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Mr. Bickford did not quite qualify for the extra help low-income
subsidy under the Medicare Part D Prescription Drug program
and he is wondering if there is any other option he has for
obtaining help with his considerable drug costs. What should you
tell him? - CORRECT ANSWER He could check with the
manufacturers of his
medications to see if they offer an assistance program to help
people with limited means obtain the medications they need.
Alternatively, he could check to see whether his state has a
pharmacy assistance program to help him with his expenses.
Mr. Rainey is experiencing paranoid delusions and his physician
feels that he should be hospitalized. What should you tell Mr.
Rainey (or his representative) about the length of an inpatient
psychiatric hospital stay that Medicare will cover? - CORRECT
ANSWER Medicare will cover a total of 190 days of inpatient
psychiatric care during Mr. Rainey's entire lifetime.
Mr. and Mrs. Nunez attended one of your sales presentations.
They've asked you to come to their home to clear up a few
questions. During the presentation, Mrs. Nunez feels tired and
tells you that her husband can finish things up. She goes to bed.
At the end of your discussion, Mr. Nunez says that he wants to
enroll both himself and his wife. What should you do? - CORRECT
ANSWER As long as she is able to do so, only Mrs. Nunez can
, sign her enrollment form. Mrs. Nunez will have to wake up to
sign her form or do so at another time.
Mr. Cole has been a Medicaid beneficiary for some time, and
recently qualified for Medicare as well. He is concerned about
changes in his cost-sharing. What should you tell him? -
CORRECT ANSWER He should know that Medicaid will pay cost
sharing only for services provided by Medicaid participating
providers.
Mr. Barker enjoys a comfortable retirement income. He recently
had surgery and expected that he would have certain services
and items covered by the plan with minimal out-of-pocket costs
because his MA-PD coverage has been very good. However,
when he received the bill, he was surprised to see large charges
in excess of his maximum out-of-pocket limit that included a
number of services and items he thought would be fully covered.
He called you to ask what he could do? What could you tell him? -
CORRECT ANSWER You can offer to review the plans appeal
process to help him ask the plan to review the coverage
decision.
Mr. Zachow has a condition for which three drugs are available.
He has tried two, but had an allergic reaction to them. Only the
third drug works for him and it is not on his Part D plan's
formulary. What could you tell him to do? - CORRECT ANSWER
Mr. Zachow has a right to request a formulary exception to
obtain coverage for his Part D drug. He or his physician could
obtain the standardized request form on the plan's website, fill it
out, and submit it to his plan.
Mr. Patel is in good health and is preparing a budget in
anticipation of his retirement when he turns 66. He wants to