INCLUDING WEEKLY
PAPERS, SLIDE
INFORMATION AND
NOTES
SUMMARY MANAGING Dennis Takens
TECH. CHANGE ALL WEEKS
,Inhoud
Paper 1: Eggers, J. P., & Park, K. F. (2018). Incumbent adaptation to technological change. .4
Paper 2: Lyytinen, K., and Newman, M. (2008).Explaining Information Systems Change: A
Punctuated Socio-Technical Change Mode.............................................................................7
Paper 3: Raisch, S., & Krakowski, S. (2021). Artificial Intelligence and Management: The
Automation Augmentation Paradox.......................................................................................9
Samenvatting week 2 MTC: Firm capabilities and ecosystems.................................................11
The role of firm capabilities:.................................................................................................11
Role of Ecosystems................................................................................................................13
Paper 1: Adner, R., & Kapoor, R. (2010). Value creation in innovation ecosystems: How the
structure of technological interdependence affects firm performance in new technology
generations............................................................................................................................13
Paper 2: Tripsas, M. (2009). Technology, identity, and inertia through the lens of “The
Digital Photography Company”.............................................................................................17
Paper 3: Singh, A., Klarner, P., & Hess, T. (2020). How do chief digital officers pursue digital
transformation activities? The role of organization design parameters...............................20
Two critical dimensions for CDO effectiveness.................................................................20
Paper 4: Dąbrowska, J., Lopez‐Vega, H., & Ritala, P. (2019). Waking the sleeping beauty:
Swarovski’s open innovation journey....................................................................................22
Samenvatting week 3 MTC: Leadership and Governance.........................................................24
Paper 1: Steinberg, P. J., Asad, S., & Lijzenga, G. (2022). Narcissistic CEOs' dilemma: The
trade‐off between exploration and exploitation and the moderating role of performance
feedback................................................................................................................................27
Paper 2: Vuori, T. O., & Huy, Q. N. (2022). Regulating top managers’ emotions during
strategy making: Nokia’s socially distributed approach enabling radical change from mobile
phones to networks in 2007–2013.......................................................................................28
Paper 3: Zuzul, T., & Tripsas, M. (2020). Start-up inertia versus flexibility: The role of
founder identity in a nascent industry..................................................................................32
Paper 4: Neudert, P. K., Kreutzer, M., & Burmeister‐Lamp, K. (2024).Selective revealing for
building ecosystems: A conjoint experiment with managers of established firms...............33
Samenvatting week 4 MTC: Post adoption perspective............................................................35
Theory of reasoned action (TRA):.....................................................................................37
Theory of planned behaviour (TPB):.................................................................................38
The technology Acceptance Model (TAM):.......................................................................39
, Paper 1: Venkatesh, V., Morris, M. G., Davis, G. B., &Davis, F. D. (2003). User acceptance of
information technology: Toward a unified view...................................................................40
Unified Theory of Acceptance and Use of Technology (UTAUT):......................................41
Paper 2: Venkatesh, V., Thong, J. Y. L., &Xu, X. (2016). Unified theory of acceptance and use
oftechnology: A synthesis and the road ahead.....................................................................44
Paper 3: Krakowski, S., Luger, J., & Raisch, S. (2021).Artificial intelligence and the changing
sources of competitive advantage........................................................................................46
Paper 4: Wang, P. (2010). Chasing the hottest IT: Effects of information technology fashion
on organizations....................................................................................................................49
Samenvatting week 5 MTC: Post adoption perspective............................................................53
Paper 1: Ahuja, M. K., & Thatcher, J. B. (2005).Moving beyond intentions and toward the
theory of trying: Effects of work environment and gender on post-adoption information
technology us........................................................................................................................57
Paper 2: Bagayogo, F. F., Lapointe, L., & Bassellier G. (2014).“Enhanced use of IT: A new
perspective on Post-Adoption...............................................................................................61
Why does resistance occur?..............................................................................................64
Paper 3: Lapointe, L., & Rivard, S. (2005). A Multilevel Model of Resistance to Information
Technology Implementation.................................................................................................65
Paper 4: Park, Y., Pavlou, P., & Saraf, N.(2020) Configurations for Achieving Organizational
Ambidexterity with Digitization............................................................................................69
The key Concepts of the Holistic Framework for Achieving Structural Ambidexterity
through Digitization...........................................................................................................70
The role of the different concepts....................................................................................70
Summary week 1 MTC: Introduction: Technological Change
Technology: is defined as the process by which an organization transforms, labour, capital
materials and information into products or services.
, Technological change: any change in the application of information to the production
process in such a way as to increase efficiency.
o Resulting in either the production of a given output with fewer resources;
o The production of better/newer products
Tech change from strategic perspective:
- Process of introducing new technologies or modifications to current technologies in
an organization with the aim to gain a competitive advantage or achieve
organizational goals
Why focus on managing technological change?
- Ubiquity of technology: Every industry and aspect of life is touched by technological
change
- Disruption: Technological advancements can create winners and losers.
o Firms must adapt or face obsolescence (economische veroudering)
- Critical for survival and success
o To stay ahead of competition
o Improve efficiency
We live in an era of ‘Technology fascination’:
- Society is increasingly engaged, excited by or obsessed with technological
advancements.
Examples of tech changes:
- Transition to online meetings
- Robotics
- Streaming services
- Blockchain security
- Invention of the light bulb
- Energy transition
3 types of technological evolutions:
Type of evolution Description Example
Discrete Evolutions appear as distinct, separate Steam production
inventions invention
Cyclical Technologies evolve incrementally, Evolution of bicycle
with small improvements over time
Incremental/radical Long periods of incremental Analoge camera digital
improvements are interrupted by camera
radical technological shifts
PAPERS, SLIDE
INFORMATION AND
NOTES
SUMMARY MANAGING Dennis Takens
TECH. CHANGE ALL WEEKS
,Inhoud
Paper 1: Eggers, J. P., & Park, K. F. (2018). Incumbent adaptation to technological change. .4
Paper 2: Lyytinen, K., and Newman, M. (2008).Explaining Information Systems Change: A
Punctuated Socio-Technical Change Mode.............................................................................7
Paper 3: Raisch, S., & Krakowski, S. (2021). Artificial Intelligence and Management: The
Automation Augmentation Paradox.......................................................................................9
Samenvatting week 2 MTC: Firm capabilities and ecosystems.................................................11
The role of firm capabilities:.................................................................................................11
Role of Ecosystems................................................................................................................13
Paper 1: Adner, R., & Kapoor, R. (2010). Value creation in innovation ecosystems: How the
structure of technological interdependence affects firm performance in new technology
generations............................................................................................................................13
Paper 2: Tripsas, M. (2009). Technology, identity, and inertia through the lens of “The
Digital Photography Company”.............................................................................................17
Paper 3: Singh, A., Klarner, P., & Hess, T. (2020). How do chief digital officers pursue digital
transformation activities? The role of organization design parameters...............................20
Two critical dimensions for CDO effectiveness.................................................................20
Paper 4: Dąbrowska, J., Lopez‐Vega, H., & Ritala, P. (2019). Waking the sleeping beauty:
Swarovski’s open innovation journey....................................................................................22
Samenvatting week 3 MTC: Leadership and Governance.........................................................24
Paper 1: Steinberg, P. J., Asad, S., & Lijzenga, G. (2022). Narcissistic CEOs' dilemma: The
trade‐off between exploration and exploitation and the moderating role of performance
feedback................................................................................................................................27
Paper 2: Vuori, T. O., & Huy, Q. N. (2022). Regulating top managers’ emotions during
strategy making: Nokia’s socially distributed approach enabling radical change from mobile
phones to networks in 2007–2013.......................................................................................28
Paper 3: Zuzul, T., & Tripsas, M. (2020). Start-up inertia versus flexibility: The role of
founder identity in a nascent industry..................................................................................32
Paper 4: Neudert, P. K., Kreutzer, M., & Burmeister‐Lamp, K. (2024).Selective revealing for
building ecosystems: A conjoint experiment with managers of established firms...............33
Samenvatting week 4 MTC: Post adoption perspective............................................................35
Theory of reasoned action (TRA):.....................................................................................37
Theory of planned behaviour (TPB):.................................................................................38
The technology Acceptance Model (TAM):.......................................................................39
, Paper 1: Venkatesh, V., Morris, M. G., Davis, G. B., &Davis, F. D. (2003). User acceptance of
information technology: Toward a unified view...................................................................40
Unified Theory of Acceptance and Use of Technology (UTAUT):......................................41
Paper 2: Venkatesh, V., Thong, J. Y. L., &Xu, X. (2016). Unified theory of acceptance and use
oftechnology: A synthesis and the road ahead.....................................................................44
Paper 3: Krakowski, S., Luger, J., & Raisch, S. (2021).Artificial intelligence and the changing
sources of competitive advantage........................................................................................46
Paper 4: Wang, P. (2010). Chasing the hottest IT: Effects of information technology fashion
on organizations....................................................................................................................49
Samenvatting week 5 MTC: Post adoption perspective............................................................53
Paper 1: Ahuja, M. K., & Thatcher, J. B. (2005).Moving beyond intentions and toward the
theory of trying: Effects of work environment and gender on post-adoption information
technology us........................................................................................................................57
Paper 2: Bagayogo, F. F., Lapointe, L., & Bassellier G. (2014).“Enhanced use of IT: A new
perspective on Post-Adoption...............................................................................................61
Why does resistance occur?..............................................................................................64
Paper 3: Lapointe, L., & Rivard, S. (2005). A Multilevel Model of Resistance to Information
Technology Implementation.................................................................................................65
Paper 4: Park, Y., Pavlou, P., & Saraf, N.(2020) Configurations for Achieving Organizational
Ambidexterity with Digitization............................................................................................69
The key Concepts of the Holistic Framework for Achieving Structural Ambidexterity
through Digitization...........................................................................................................70
The role of the different concepts....................................................................................70
Summary week 1 MTC: Introduction: Technological Change
Technology: is defined as the process by which an organization transforms, labour, capital
materials and information into products or services.
, Technological change: any change in the application of information to the production
process in such a way as to increase efficiency.
o Resulting in either the production of a given output with fewer resources;
o The production of better/newer products
Tech change from strategic perspective:
- Process of introducing new technologies or modifications to current technologies in
an organization with the aim to gain a competitive advantage or achieve
organizational goals
Why focus on managing technological change?
- Ubiquity of technology: Every industry and aspect of life is touched by technological
change
- Disruption: Technological advancements can create winners and losers.
o Firms must adapt or face obsolescence (economische veroudering)
- Critical for survival and success
o To stay ahead of competition
o Improve efficiency
We live in an era of ‘Technology fascination’:
- Society is increasingly engaged, excited by or obsessed with technological
advancements.
Examples of tech changes:
- Transition to online meetings
- Robotics
- Streaming services
- Blockchain security
- Invention of the light bulb
- Energy transition
3 types of technological evolutions:
Type of evolution Description Example
Discrete Evolutions appear as distinct, separate Steam production
inventions invention
Cyclical Technologies evolve incrementally, Evolution of bicycle
with small improvements over time
Incremental/radical Long periods of incremental Analoge camera digital
improvements are interrupted by camera
radical technological shifts
