CEE CEE- IAHSS ADVANCED
What do most security professionals agree that a primary function of the security
department in a healthcare setting should be? - ANS- Crime prevention.
Inherent Susceptibility: - ANS- A healthcare setting is a prime target for crime, because
of how the business of healthcare works.
Open access: - ANS- Healthcare institutions traditionally provide an open access
environment. This arrangement accommodates the huge numbers of people who come
onto the property on a daily basis. Once in a healthcare facility, someone can easily pose
as a visitor or contractor and go through many areas without being questioned.
Presence of Valuable Item: - ANS- A healthcare facility is susceptible to crime due to the
wide variety of portable, marketable items used and stored there. More than 3000 items
purchased by hospitals are usable in the home.
Distracted Patients and Staff: - ANS- Criminals know that patients and family members
often are less aware of their surroundings due to the medical and emotional issues with
which they are dealing. Criminals also see that the fast pace of the healthcare
environment makes workers less aware as well.
Whose personal safety is affected? - ANS- Patients: If patients are concerned for their
personal well being or the safety of their personal property their recovery may be
affected. They may decide to get healthcare treatment elsewhere. Employees: employees
with personal safety concerns are less productive and less attentive to patients. Visitors:
Visitors concerned for their personal well being may encourage their loved ones to seek
medical care elsewhere.
Reducing the opportunities for Crime- The triangle of crime - ANS- 1. The opportunity to
commit crime.
2. The desire or motivation to commit the crime.
3. The ability to commit crime.
Of the 3 components, desire and ability are for the most part, beyond the control of the
security professional. - ANS- Reducing the opportunity for crime is the key to crime
prevention.
,Crime prevention - ANS- Crime prevention is the anticipation, recognition, and appraisal
of a crime risk and the initiation of some action to remove or reduce it.
Preventing Crime through physical security planning - ANS- To adequately protect a
healthcare environment and prevent crime a comprehensive security plan must be
developed. Its scope must extend to the following:
1-Protecting Personnel,
2-Protecting Information,
3-Protecting the Physical Plant.
Layers of protection: - ANS- 1. The perimeter barrier.
2. Barriers at the buildings' exteriors.
3. Interior controls.
Perimeters - ANS- The first line of defense is a perimeter barrier. A perimeter barrier
defines the line or outside perimeter of the site. It can be either structural or natural. An
example of structural perimeter barrier is a chain-link fence. An example of a natural
barrier is a row of trees.
Exteriors - ANS- The second line of defense is at the buildings' exteriors: the top, sides
and bottom of each building. Doors, windows, skylights, and fire escapes provide this
defense.
Interiors - ANS- The third line of defense is interior controls. Included are the internal
operations of the protected site and the security personnel who protect the environment.
Many items comprise the interior control system. Lock and key systems, access control,
systems ( card, biometrics, etc.) alarms, cameras, good policies and procedures, and
proper training examples.
New employees - ANS- New employee orientation is a vital fist step to generate
employee involvement in support of the security program. Security's involvement in new
employee orientation begins a relationship between the security department and
employees that must be nurtured and maintained.
Key messages; when and what to report - ANS- Urge new employees to report the
following safety and security concerns immediately upon discovery. Suspicious Persons
and safety deficiencies.
Hazard surveillance inspections - ANS- The purpose of the inspections is to identify any
safety and security risks and get them corrected. Typically the inspection looks for the
following: Fire hazards, employee knowledge and understanding of the fire and
, emergency plans, hazardous materials, material safety data sheets, medical gas shut off
policy (unit specific) Familiarity with he Safe Medical Devices Act and how to respond if
equipment falls.
Fire Hazards - ANS- Obstructions in Corridors, Blocked Sprinkler Heads, Doors blocked
open, Obstructed stairwells, and difficult to see exit signs.
The members of the inspection team - ANS- Members of the inspection team commonly
include the following: Safety/Security Director, risk manager, environmental services
manager, maintenance manager, and a representative from the nursing department.
Crime analysis - ANS- Crime analysis is one of the most important aspects of risk
assessment and crime prevention. Crime analysis is the ongoing, systematic process of
collecting, categorizing, analyzing, and disseminating timely and useful information
regarding crime, crime patterns, trends, and potential suspects.
What is the 5 step approach to crime analysis? - ANS- 1. Collect the data.
2. Collate the data.
3. Analyze the data.
4. Disseminate the finding.
5. Gather and evaluate the feedback.
What is the primary role of a security officer in crime prevention - ANS- Reduce the
opportunity for a person to commit a crime.
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what? - ANS- Initiating some action to remove or reduce the risk.
What must be done about life safety deficiencies found in the hazard surveillance tour? -
ANS- Correct them immediately.
What is the purpose of crime analysis? - ANS- Identify problems and develop strategies
to reduce problems.
Identifying Customers - ANS- A customer is any person with whom one has dealings. In
a healthcare setting customers include patients, family member's, visitors, physicians,
surveyors, social workers, and other individuals and agencies.
What customers want - ANS- Even though situations and customer motives differ,
several points are common: Reliability and competence, responsiveness and empathy,
making the customer feel valued.
What do most security professionals agree that a primary function of the security
department in a healthcare setting should be? - ANS- Crime prevention.
Inherent Susceptibility: - ANS- A healthcare setting is a prime target for crime, because
of how the business of healthcare works.
Open access: - ANS- Healthcare institutions traditionally provide an open access
environment. This arrangement accommodates the huge numbers of people who come
onto the property on a daily basis. Once in a healthcare facility, someone can easily pose
as a visitor or contractor and go through many areas without being questioned.
Presence of Valuable Item: - ANS- A healthcare facility is susceptible to crime due to the
wide variety of portable, marketable items used and stored there. More than 3000 items
purchased by hospitals are usable in the home.
Distracted Patients and Staff: - ANS- Criminals know that patients and family members
often are less aware of their surroundings due to the medical and emotional issues with
which they are dealing. Criminals also see that the fast pace of the healthcare
environment makes workers less aware as well.
Whose personal safety is affected? - ANS- Patients: If patients are concerned for their
personal well being or the safety of their personal property their recovery may be
affected. They may decide to get healthcare treatment elsewhere. Employees: employees
with personal safety concerns are less productive and less attentive to patients. Visitors:
Visitors concerned for their personal well being may encourage their loved ones to seek
medical care elsewhere.
Reducing the opportunities for Crime- The triangle of crime - ANS- 1. The opportunity to
commit crime.
2. The desire or motivation to commit the crime.
3. The ability to commit crime.
Of the 3 components, desire and ability are for the most part, beyond the control of the
security professional. - ANS- Reducing the opportunity for crime is the key to crime
prevention.
,Crime prevention - ANS- Crime prevention is the anticipation, recognition, and appraisal
of a crime risk and the initiation of some action to remove or reduce it.
Preventing Crime through physical security planning - ANS- To adequately protect a
healthcare environment and prevent crime a comprehensive security plan must be
developed. Its scope must extend to the following:
1-Protecting Personnel,
2-Protecting Information,
3-Protecting the Physical Plant.
Layers of protection: - ANS- 1. The perimeter barrier.
2. Barriers at the buildings' exteriors.
3. Interior controls.
Perimeters - ANS- The first line of defense is a perimeter barrier. A perimeter barrier
defines the line or outside perimeter of the site. It can be either structural or natural. An
example of structural perimeter barrier is a chain-link fence. An example of a natural
barrier is a row of trees.
Exteriors - ANS- The second line of defense is at the buildings' exteriors: the top, sides
and bottom of each building. Doors, windows, skylights, and fire escapes provide this
defense.
Interiors - ANS- The third line of defense is interior controls. Included are the internal
operations of the protected site and the security personnel who protect the environment.
Many items comprise the interior control system. Lock and key systems, access control,
systems ( card, biometrics, etc.) alarms, cameras, good policies and procedures, and
proper training examples.
New employees - ANS- New employee orientation is a vital fist step to generate
employee involvement in support of the security program. Security's involvement in new
employee orientation begins a relationship between the security department and
employees that must be nurtured and maintained.
Key messages; when and what to report - ANS- Urge new employees to report the
following safety and security concerns immediately upon discovery. Suspicious Persons
and safety deficiencies.
Hazard surveillance inspections - ANS- The purpose of the inspections is to identify any
safety and security risks and get them corrected. Typically the inspection looks for the
following: Fire hazards, employee knowledge and understanding of the fire and
, emergency plans, hazardous materials, material safety data sheets, medical gas shut off
policy (unit specific) Familiarity with he Safe Medical Devices Act and how to respond if
equipment falls.
Fire Hazards - ANS- Obstructions in Corridors, Blocked Sprinkler Heads, Doors blocked
open, Obstructed stairwells, and difficult to see exit signs.
The members of the inspection team - ANS- Members of the inspection team commonly
include the following: Safety/Security Director, risk manager, environmental services
manager, maintenance manager, and a representative from the nursing department.
Crime analysis - ANS- Crime analysis is one of the most important aspects of risk
assessment and crime prevention. Crime analysis is the ongoing, systematic process of
collecting, categorizing, analyzing, and disseminating timely and useful information
regarding crime, crime patterns, trends, and potential suspects.
What is the 5 step approach to crime analysis? - ANS- 1. Collect the data.
2. Collate the data.
3. Analyze the data.
4. Disseminate the finding.
5. Gather and evaluate the feedback.
What is the primary role of a security officer in crime prevention - ANS- Reduce the
opportunity for a person to commit a crime.
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also
involves what? - ANS- Initiating some action to remove or reduce the risk.
What must be done about life safety deficiencies found in the hazard surveillance tour? -
ANS- Correct them immediately.
What is the purpose of crime analysis? - ANS- Identify problems and develop strategies
to reduce problems.
Identifying Customers - ANS- A customer is any person with whom one has dealings. In
a healthcare setting customers include patients, family member's, visitors, physicians,
surveyors, social workers, and other individuals and agencies.
What customers want - ANS- Even though situations and customer motives differ,
several points are common: Reliability and competence, responsiveness and empathy,
making the customer feel valued.
