PGA PGM Level 1 Study Guide ACTUAL FINAL
EXAM QUESTIONS AND CORRECT DETAILED
ANSWERS - VERIFIED ANSWERS ALREADY
GRADED A+ NEW GUARANTEED
What must every professional understand about evaluation? - CORRECT ANSWER
evaluation is crucial to career advancement regardless of specific career choices.
evaluation is a continuous process.
How might a golf professional discover interests? - CORRECT ANSWER exploring
industry opportunities, connecting with people in the industry, and gaining first hand
experience at golf facilities are ways to reveal specific interests. the goal is to discover
a career where interests often align with job opportunities.
What is part of the Explore stage in the Career Planning Process? - CORRECT
ANSWER exploration often overlaps with evaluation. identifying career options
requires thorough exploration in the golf business.
It is best to narrow one's focus to a specific job when exploring career options. (T / F) -
CORRECT ANSWER False
Explain the difference between a core industry segment and an enabled industry
segment. - CORRECT ANSWER Core industry produce goods and services used to
play the game and operate facilities.
Enabled industry produce other economic activity that the game of golf enables such
as tourism and residential construction.
PGA.org/Jobs provides information on industry positions, networking, resume writing,
and interviewing? (T / F) - CORRECT ANSWER True
What is the difference between a career ladder and a career lattice? - CORRECT
ANSWER Ladder-linear or directly upward career progression
Lattice- combination of sideways and upward career movements
A career lattice characterizes an upward career progression. (T / F) - CORRECT
ANSWER False
,Why is it important to develop a personal vision statement? - CORRECT ANSWER
provides a direction to career; vision statement is a brief description of an ideal future
as a PGA professional
"Increase merchandise sales in the golf shop" is an example of a SMART goal. (T / F) -
CORRECT ANSWER False
What is provided in the "Strategies to Succeed" section of the Career Fitness Manual? -
CORRECT ANSWER provides a helpful starting point for developing goals. it lists
various approaches to take while drafting a career path
Core skills are those that are useful in many golf industry positions (T / F) - CORRECT
ANSWER True
How can you utilize the Work Experience Portfolio to write a resume? - CORRECT
ANSWER can be used to focus resume content and align it to a particular position
What part of the resume concisely describes a summary of skills and qualifications
gained from work experience as a golf professional? - CORRECT ANSWER action
statements or "power statements" concisely describe a summary of skills and
qualification gained from work experience as a golf professional
Responsible, involved, and helped are effective action words to create a power
statement. (T / F) - CORRECT ANSWER False
What are ways to connect with other professionals who have industry experience to
gather information about the industry? - CORRECT ANSWER informational
interviewing and shadowing, and networking are meaningful connections and stay
informed about opportunities
A resume should begin with listing education first and then work experience. (T/ F) -
CORRECT ANSWER False
It is recommended a resume include all relevant golf-specific skills. (T / F) - CORRECT
ANSWER True
Why should a resume be updated? - CORRECT ANSWER a resume is intended to be a
working document developed throughout your career. evolving skills and experiences
should be communicated in a manner that indicates educational and professional
advancement to demonstrate your value and impact at a facility.
What are the key points to remember when using a power statement? - CORRECT
ANSWER -use short and concise bullet points
-begin each point with a power verb
,-statement should be result based
-use stats to quantify
-sequence bullets to align
"Increased hard good sales by 25% by offering multiple demo days" is an example of a
power statement? (T / F) - CORRECT ANSWER True
"Brought in more events increasing revenues" is an example of a power statement. (T /
F) - CORRECT ANSWER False
Why is it important for the employer to determine the relevant skill sets when hiring? -
CORRECT ANSWER employers often hire for one set of skills, but replace
professionals after determining a different set of skills was necessary to succeed in
the position
What is a quantitative result produced by a Rainmaker? - CORRECT ANSWER drives
revenue either through new member sales, increased rounds by existing golfers or
promoting and serving outside groups
PGA Member who has earned Specialized status is qualified to pursue the PGA Master
Professional Program. (T / F) - CORRECT ANSWER False
Career Consultants provide fee-based services to employers. (T / F) - CORRECT
ANSWER False
What is the appropriate source for providing a member or associate with help in job
networking, career counseling, and resume writing? - CORRECT ANSWER pga career
consultants through pga.org
The Work Experience Portfolio is a document used to help validate the candidate's
skillsets. (T / F) - CORRECT ANSWER True
What are common mistakes to avoid when networking? - CORRECT ANSWER -asking
for favors
-not utilizing a list of questions prepared beforehand
-making excessive demands when initially reaching out
-using their name without permission when reaching out to contacts
A PGA professional needs to accept the initial terms of employment offered by the
perspective employer or risk losing out on the job offer. (T / F) - CORRECT ANSWER
False
List factors that should be considered when evaluating a job offer. - CORRECT
ANSWER -location of the facility
, -job description
-salary and benefits
-coworkers
-level of responsibility
-challenge of the job
-long range potential
-compatibility with management
What factors should the candidate be informed about before negotiation can begin? -
CORRECT ANSWER after considering all potential expenses and income sources, the
employer and applicant can begin negotiations on compensation
Percentage of potential income should be considered when negotiating a fixed salary
with incentive compensation. (T / F) - CORRECT ANSWER True
List elements of a basic benefits package that may be provided by an employer. -
CORRECT ANSWER vacation, health insurance plan, dental care and vision insurance,
retirement package, educational expenses, dues paid, meals, use of facility
A phone allowance is considered a basic benefit. (T / F) - CORRECT ANSWER False
When is a bottom line approach appropriate for a job candidate to use? - CORRECT
ANSWER appropriate when a job candidate will be generating income from specific
golf operations, such as teaching and merchandising and combining that income from
the employer with a salary
Pension plans can constitute a significant amount of compensation. (T / F) - CORRECT
ANSWER True
The process for developing a business plan starts before you establish the goals you
would like to achieve for the shop's coming year. (T / F) - CORRECT ANSWER True
According to the Business Planning Model, a business plan should build on and refine
the operational plan. (T / F) - CORRECT ANSWER True
Who should provide direction for creating the business plan at a golf operation? -
CORRECT ANSWER PGA Professionals
Long-range planning should initially assume an adversarial relationship between
neighboring facilities that directly compete with each other. (T / F). - CORRECT
ANSWER False
EXAM QUESTIONS AND CORRECT DETAILED
ANSWERS - VERIFIED ANSWERS ALREADY
GRADED A+ NEW GUARANTEED
What must every professional understand about evaluation? - CORRECT ANSWER
evaluation is crucial to career advancement regardless of specific career choices.
evaluation is a continuous process.
How might a golf professional discover interests? - CORRECT ANSWER exploring
industry opportunities, connecting with people in the industry, and gaining first hand
experience at golf facilities are ways to reveal specific interests. the goal is to discover
a career where interests often align with job opportunities.
What is part of the Explore stage in the Career Planning Process? - CORRECT
ANSWER exploration often overlaps with evaluation. identifying career options
requires thorough exploration in the golf business.
It is best to narrow one's focus to a specific job when exploring career options. (T / F) -
CORRECT ANSWER False
Explain the difference between a core industry segment and an enabled industry
segment. - CORRECT ANSWER Core industry produce goods and services used to
play the game and operate facilities.
Enabled industry produce other economic activity that the game of golf enables such
as tourism and residential construction.
PGA.org/Jobs provides information on industry positions, networking, resume writing,
and interviewing? (T / F) - CORRECT ANSWER True
What is the difference between a career ladder and a career lattice? - CORRECT
ANSWER Ladder-linear or directly upward career progression
Lattice- combination of sideways and upward career movements
A career lattice characterizes an upward career progression. (T / F) - CORRECT
ANSWER False
,Why is it important to develop a personal vision statement? - CORRECT ANSWER
provides a direction to career; vision statement is a brief description of an ideal future
as a PGA professional
"Increase merchandise sales in the golf shop" is an example of a SMART goal. (T / F) -
CORRECT ANSWER False
What is provided in the "Strategies to Succeed" section of the Career Fitness Manual? -
CORRECT ANSWER provides a helpful starting point for developing goals. it lists
various approaches to take while drafting a career path
Core skills are those that are useful in many golf industry positions (T / F) - CORRECT
ANSWER True
How can you utilize the Work Experience Portfolio to write a resume? - CORRECT
ANSWER can be used to focus resume content and align it to a particular position
What part of the resume concisely describes a summary of skills and qualifications
gained from work experience as a golf professional? - CORRECT ANSWER action
statements or "power statements" concisely describe a summary of skills and
qualification gained from work experience as a golf professional
Responsible, involved, and helped are effective action words to create a power
statement. (T / F) - CORRECT ANSWER False
What are ways to connect with other professionals who have industry experience to
gather information about the industry? - CORRECT ANSWER informational
interviewing and shadowing, and networking are meaningful connections and stay
informed about opportunities
A resume should begin with listing education first and then work experience. (T/ F) -
CORRECT ANSWER False
It is recommended a resume include all relevant golf-specific skills. (T / F) - CORRECT
ANSWER True
Why should a resume be updated? - CORRECT ANSWER a resume is intended to be a
working document developed throughout your career. evolving skills and experiences
should be communicated in a manner that indicates educational and professional
advancement to demonstrate your value and impact at a facility.
What are the key points to remember when using a power statement? - CORRECT
ANSWER -use short and concise bullet points
-begin each point with a power verb
,-statement should be result based
-use stats to quantify
-sequence bullets to align
"Increased hard good sales by 25% by offering multiple demo days" is an example of a
power statement? (T / F) - CORRECT ANSWER True
"Brought in more events increasing revenues" is an example of a power statement. (T /
F) - CORRECT ANSWER False
Why is it important for the employer to determine the relevant skill sets when hiring? -
CORRECT ANSWER employers often hire for one set of skills, but replace
professionals after determining a different set of skills was necessary to succeed in
the position
What is a quantitative result produced by a Rainmaker? - CORRECT ANSWER drives
revenue either through new member sales, increased rounds by existing golfers or
promoting and serving outside groups
PGA Member who has earned Specialized status is qualified to pursue the PGA Master
Professional Program. (T / F) - CORRECT ANSWER False
Career Consultants provide fee-based services to employers. (T / F) - CORRECT
ANSWER False
What is the appropriate source for providing a member or associate with help in job
networking, career counseling, and resume writing? - CORRECT ANSWER pga career
consultants through pga.org
The Work Experience Portfolio is a document used to help validate the candidate's
skillsets. (T / F) - CORRECT ANSWER True
What are common mistakes to avoid when networking? - CORRECT ANSWER -asking
for favors
-not utilizing a list of questions prepared beforehand
-making excessive demands when initially reaching out
-using their name without permission when reaching out to contacts
A PGA professional needs to accept the initial terms of employment offered by the
perspective employer or risk losing out on the job offer. (T / F) - CORRECT ANSWER
False
List factors that should be considered when evaluating a job offer. - CORRECT
ANSWER -location of the facility
, -job description
-salary and benefits
-coworkers
-level of responsibility
-challenge of the job
-long range potential
-compatibility with management
What factors should the candidate be informed about before negotiation can begin? -
CORRECT ANSWER after considering all potential expenses and income sources, the
employer and applicant can begin negotiations on compensation
Percentage of potential income should be considered when negotiating a fixed salary
with incentive compensation. (T / F) - CORRECT ANSWER True
List elements of a basic benefits package that may be provided by an employer. -
CORRECT ANSWER vacation, health insurance plan, dental care and vision insurance,
retirement package, educational expenses, dues paid, meals, use of facility
A phone allowance is considered a basic benefit. (T / F) - CORRECT ANSWER False
When is a bottom line approach appropriate for a job candidate to use? - CORRECT
ANSWER appropriate when a job candidate will be generating income from specific
golf operations, such as teaching and merchandising and combining that income from
the employer with a salary
Pension plans can constitute a significant amount of compensation. (T / F) - CORRECT
ANSWER True
The process for developing a business plan starts before you establish the goals you
would like to achieve for the shop's coming year. (T / F) - CORRECT ANSWER True
According to the Business Planning Model, a business plan should build on and refine
the operational plan. (T / F) - CORRECT ANSWER True
Who should provide direction for creating the business plan at a golf operation? -
CORRECT ANSWER PGA Professionals
Long-range planning should initially assume an adversarial relationship between
neighboring facilities that directly compete with each other. (T / F). - CORRECT
ANSWER False
