EXAM 1 - HRIR 3021 ACTUAL
QUESTIONS WITH ANSWERS 2025
EXAM UPDATE
Human resource management (HRM) - CORRECT ANSWER>>>>The policies,
practices, and systems that influence employees' behavior, attitudes, and performance
Work flow design - CORRECT ANSWER>>>>The process of analyzing the tasks
necessary for the production of a product or service
Internal labor force - CORRECT ANSWER>>>>An organization's workers (its
employees and the people who have contracts to work at the organization)
Equal employment opportunity (EEO) - CORRECT ANSWER>>>>The condition in
which all individuals have an equal chance for employment, regardless of their race,
color, relation, sex, age, disability, or national origin
What are characteristics of jobs pre-industrial revolution? - CORRECT
ANSWER>>>>(1) Autonomy (2) self management (3) flexible work hours (4) work at
home in small groups (5) household incomes
Human capital - CORRECT ANSWER>>>>An organization's employees, described in
terms of their training, experience, judgement, intelligence, relationships, and insight
External labor market - CORRECT ANSWER>>>>Individuals who are actively seeking
employment
What are characteristics of jobs post-industrial revolution? - CORRECT
ANSWER>>>>(1) no autonomy (2) no self management (3) inflexible work hours (4)
commute to large noisy workplace (5) individual income
Equal employment opportunity commission (EEOC) - CORRECT
ANSWER>>>>Agency of the Department of Justice changed with enforcing Title VII of
the Civil Rights Act of 1964 and other antidiscrimination laws
Job - CORRECT ANSWER>>>>A set of related duties
What are 4 necessary qualities of human resources? - CORRECT ANSWER>>>>(1)
valuable (2) rare (3) cannot be imitated (4) no good substitutes
,High-performance work system - CORRECT ANSWER>>>>An organization in which
technology, organizational structure, people, and processes work together seamlessly
to give an organization an advantage in the competitive environment
Where did the industrial revolution begin and where did it spread? - CORRECT
ANSWER>>>>It began in Europe and then spread to the US and Japan
Affirmative action - CORRECT ANSWER>>>>An organization's active effort to find
opportunities to hire or promote people in a particular group
Position - CORRECT ANSWER>>>>The set of duties (job) performed by a particular
person
What were working conditions like during the industrial revolution? - CORRECT
ANSWER>>>>(1) steam-driven factories (2) low-skilled employees (3) unsafe,
dangerous, child labor, long hours, hot and dirty (4) working class, 80% of society, had
little power
Job description - CORRECT ANSWER>>>>A list of the tasks, duties, and
responsibilities (TDRs) that a particular job entails
Knowledge workers - CORRECT ANSWER>>>>Employees whose main contribution to
the organization is specialized knowledge, such as knowledge of customers, a process,
or a profession
Disability - CORRECT ANSWER>>>>Under the Americans with Disabilities Act, a
physical or mental impairment that substantially limits one or more major life activities, a
record of having such an impairment, or being regarded as having such an impairment
Job analysis - CORRECT ANSWER>>>>The process of getting detailed information
about jobs
Job design - CORRECT ANSWER>>>>The process of defining how work will be
performed and what tasks will be required in a given job
Employee empowerment - CORRECT ANSWER>>>>Giving employees responsibility
and authority to make decisions regarding all aspects of product development or
customer service
Managers believed that workers were what during the industrial revolution? -
CORRECT ANSWER>>>>(1) were replaceable (2) wanted to avoid work (3) would take
advantage (4) needed to be controlled
EEO-1 report - CORRECT ANSWER>>>>The EEOC's Employer Information Report,
which details the number of women and minorities employed in nine different job
categories
, Job specification - CORRECT ANSWER>>>>A list of the knowledge, skills, abilities,
and other characteristics (KSAOs) that an individual must have to perform a particular
job
Position analysis questionnaire (PAQ) - CORRECT ANSWER>>>>A standardized job
analysis questionnaire containing 194 questions about work behaviors, work conditions,
and job characteristics that apply to a wide variety of jobs
Uniform guidelines on employee selection procedures - CORRECT
ANSWER>>>>Guidelines issued by the EEOC and other agencies to identify how an
organization should develop and administer its system for selecting employees so as
not to violate antidiscrimination laws
How was HR seen in its initial years? - CORRECT ANSWER>>>>Early HR was seen
as place to handle worker/management issues, and helped companies avoid
unionization. HR also helped companies comply with new labor laws
Recruitment - CORRECT ANSWER>>>>The process through which the organization
seeks applicants for potential employment
Teamwork - CORRECT ANSWER>>>>The assignment of work to groups of employees
with various skills who interact to assemble a product or provide a service
Selection - CORRECT ANSWER>>>>The process by which the organization attempts
to identify applicants with the necessary knowledge, skills, abilities, and other
characteristics that will help the organization achieve its goals
Total quality management (TQM) - CORRECT ANSWER>>>>A company wide effort to
continuously improve the ways people, machines, and systems accomplish work
What was the most important employment legislation that was passed in the past
century? - CORRECT ANSWER>>>>The Civil Rights Act of 1964. It dealt with
discrimination and racism.
Office of federal contract compliance programs (OFCCP) - CORRECT
ANSWER>>>>The agency responsible for enforcing the executive orders that cover
companies doing business with the federal government
Fleishman job analysis system - CORRECT ANSWER>>>>Job analysis technique that
asks subject-matter experts to evaluate a job in terms of the abilities required to perform
the job
Disparate treatment - CORRECT ANSWER>>>>Differing treatment of individuals,
where the differences are based on the individuals' race, color, relation, sex, national
origin, age or disability status. Ex. McDonnel Douglas Corp v Green
QUESTIONS WITH ANSWERS 2025
EXAM UPDATE
Human resource management (HRM) - CORRECT ANSWER>>>>The policies,
practices, and systems that influence employees' behavior, attitudes, and performance
Work flow design - CORRECT ANSWER>>>>The process of analyzing the tasks
necessary for the production of a product or service
Internal labor force - CORRECT ANSWER>>>>An organization's workers (its
employees and the people who have contracts to work at the organization)
Equal employment opportunity (EEO) - CORRECT ANSWER>>>>The condition in
which all individuals have an equal chance for employment, regardless of their race,
color, relation, sex, age, disability, or national origin
What are characteristics of jobs pre-industrial revolution? - CORRECT
ANSWER>>>>(1) Autonomy (2) self management (3) flexible work hours (4) work at
home in small groups (5) household incomes
Human capital - CORRECT ANSWER>>>>An organization's employees, described in
terms of their training, experience, judgement, intelligence, relationships, and insight
External labor market - CORRECT ANSWER>>>>Individuals who are actively seeking
employment
What are characteristics of jobs post-industrial revolution? - CORRECT
ANSWER>>>>(1) no autonomy (2) no self management (3) inflexible work hours (4)
commute to large noisy workplace (5) individual income
Equal employment opportunity commission (EEOC) - CORRECT
ANSWER>>>>Agency of the Department of Justice changed with enforcing Title VII of
the Civil Rights Act of 1964 and other antidiscrimination laws
Job - CORRECT ANSWER>>>>A set of related duties
What are 4 necessary qualities of human resources? - CORRECT ANSWER>>>>(1)
valuable (2) rare (3) cannot be imitated (4) no good substitutes
,High-performance work system - CORRECT ANSWER>>>>An organization in which
technology, organizational structure, people, and processes work together seamlessly
to give an organization an advantage in the competitive environment
Where did the industrial revolution begin and where did it spread? - CORRECT
ANSWER>>>>It began in Europe and then spread to the US and Japan
Affirmative action - CORRECT ANSWER>>>>An organization's active effort to find
opportunities to hire or promote people in a particular group
Position - CORRECT ANSWER>>>>The set of duties (job) performed by a particular
person
What were working conditions like during the industrial revolution? - CORRECT
ANSWER>>>>(1) steam-driven factories (2) low-skilled employees (3) unsafe,
dangerous, child labor, long hours, hot and dirty (4) working class, 80% of society, had
little power
Job description - CORRECT ANSWER>>>>A list of the tasks, duties, and
responsibilities (TDRs) that a particular job entails
Knowledge workers - CORRECT ANSWER>>>>Employees whose main contribution to
the organization is specialized knowledge, such as knowledge of customers, a process,
or a profession
Disability - CORRECT ANSWER>>>>Under the Americans with Disabilities Act, a
physical or mental impairment that substantially limits one or more major life activities, a
record of having such an impairment, or being regarded as having such an impairment
Job analysis - CORRECT ANSWER>>>>The process of getting detailed information
about jobs
Job design - CORRECT ANSWER>>>>The process of defining how work will be
performed and what tasks will be required in a given job
Employee empowerment - CORRECT ANSWER>>>>Giving employees responsibility
and authority to make decisions regarding all aspects of product development or
customer service
Managers believed that workers were what during the industrial revolution? -
CORRECT ANSWER>>>>(1) were replaceable (2) wanted to avoid work (3) would take
advantage (4) needed to be controlled
EEO-1 report - CORRECT ANSWER>>>>The EEOC's Employer Information Report,
which details the number of women and minorities employed in nine different job
categories
, Job specification - CORRECT ANSWER>>>>A list of the knowledge, skills, abilities,
and other characteristics (KSAOs) that an individual must have to perform a particular
job
Position analysis questionnaire (PAQ) - CORRECT ANSWER>>>>A standardized job
analysis questionnaire containing 194 questions about work behaviors, work conditions,
and job characteristics that apply to a wide variety of jobs
Uniform guidelines on employee selection procedures - CORRECT
ANSWER>>>>Guidelines issued by the EEOC and other agencies to identify how an
organization should develop and administer its system for selecting employees so as
not to violate antidiscrimination laws
How was HR seen in its initial years? - CORRECT ANSWER>>>>Early HR was seen
as place to handle worker/management issues, and helped companies avoid
unionization. HR also helped companies comply with new labor laws
Recruitment - CORRECT ANSWER>>>>The process through which the organization
seeks applicants for potential employment
Teamwork - CORRECT ANSWER>>>>The assignment of work to groups of employees
with various skills who interact to assemble a product or provide a service
Selection - CORRECT ANSWER>>>>The process by which the organization attempts
to identify applicants with the necessary knowledge, skills, abilities, and other
characteristics that will help the organization achieve its goals
Total quality management (TQM) - CORRECT ANSWER>>>>A company wide effort to
continuously improve the ways people, machines, and systems accomplish work
What was the most important employment legislation that was passed in the past
century? - CORRECT ANSWER>>>>The Civil Rights Act of 1964. It dealt with
discrimination and racism.
Office of federal contract compliance programs (OFCCP) - CORRECT
ANSWER>>>>The agency responsible for enforcing the executive orders that cover
companies doing business with the federal government
Fleishman job analysis system - CORRECT ANSWER>>>>Job analysis technique that
asks subject-matter experts to evaluate a job in terms of the abilities required to perform
the job
Disparate treatment - CORRECT ANSWER>>>>Differing treatment of individuals,
where the differences are based on the individuals' race, color, relation, sex, national
origin, age or disability status. Ex. McDonnel Douglas Corp v Green
