CHPA.5
gloves - ANS- In healthcare, the most common type of PPE
Factors when choosing gloves, include: - ANS- *Some healthcare workers have latex
allergies
*Powdered gloves create a source of airborne allergens
*Non-powdered gloves, gloves with a low latex level or non-latex gloves should be used
Designed to incapacitate a person from a safe distance while reducing serious injuries or
death - ANS- Tasers
A disadvantage of chemical agents. - ANS- Effectiveness of a rapid response is limited
to the need to have direct exposure to the eyes
Limitations of chemical agents: - ANS- No chemical agent will be effective in some
cases:
People under the influence of alcohol/drugs, emotionally disturbed or combative people
may have a sensory reduction in pain
This document brings together the policies, standards and general procedures... - ANS-
The security operations manual
Identify five types of training: - ANS- *New officer training
*IAHSS progressive certification
*Specialized program training
*Elective training
*Security leadership development activities
The security operations manual typically includes: - ANS- *Purpose of the healthcare
organization
*Purpose of the security program
*Security records and reports
*General security information
Use of Force Policy - ANS- A use of force policy should be developed in every healthcare
facility and should include the identification of both clinical and non-clinical situations
** IAHSS has a guideline on use of force**
Why should you avoid providing officers with needless equipment? - ANS- Providing
officers with needless items increases the training time and program cost.
, What is the purpose of the Security Operations Manual? - ANS- ** The security
operations manual brings together the policies, standards and general procedures
** It is intended to provide information to officers to effectively perform their job
Constraints when using handcuffs - ANS- **CMS is very specific about the use of
handcuffs in the patient restraint process
**Handcuffs should not be used in the restraint of patients unless an arrest is going to be
made
Percentage of armed officers in healthcare... - ANS- Today, 12% of United States
healthcare security officers are armed (GE Survey, 2008)
What happens if you fail to provide uniforms to security officers? - ANS- By not
providing officers with a uniform, a mixed message is created about the importance of
security at the facility.
What factors should be considered when deciding to arm security officers? - ANS-
Factors for deciding to arm security officers:
Personal safety
Vulnerability
Liability
Deterrent value
Environmental profile
Quality of personnel
Three primary skills for a successful officer: - ANS- Excellent communication
Aptitude to learn
Customer service attitude
What is the main criteria when selecting a uniform style? - ANS- The main criteria of
what style of uniform worn is driven from the type of healthcare organization, customer
service and administrative preference
What are the secrets to officer retention? - ANS- *Retention begins by creating a culture
of continuous learning and opportunities for career advancement
*The challenge of protecting healthcare environments is a great retention motivator
What is the relationship between turnover, motivation and promotional potential? - ANS-
There is a direct relationship between turnover and job satisfaction with the availability of
promotional opportunities
What is the trend in arming security officers? - ANS- In recent years the use of personnel
in healthcare carrying firearms has declined.
gloves - ANS- In healthcare, the most common type of PPE
Factors when choosing gloves, include: - ANS- *Some healthcare workers have latex
allergies
*Powdered gloves create a source of airborne allergens
*Non-powdered gloves, gloves with a low latex level or non-latex gloves should be used
Designed to incapacitate a person from a safe distance while reducing serious injuries or
death - ANS- Tasers
A disadvantage of chemical agents. - ANS- Effectiveness of a rapid response is limited
to the need to have direct exposure to the eyes
Limitations of chemical agents: - ANS- No chemical agent will be effective in some
cases:
People under the influence of alcohol/drugs, emotionally disturbed or combative people
may have a sensory reduction in pain
This document brings together the policies, standards and general procedures... - ANS-
The security operations manual
Identify five types of training: - ANS- *New officer training
*IAHSS progressive certification
*Specialized program training
*Elective training
*Security leadership development activities
The security operations manual typically includes: - ANS- *Purpose of the healthcare
organization
*Purpose of the security program
*Security records and reports
*General security information
Use of Force Policy - ANS- A use of force policy should be developed in every healthcare
facility and should include the identification of both clinical and non-clinical situations
** IAHSS has a guideline on use of force**
Why should you avoid providing officers with needless equipment? - ANS- Providing
officers with needless items increases the training time and program cost.
, What is the purpose of the Security Operations Manual? - ANS- ** The security
operations manual brings together the policies, standards and general procedures
** It is intended to provide information to officers to effectively perform their job
Constraints when using handcuffs - ANS- **CMS is very specific about the use of
handcuffs in the patient restraint process
**Handcuffs should not be used in the restraint of patients unless an arrest is going to be
made
Percentage of armed officers in healthcare... - ANS- Today, 12% of United States
healthcare security officers are armed (GE Survey, 2008)
What happens if you fail to provide uniforms to security officers? - ANS- By not
providing officers with a uniform, a mixed message is created about the importance of
security at the facility.
What factors should be considered when deciding to arm security officers? - ANS-
Factors for deciding to arm security officers:
Personal safety
Vulnerability
Liability
Deterrent value
Environmental profile
Quality of personnel
Three primary skills for a successful officer: - ANS- Excellent communication
Aptitude to learn
Customer service attitude
What is the main criteria when selecting a uniform style? - ANS- The main criteria of
what style of uniform worn is driven from the type of healthcare organization, customer
service and administrative preference
What are the secrets to officer retention? - ANS- *Retention begins by creating a culture
of continuous learning and opportunities for career advancement
*The challenge of protecting healthcare environments is a great retention motivator
What is the relationship between turnover, motivation and promotional potential? - ANS-
There is a direct relationship between turnover and job satisfaction with the availability of
promotional opportunities
What is the trend in arming security officers? - ANS- In recent years the use of personnel
in healthcare carrying firearms has declined.
