Communication correct answers Any process in which people, through the use of symbols,
verbally and/or non verbally, consciously or non consciously, intentionally or not intentionally,
generate meanings (info, ideas, feelings, and perceptions) w/in and across various contexts,
cultures, channels, and media.
Elements in the communication model correct answers - senders/receivers
- message (V/NV), abstract and concrete
- channel: the senses, technology
- Feedback
- Noise: External (physical), Internal (psychological), semantic (physiological noise)
- setting or context: intrapersonal/interpersonal
senders/receivers correct answers In communication settings, those who send and receive
messages
messages correct answers ideas and feelings that a sender/receiver want to share
Nonverbal message correct answers All behaviors other than spoken words that communicate
messages and create shared meaning between people
EX- SMELL, DRESS, PITCH, ARTICULATION 67-93%
anything communicated w/o words (facial expressions, hand gestures, etc.)
Verbal message correct answers Expressing feelings, thoughts, or experiences with words, either
by speaking or writing
Channels correct answers -the route traveled by a message
-it is the means a message uses to reach the sender-receivers
-THE SENSES-touch,taste,smell, TECHNOLOGY(thru text messages)
Feedback correct answers the response of the sender-receivers to each other
ex- TWEET LEADS TO MANY COMMENTS
-how you respond to something says a lot about a person
STRATEGIC FEEDBACK--ability to change messages in ways that will increase your chances
of obtaining your desired result
SENSORY ACUITY- paying attention to everything in the environment when you talk to
someone
External (physical) noise correct answers Interference with the message that comes from the
environment and keeps the message from being heard or understood.
Internal (psychological) noise correct answers Interference with the message that occurs in the
minds of the sender receivers when their thoughts or feelings are focused on something other
than the communication at hand.
,Semantic (physiological noise) correct answers Interference w/ the message that is caused by
people's emotional reactions to words.
Setting correct answers Where the communication occurs
Context correct answers High context occurs when most of the meaning of the message is either
implied by the physical setting or is presumed to be part of the individuals beliefs, values, and
norms. It is considered low context when most of the info is in the code or the message.
Communication as a Transaction correct answers 1) All communication has a past, present, and
future
2) Participation is continuous and simultaneous
3) All communication plays roles
Participation is continuous and simultaneous correct answers whether or not you are talking, you
are actively involved in sending and receiving messages
cannot NOT communicate. When you're not even there you're participating in communication---
did you leave the kitchen dirty or clean? Would I hire myself based on facebook? SIGNING
INTO CLASS OR NOT= MAYBE A BAD STUDENT
Roles correct answers the parts you play or ways you behave with others
people who are really good at communication know when to play which roles.
-learning and how to play role is outcome of EDUCATION- how to be
BF/FRIEND/COUNCELOR/SPEAKER
-ORIENTATION LEADERS- TEACH YOU TO LEARN YOUR ROLE AS FSU STUDENT
Ethical communication correct answers communication that is honest, fair, and considerate of
others' rights.
Whenever a message potentially has the ability to impact a reciever, ten ethics are a
consideration
Super mean coach. But every one of those players knew that he loved them.
NCA (National Communication Association) set of ethical principles and guidelines.
Types of communication correct answers • Intrapersonal communication
• Interpersonal communication
• Small-group communication
• Public communication
, Mass Communication
-intercultural communication
Intrapersonal communication correct answers Communication that occurs w/in you, involves
thoughts, feelings, and the way you look at yourself
Interpersonal communication correct answers One person interacting w/ another on a one on one
basis. Often informal, unstructured setting
Small group communication correct answers small number of people meet to solve a problem
-3-12 people solving a problem
OPTIMAL IS 5-7
Public communication correct answers - the sender receiver sending a message to an audience
public speaking
-you and audience of 10 people (OR 200 PEOPLE= 200 SEPARATE SENDER AND
RECEIVERS
mass communication correct answers usually have delay, not anymore
ex-can tweet instead of write a letter now, so its faster now
-now have social media/cellphone and faster to find/communicate info
Intercultural communication correct answers communication between people of different
cultures
-all communication is in a culure, white on white is also intercultural bc have diff experiences in
their lives
Self concept- HOW DOES IT FORM? correct answers 1. reflected appraisals
2. social comparisons
3. self-perception
Reflected Appraisals correct answers messages you get about yourself from others
These messages ultimately provide lines for you to speak which become your script. Also leads
to a self- fulfilling prophecies
(women use more than men)
Social Comparisons correct answers comparing yourself to others around you to see how you
measure (MEN do it more)
~Upward social comparison = taking a psychological risk(comparing yourself to people who are
better than you)- RUN NEXT TO THE QUARTER BACK/USE HEAVIER WEIGHTS CAUSE
THE PERSON NEXT TO YOU IS