icgPolicyg16thgEditiongLawrence
Businessg&gSociety,g16eg(Lawrence)
Chapterg2 ManaginggPublicgIssuesgandgStakeholdergRelationships
1) Agpublicgissuegexistsgwhengtheregisgagreementgbetweengthegstakeholders'gexpectationsgofgwhatg
agbusinessgfirmgshouldgdogandgthegactualgperformancegofgthatgbusinessgfirm.
Answer:g FALSEgDif
ficulty:g1gEasy
LearninggObjective:g 02-
01gIdentifyinggpublicgissuesgandganalyzingggapsgbetweengcorporategperformancegandgstakeholde
rgexpectations.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
2) Emerginggpublicgissuesgaregbothgagriskgandgangopportunity.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
01gIdentifyinggpublicgissuesgandganalyzingggapsgbetweengcorporategperformancegandgstakeholde
rgexpectations.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
3) Understandinggandgrespondinggtogchanginggsocietalgexpectationsgisgagbusinessgnecessity.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
01gIdentifyinggpublicgissuesgandganalyzingggapsgbetweengcorporategperformancegandgstakeholde
rgexpectations.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
4) Becausegthegpublicgissuesgthatggarnergthegmostgpublicgattentiongchangegovergtime,gcompaniesgd
ognotgwastegtimegtrackinggthem.
Answer:g FALSEgDif
ficulty:g1gEasy
LearninggObjective:g 02-
01gIdentifyinggpublicgissuesgandganalyzingggapsgbetweengcorporategperformancegandgstakeholde
rgexpectations.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
1
Copyrightg2020g©gMcGraw-
HillgEducation.gAllgrightsgreserved.gNogreproductiongorgdistributiongwithoutgthegpriorgwrittengconsentgofgMcGr
aw-HillgEducation.
mynursytest.store
,DOWNLOADgTHEgTestgBankgforgBusinessgandgSocietygStakeholders,gEthics,gPubl
icgPolicyg16thgEditiongLawrence
5) Organizationsgalwaysghavegfullgcontrolgofgagpublicgissue.
Answer:g FALSEgDif
ficulty:g1gEasy
LearninggObjective:g 02-
01gIdentifyinggpublicgissuesgandganalyzingggapsgbetweengcorporategperformancegandgstakeholde
rgexpectations.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
6) Environmentalganalysisgisgagmethodgmanagersgusegtoggatherginformationgaboutgexternalgissue
sgandgtrends.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
02gApplyinggavailablegtoolsgorgtechniquesgtogscangangorganization'sgmultiplegenvironmentsgandg
assessinggstakeholdergmateriality.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
7) Environmentalgintelligencegisgthegacquisitiongofginformationggainedgfromganalyzinggthegmultipl
egenvironmentsgaffectinggorganizations.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
02gApplyinggavailablegtoolsgorgtechniquesgtogscangangorganization'sgmultiplegenvironmentsgandg
assessinggstakeholdergmateriality.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
8) Legalgenvironmentgincludesgthegstructure,gprocesses,gandgactionsgofggovernmentgatgthegloca
l,gstate,gnational,gandginternationalglevels.
Answer:g FALSEgDif
ficulty:g1gEasy
LearninggObjective:g 02-
02gApplyinggavailablegtoolsgorgtechniquesgtogscangangorganization'sgmultiplegenvironmentsgandg
assessinggstakeholdergmateriality.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
2
Copyrightg2020g©gMcGraw-
HillgEducation.gAllgrightsgreserved.gNogreproductiongorgdistributiongwithoutgthegpriorgwrittengconsentgofgMcGr
aw-HillgEducation.
mynursytest.store
, DOWNLOADgTHEgTestgBankgforgBusinessgandgSocietygStakeholders,gEthics,gPubl
icgPolicyg16thgEditiongLawrence
9) Competitivegintelligencegenablesgmanagersgingcompaniesgofgallgsizesgtogmakeginforme
dgdecisionsgingallgareasgofgthegbusiness.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
02gApplyinggavailablegtoolsgorgtechniquesgtogscangangorganization'sgmultiplegenvironmentsgandg
assessinggstakeholdergmateriality.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
10) Stakeholdergmaterialitygisgagmethodgcompaniesgusegtogprioritizegthegrelevancegofgth
egstakeholdersgandgtheirgissues.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
02gApplyinggavailablegtoolsgorgtechniquesgtogscangangorganization'sgmultiplegenvironmentsgandg
assessinggstakeholdergmateriality.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
11) Ingthegissuegmanagementgprocess,gidentifyinggthegissueginvolvesganticipatinggemerginggissues.
Answer:g TRUEgDiff
iculty:g1gEasy
LearninggObjective:g 02-
03gDescribinggthegstepsgingthegissuegmanagementgprocessgandgdeterminingghowgtogmakegthegpro
cessgmostgeffective.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
12) Financiallygsoundgcompaniesgdognotgneedgtogunderstandghowgagpublicgissuegisglikelygtogevolv
e,gorghowgitgwillgaffectgthem.
Answer:g FALSEgDif
ficulty:g1gEasy
LearninggObjective:g 02-
04gIdentifyinggthegmanagerialgskillsgrequiredgtogrespondgtogemerginggissuesgeffectively.
Accessibility:g KeyboardgNavigationgG
radable:g automatic
3
Copyrightg2020g©gMcGraw-
HillgEducation.gAllgrightsgreserved.gNogreproductiongorgdistributiongwithoutgthegpriorgwrittengconsentgofgMcGr
aw-HillgEducation.
mynursytest.store