accent - ANSWER highlighting the last few words for the client
"this situation I am in is driving me crazy!"
"driving you crazy?"
acknowledgment of non-verbal behaviour - ANSWER this type of response
does not interpret the meaning of the behaviour
-counsellor acknowledging that the client has arms folded and looking at the
floor
advanced empathy - ANSWER a process of helping a client explore themes,
issues, and emotions new to his or her awareness.
advice giving - ANSWER when a counsellor gives advice, especially in the
first session, it may deny the client the chance to work through personal
thoughts and feelings
attentiveness - ANSWER the amount of verbal and non verbal behaviour
shown to the client
attractiveness - ANSWER is a function of perceived similarity between a client
and counsellor as well as physical features
client qualities - ANSWER 3 types of clients
1. YAVIS- young, attractive, verbal, intelligent, successful
2. HOUND- homely, old, unintelligent, nonverbal, disadvantages
3. DUD- dumb, unintelligent, disadvantaged
client initiated interview - ANSWER having clients provide background
information before the session starts
- when the initial interview is requested by a client
close ended question - ANSWER one that require a limited response such as
yes or no
, Counsellor Initiated Interview - ANSWER - first session requested by
counsellor and counsellor should state reason for wanting to see client
confrontation - ANSWER counsellor points out to the client exactly what the
client is doing, such as being inconsistent
counsellor qualities - ANSWER - Accurate self-awareness
- honesty
- perceived expertness
- attractiveness (function of perceived similarity b/w c/c
- trustworthiness
culturally sensitive empathy - ANSWER bridges the cultural gap between the
counsellor and client
door in the face - ANSWER asks the client to do a seemingly impossible task
and then follows by asking them to do a more reasonable task
door closures - ANSWER judgemental or evaluative responses
door openers - ANSWER non coercive invitations to talk ("that's interesting").
empathy - ANSWER the counsellors ability to enter the clients phenomenal
world, to experience the clients world as if it were their own
equilibrium theory - ANSWER an influential theory that assumes there is an
appropriate amount of intimacy within individuals and if transgressed, the
individual will compensate for it in some non-verbal way
foot in the door - ANSWER asks client to comply with a minor request and
then later follows up with a larger request
expertness - ANSWER the degree to which a counsellor is perceived as
knowledgable and informed about his or her speciality
goals - ANSWER is important for those who want to improve their life. Setting
these helps you remain accountable for the things you want to achieve.
"this situation I am in is driving me crazy!"
"driving you crazy?"
acknowledgment of non-verbal behaviour - ANSWER this type of response
does not interpret the meaning of the behaviour
-counsellor acknowledging that the client has arms folded and looking at the
floor
advanced empathy - ANSWER a process of helping a client explore themes,
issues, and emotions new to his or her awareness.
advice giving - ANSWER when a counsellor gives advice, especially in the
first session, it may deny the client the chance to work through personal
thoughts and feelings
attentiveness - ANSWER the amount of verbal and non verbal behaviour
shown to the client
attractiveness - ANSWER is a function of perceived similarity between a client
and counsellor as well as physical features
client qualities - ANSWER 3 types of clients
1. YAVIS- young, attractive, verbal, intelligent, successful
2. HOUND- homely, old, unintelligent, nonverbal, disadvantages
3. DUD- dumb, unintelligent, disadvantaged
client initiated interview - ANSWER having clients provide background
information before the session starts
- when the initial interview is requested by a client
close ended question - ANSWER one that require a limited response such as
yes or no
, Counsellor Initiated Interview - ANSWER - first session requested by
counsellor and counsellor should state reason for wanting to see client
confrontation - ANSWER counsellor points out to the client exactly what the
client is doing, such as being inconsistent
counsellor qualities - ANSWER - Accurate self-awareness
- honesty
- perceived expertness
- attractiveness (function of perceived similarity b/w c/c
- trustworthiness
culturally sensitive empathy - ANSWER bridges the cultural gap between the
counsellor and client
door in the face - ANSWER asks the client to do a seemingly impossible task
and then follows by asking them to do a more reasonable task
door closures - ANSWER judgemental or evaluative responses
door openers - ANSWER non coercive invitations to talk ("that's interesting").
empathy - ANSWER the counsellors ability to enter the clients phenomenal
world, to experience the clients world as if it were their own
equilibrium theory - ANSWER an influential theory that assumes there is an
appropriate amount of intimacy within individuals and if transgressed, the
individual will compensate for it in some non-verbal way
foot in the door - ANSWER asks client to comply with a minor request and
then later follows up with a larger request
expertness - ANSWER the degree to which a counsellor is perceived as
knowledgable and informed about his or her speciality
goals - ANSWER is important for those who want to improve their life. Setting
these helps you remain accountable for the things you want to achieve.
