IPMA-HR SENIOR CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 100 QUESTIONS
AND CORRECT DETAILED ANSWERS
Business Partner - (answer) In the Biz Partner role, the HR takes on the comprehensive role of how HR
function will help accomplish business goals & initiatives of the organization
Competency 1- Business Partner - (answer) Knows organizational mission, vision and values
Competency 2 - Business Partner - (answer) Applies innovation, creativity, & calculated risk taking
Competency 3 - Business Partner - (answer) Knows and applies organizational development principles
Competency 4 - Business Partner - (answer) Is able to align human resources initiatives to the
organization's mission and service deliverables
The Business Partner competencies are applied in two ways - (answer) 1) in response to requests for
traditional HR services work with customer to align HR services with strategic goals that underlie the
service request 2) proactively i.d. opportunities for a wide range of HR programs that meet the strategic
goals of organization
Do the following to gain an integrated HR big picture perspective - (answer) 1)Provide basic info of how
each HR speciality will contribute to reaching the org's goal must be shared with all HR professionals 2)
The information should be about HR support for improved performances through programs, services etc.
To act effectively as a Biz Partner YOU MUST - (answer) Each HR professional must develop a big
perspective of how the overall HR function supports the org and how each HR specialty serves the org's
goals
To gain an integrated HR big perpective - (answer) HR must share info internally, with all employees
and should be related to improved performance thru specific programs
HR Professionals are more credible when - (answer) They act as activists who build relationships of
trust with busn leaders & take a stand on how the busn can be more successful
, IPMA-HR SENIOR CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 100 QUESTIONS
AND CORRECT DETAILED ANSWERS
HR role of internal consultant - (answer) Focus on the strategy and the culture of the organization and
contribute in creative ways to influence productivity and effectiveness.
Consultant - (answer) A person in a position to have some influence over an indiv, group, or org, but
who has no direct power to make changes or implement programs
5 phases of consulting - (answer) 1.Entry & Contracting
2. Data Collection & Dialogue
3. Feedback & Decision to Act
4. Engagement & Implementation
5. Expansion, Recycle, or Termination
Three roles of consultants - (answer) 1. Expert
2. Pair of Hands
3. Collaborative
Role of consultants Expert- Advantage - (answer) Very satisfying to the consultant who does not have
to persuade the manager, client is satisfied with quick solution and little involvement
Roles of consultants Expert- Disadvantage - (answer) Lack of trust, full disclosure and failure to follow
expert advice
Roles of consultants Pair of Hands- Advantage - (answer) Easy, less involved more to provide expertise
to fulfill the manager, but less satisfying
Roles of consultants Pair of Haids- DisAdvantage - (answer) No control over info, lack of collaboration,
blame
Role of consultants Collaborative- Advantage - (answer) Equal commitment, expertise plus institutional
knowledge provide most appropriate answer, leave manager with reusable tools
AND CORRECT DETAILED ANSWERS
Business Partner - (answer) In the Biz Partner role, the HR takes on the comprehensive role of how HR
function will help accomplish business goals & initiatives of the organization
Competency 1- Business Partner - (answer) Knows organizational mission, vision and values
Competency 2 - Business Partner - (answer) Applies innovation, creativity, & calculated risk taking
Competency 3 - Business Partner - (answer) Knows and applies organizational development principles
Competency 4 - Business Partner - (answer) Is able to align human resources initiatives to the
organization's mission and service deliverables
The Business Partner competencies are applied in two ways - (answer) 1) in response to requests for
traditional HR services work with customer to align HR services with strategic goals that underlie the
service request 2) proactively i.d. opportunities for a wide range of HR programs that meet the strategic
goals of organization
Do the following to gain an integrated HR big picture perspective - (answer) 1)Provide basic info of how
each HR speciality will contribute to reaching the org's goal must be shared with all HR professionals 2)
The information should be about HR support for improved performances through programs, services etc.
To act effectively as a Biz Partner YOU MUST - (answer) Each HR professional must develop a big
perspective of how the overall HR function supports the org and how each HR specialty serves the org's
goals
To gain an integrated HR big perpective - (answer) HR must share info internally, with all employees
and should be related to improved performance thru specific programs
HR Professionals are more credible when - (answer) They act as activists who build relationships of
trust with busn leaders & take a stand on how the busn can be more successful
, IPMA-HR SENIOR CERTIFICATION EXAM NEWEST 2024-2025 ACTUAL EXAM COMPLETE 100 QUESTIONS
AND CORRECT DETAILED ANSWERS
HR role of internal consultant - (answer) Focus on the strategy and the culture of the organization and
contribute in creative ways to influence productivity and effectiveness.
Consultant - (answer) A person in a position to have some influence over an indiv, group, or org, but
who has no direct power to make changes or implement programs
5 phases of consulting - (answer) 1.Entry & Contracting
2. Data Collection & Dialogue
3. Feedback & Decision to Act
4. Engagement & Implementation
5. Expansion, Recycle, or Termination
Three roles of consultants - (answer) 1. Expert
2. Pair of Hands
3. Collaborative
Role of consultants Expert- Advantage - (answer) Very satisfying to the consultant who does not have
to persuade the manager, client is satisfied with quick solution and little involvement
Roles of consultants Expert- Disadvantage - (answer) Lack of trust, full disclosure and failure to follow
expert advice
Roles of consultants Pair of Hands- Advantage - (answer) Easy, less involved more to provide expertise
to fulfill the manager, but less satisfying
Roles of consultants Pair of Haids- DisAdvantage - (answer) No control over info, lack of collaboration,
blame
Role of consultants Collaborative- Advantage - (answer) Equal commitment, expertise plus institutional
knowledge provide most appropriate answer, leave manager with reusable tools
