right Ans - Elizabeth Dubois
Program Manager's pager number Right Ans - (888) 248-2914
A leave of absence in the program is a request to be excused for __ days or
longer. Right Ans - 14
Which of the following activities are all Scholars required to participate in?
a. department shifts
b. bi-quarterly All Scholar Meetings
c. competency checklists
d. all of the above Right Ans - d. all of the above (department shifts, bi-
quarterly All Scholar Meetings & competency checklists)
When are competency checklists due? Right Ans - by the end of the second
week of the rotation
Six hours before your scheduled shift, an emergency arises & you will not be
able to perform your weekly participant duties. You must do which of the
following?
a. call the Charge Nurse of your department
b. email your Department Coordinator
c. call the Charge Nurse of your department and email your Department
Coordinator
,d. page the COPE Health Scholars Program Manager Right Ans - c. call the
Charge Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless
device policy?
a. electronic watches are allowed & should be connected to their mobile
phone via Bluetooth
b. personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
c. Scholars are only allowed to take photos & record videos with patients from
their department
d. wireless devices need to be turned off & stored during shift hours
(department designated storage location or Scholar's car) Right Ans - d.
wireless devices need to be turned off & stored during shift hours
(department designated storage location or Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much
so that they have difficulty getting out of bed, what should they do?
a. do not attend shift and report incident to PM via emergency pager
b. attend shift & request accommodation to sit in the break room
c. cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain
with health care professional input
d. attend shift & wear a back brace without informing staff as to not be a
burden Right Ans - c. cancel their shift by emailing their Department
Coordinator, call the unit 15 minutes after the shift start time to inform the
unit staff, & attend to back pain with health care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what
should they do?
a. offer to take a picture for them
b. find another patient to their own selfie with
c. remind the Scholar of CHS & site policies, ensure the picture is deleted from
all folders in the phone, & then report the situation to the Charge Nurse &
Program Manager
,d. inform the Scholar that CHS & site policies state a Scholar cannot be in a
picture with a patient Right Ans - c. remind the Scholar of CHS & site
policies, ensure the picture is deleted from all folders in the phone, & then
report the situation to the Charge Nurse & Program Manager
If an active Scholar plans to accept employment at a CHS Programs site, what
should the Scholar do?
a. accept employment & request a Leave of Absence from the program
b. accept employment & use correct badge for respective shift
c. deny employment because they are a Scholar
d. inform their site PM for program success story & inquire about any conflict
of interest policies that would prevent continued participation in CHS
Programs Right Ans - d. inform their site PM for program success story &
inquire about any conflict of interest policies that would prevent continued
participation in CHS Programs
A Scholar developed a close bond with a patient & would like to stay in touch
with them post discharge. Which of the following actions can the Scholar take?
a. request the patient's social media contact information
b. provide patient contact information only if they ask for it
c. request the patient's phone number
d. wish the patient well & thank them for choosing the site for their place of
care Right Ans - d. wish the patient well & thank them for choosing the site
for their place of care
If a Scholar comes to their shift with every component except their uniform
polo shirt, what should they do according to the CHS Policies and Procedures?
a. go home because you cannot perform your shift without your full uniform
b. continue with their shift if they at least have their site ID badge
c. fo to the COPE Health Scholars Offie for a loaner Right Ans - a. go home
because you cannot perform your shift without your full uniform
If a Scholar's family member is admitted to their program site, which of the
following can they do when at the site but not on shift?
a. utilize knowledge of site codes to obtain necessary comfort supplies
, b. utilize site badge to access staff doors & elevators
c. comfort their parent & advocate for them Right Ans - c. comfort their
parent & advocate for them
If a Scholar receives a suspension email requesting dates/times they are
available for a counseling session, how soon does the Scholar need to reply &
how soon do they need to attend a counseling session?
a. 48 hours; 2 weeks
b. 24 hours; 1 week
c. 24 hours; 48 hours;
d. 48 hours; 1 week Right Ans - a. 48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or
under the influence of drugs/alcohol. Right Ans - True
If a Scholar wants to publish an article, school paper, research poster, etc. with
site or program data, what actions must they take?
a. request approval for data/logo use from the site
b. do not reference the site's name & only use the COPE Health Scholars logo
c. request written approval for data/logo use from the PM & the appropriate
site department
d. inform the PM & then publish Right Ans - c. request written approval for
data/logo use from the PM & the appropriate site department
Social determinants of health include all of the following except...
a. gender
b. education
c. transportation
d. food
e. public health
f. medication Right Ans - a. gender
Healthcare is paid for through taxes, premiums by individuals & employers, &
by patients. Two examples of insurance types in healthcare are government &
private. Which of the following describes two government programs?
