Test Bank for Communication in Nursing 10th Edition by Julia Balzer Riley - Complete, Elaborated & Latest. ALL Chapters (1-30) Included & Updated

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COMMUNICATION IN NURSING 10TH EDITION (JULIA BALZERR
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ILEY) TESTBANK COMPLETE ALL CHAPTERS LATEST UPDATE 20
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25


Chapterh1:hResponsible,hAssertive,hCaringhCommunicationhinhNursing

Chapterh2:hThehClient-NursehRelationship:hAhHelpinghRelationship

Chapterh3:hSolvinghProblemshTogether

Chapterh4:hUnderstandinghEachhOther:hCommunicationhandhCulture

Chapterh5:hDemonstratinghWarmth

Chapterh6:hShowinghRespect

Chapterh7:hBeinghGenuine

Chapterh8:hBeinghEmpathetic

Chapterh9:hUsinghSelf-Disclosure

Chapterh10:hBeinghspecific

Chapterh11:hAskinghQuestions

Chapterh12:hExpressinghOpinions

Chapterh13:hUsinghHumor

Chapterh14:hEmbracinghthehSpiritualhJourneyhofhHealthhCaring,hMeaninghMaking

Chapterh15:hRequestinghSupport

Chapterh16:hOvercominghEvaluationhAnxiety

Chapterh17:hWorkinghwithhFeedbackhCh

apterh18:hUsinghRelaxationhtechnique

Chapterh19:hIncorporatinghImageryhinhProfessionalhPracticehandhSelf-Care

Chapterh20hIncorporatinghPositivehSelf-Talk

Chapterh21:hLearninghtohWorkhTogetherhinhGroups

Chapterh22:hThehChanginghWorldhofhElectronichCommunication

Chapterh23:hLearninghConfrontationhskills

,Chapterh24:hRefusinghUnreasonablehRequests

Chapterh25:hCommunicatinghAssertivelyhandhResponsiblyhwithhDistressedhClientshandhColleagues

Chapterh26:hCommunicatinghAssertivelyhandhResponsiblyhwithhAggressivehClientshandhColleagues

Chapterh27:hCommunicatinghAssertivelyhandhResponsiblyhwithhUnpopularhClients

Chapterh29:hCommunicatinghaththehEnd-of-Life

Chapterh30:hContinuinghthehCommitment

,Chapterh1:hResponsible,hAssertive,hCaringhCommunicationhinhNursinghTes

thBankhMultiplehChoice



1. Whichhstatementhdescribeshthehaffectivehaspecthofhlearningheffectivehcommunicationhstrategies?



a. “Thehnursehshouldhusehclear,hdirecthstatementshusinghobjectivehwords.”
b. “Thehnursehuseshbodyhlanguagehthathishcongruenthwithhthehverbalhmessage.”
c. “Thehnursehbelieveshthathpositivehcommunicationhstrategieshbuildhconfidence.”
d. “Thehnursehpracticeshassertivehandhresponsiblehcommunicationhstrategies.”


ANS:C

Learninghinvolveshthreehdomains:hthehcognitivehaspectsh(understandinghandhmeaning),haffectivehaspectsh(feelings,hvalues,h
andhattitudes),handhpsychomotorhaspectsh(physicalhcapability).Learninghbasichcommunicationhskillshinvolveshthehcognitiveh
domain;hbuildinghconfidencehthroughhahbeliefhinhthehvaluehandhimpacthofhpositivehcommunicationhishthehaffectivehdomain
;handhputtinghskillshintohactionhishthehpsychomotorhdomain.DIF:hComprehensionhREF:hp.h13hTOP:hIntegratedhProcess:hCom
municationhandhDocumentationhMSC:hPsychosocialhIntegrity




2. Thehnursehmanagerhaskshthehstaffhnursehtohworkhanhextrahshift.hWhichhresponsehbyhthehstaffhnursehisha
ssertivehandhbasedhonhrationalhbeliefs?



a. “Ihdon’thwanthyouhupset,hsohIhwillhworkhextra.”
b. “WhyhdohIhalwayshhavehtohcoverhextrahshifts?”
c. “Ihamhnothablehtohworkhanhextrahshift.”
d. “Ifhyouhcan’thfindhanyonehelse,hIhwillhdohit.”


ANS:C

Thehstaffhnursehmayhturnhdownhevenhahreasonablehrequest;hanhassertivehresponsehavoidshirrationalhbeliefs.hIrrationalh
beliefshoccurhashahresulthofhbeinghanxioushabouthassertivenesshorhfocusinghonhpossiblehnegativehoutcomes.DIF:hAnalysi
shREF:hp.h8hTOP:hIntegratedhProcess:hCommunicationhandhDocumentationhMSC:hSafehandhEffectivehCarehEnvironment:h
ManagementhofhCare

, 3. Ahnursehmanagerhoffershahstaffhnursehahchoicehbetweenhworkingh8-horh12-
hourhshifts.hWhichhstatement,hifhmadehbyhthehstaffhnurse,hishnonassertivehandhmayhresulthinhahfrustrat
edhresponsehfromhthehnursehmanager?



a. “Ihwanthtohdecidehthehshiftshforhallhofhthehotherhstaffhnurses.”
b. “Dohwhateverhyouhwant.hIthdoesn’threallyhmatterhtohme.”
c. “Thankhyouhforhofferinghmehahchoice.hIhpreferh12-hourhshifts.”
d. “YouhwillhneverhbehablehtohgivehmehwhathIhreallyhwanthtohwork.”


ANS:B

Ahstatemenththathallowshothershtohmakehdecisionshforhahpersonhishanhexamplehofhahnonassertivehstylehofhcommunication;h
thehresponsehofhothershtohahnonassertivehstatementhmayhincludehdisrespect,hguilt,hanger,horhfrustration.hStatementshtha
thmakehchoiceshforhothershorhthatharehaccusationsharehexampleshofhaggressivehstyleshofhcommunication;hthehresponsehofh
othershtohanhaggressivehstatementhmayhincludehhurt,hdefensiveness,horhhumiliation.hAhstatemenththathallowshmaking
one’shownhdecisionshishanhexamplehofhassertivehstylehofhcommunication;hthehresponsehofhothershtohanhassertivehstatemen
thmayhincludehmutualhrespect.DIF:hAnalysishREF:hp.h7hTOP:hIntegratedhProcess:hCommunicationhandhDocumentationhMSC:h
SafehandhEffectivehCarehEnvironment:hManagementhofhCare




4. Thehnursehishprovidinghcarehtohahpatienthwhohwashadmittedhwithhhearthfailure.hThehpatienthhashnothbe
enhfollowinghthehprescribedhdiethorhtakinghthehprescribedhmedications.hWhichhtypehofhcommunicatio
nhapproachhishmosthimportanthforhthehnursehtohusehwithhthishpatienthtohfacilitatehahchangehinhself-
carehbehavior?



a. Authoritative,hhonest,handhoutrighthcommunication
b. Assertive,hresponsible,handhcaringhcommunication
c. Aggressive,hsympathetic,handhrealistichcommunication
d. Positive,hexpert,handhfocusedhcommunication


ANS:B

Communicationhmusthbehtechnicallyhresponsible,hassertive,handhcaringhtohfacilitatehahchangehinhbehavior.DIF:hKnowledge
/ComprehensionhREF:hp.h13hTOP:hIntegratedhProcess:hCommunicationhandhDocumentationhMSC:hPsychosocialhIntegrity




5. Whichharehexampleshofhahnursehwhohishcommunicatinghresponsibly?h(Selecthallhthathapply)