Travel Industry Council of Ontario Exam Practice Questions
n n n n n n n
and Answers (Verified Answers)
n n n
1. TICO is funded by n n n
a. the Ontario government
n n
b. consumers
c. Ontario registrants n
d. the Canadian travel industry
n n n
n ANS c. Ontario registrants
n n n
2. TICO works with consumers to ensure that
n n n n n n
a. they are aware of their rights under the Travel Industry Act, 2002
n n n n n n n n n n n
b. they take their vacations in Ontario
n n n n n
c. the travel industry is promoted to consumers
n n n n n n
d. consumers receive the lowest price from travel agents
n n n n n n n
n ANS a. they are aware oftheir rights under the Travel Industry Act, 2002
n n n n n n n n n n n n n
3. TICO enhances industry professionalism in many ways,i
n n n n n n n
ncluding
a. offering courses to travel counsellors to enhance their skill
n n n n n n n n
b. maintaining an informative and up-to-date website n n n n n
c. encouraging consumers to consider a career in travel n n n n n n n
d. working with end suppliers n n n
n ANS b. maintaining an informative and up-to-date web-site
n n n n n n n n
1n/n15
,4. The registration and inspection of travel businesses in
n n n n n n n n
Ontario is conducted by n n n
a. the federal government
n n
b. International Air Transport Association (IATA) n n n n
c. the Ministry of Consumer Services
n n n n
d. the Travel Industry Council of Ontario (TICO)
n n n n n n
n ANS d. the Travel Industry Council ofOntario (TICO)
n n n n n n n n
5. The Travel Industry Act, 2002 defines travel agent as
n n n n n n n n
a. a person who owns and operates a travel service
n n n n n n n n
b. a person who sells travel services provided by another person
n n n n n n n n n
c. a person who sells travel services to other travel agents and wholesalers
n n n n n n n n n n n
d. a person who conducts sightseeing tours
n n n n n
n ANS b. a person who sells travel servicesprovided by another person
n n n n n n n n n n n
6. The Travel Industry Compensation Fund applies to
n n n n n n
a. Ontario consumers who purchase travel from any travel agency in Canada
n n n n n n n n n n
b. Manitoba consumers who purchase travel from an Ontario travel agency
n n n n n n n n n
c. Manitoba consumers who purchase from a local agency that has a brancha
n n n n n n n n n n n n
gency in Ontario n n
d. Ontario consumers who travel exclusively in Ontario
n n n n n n
n ANS b. Manitoba consumerswho purchase travel from an Ontario travel agency
n n n n n n n n n n n
2n/n15
, 7. In cases where the Registrar issues a false advertising order
n n n n n n n n n
because a registrant's advertising violates the Act, when does the order takeef
n n n n n n n n n n n n
fect?
a. on the date the advertisement would next have appeared
n n n n n n n n
b. immediately
c. one week after the order is issued
n n n n n n
d. one month after the order is issued
n n n n n n
n ANS b. immediately n n
8. ABC agency is promoting a resort on its website. It has
n n n n n n n n n n
included an artist's drawing of the resort as part of the representation. WouldTI
n n n n n n n n n n n n n
CO approve of this?n n n
a. no, because only photographs may be used in ar
n n n n n n n n n
epresentation
b. yes, as long as the representation states that the drawing is fairly accurate
n n n n n n n n n n n n
c. no, unless the date on which the drawing was made is included
n n n n n n n n n n n
d. yes, as long as the drawing is accurate and the representation states thatth
n n n n n n n n n n n n n
e drawing is not a photograph
n n n n n
n ANS d. yes, as long as the drawing is accurate andthe representation states that the
n n n n n n n n n n n n n n n
n drawing is not a photograph n n n n
9. When a travel agent publishes a price in a tour brochure orsi
n n n n n n n n n n n n
milar representation, Ontario Regulation 26/05 demands that h
n n n n n n n
e or she show
n n n
a. Provincial Sales Tax (PST) n n n
3n/n15
n n n n n n n
and Answers (Verified Answers)
n n n
1. TICO is funded by n n n
a. the Ontario government
n n
b. consumers
c. Ontario registrants n
d. the Canadian travel industry
n n n
n ANS c. Ontario registrants
n n n
2. TICO works with consumers to ensure that
n n n n n n
a. they are aware of their rights under the Travel Industry Act, 2002
n n n n n n n n n n n
b. they take their vacations in Ontario
n n n n n
c. the travel industry is promoted to consumers
n n n n n n
d. consumers receive the lowest price from travel agents
n n n n n n n
n ANS a. they are aware oftheir rights under the Travel Industry Act, 2002
n n n n n n n n n n n n n
3. TICO enhances industry professionalism in many ways,i
n n n n n n n
ncluding
a. offering courses to travel counsellors to enhance their skill
n n n n n n n n
b. maintaining an informative and up-to-date website n n n n n
c. encouraging consumers to consider a career in travel n n n n n n n
d. working with end suppliers n n n
n ANS b. maintaining an informative and up-to-date web-site
n n n n n n n n
1n/n15
,4. The registration and inspection of travel businesses in
n n n n n n n n
Ontario is conducted by n n n
a. the federal government
n n
b. International Air Transport Association (IATA) n n n n
c. the Ministry of Consumer Services
n n n n
d. the Travel Industry Council of Ontario (TICO)
n n n n n n
n ANS d. the Travel Industry Council ofOntario (TICO)
n n n n n n n n
5. The Travel Industry Act, 2002 defines travel agent as
n n n n n n n n
a. a person who owns and operates a travel service
n n n n n n n n
b. a person who sells travel services provided by another person
n n n n n n n n n
c. a person who sells travel services to other travel agents and wholesalers
n n n n n n n n n n n
d. a person who conducts sightseeing tours
n n n n n
n ANS b. a person who sells travel servicesprovided by another person
n n n n n n n n n n n
6. The Travel Industry Compensation Fund applies to
n n n n n n
a. Ontario consumers who purchase travel from any travel agency in Canada
n n n n n n n n n n
b. Manitoba consumers who purchase travel from an Ontario travel agency
n n n n n n n n n
c. Manitoba consumers who purchase from a local agency that has a brancha
n n n n n n n n n n n n
gency in Ontario n n
d. Ontario consumers who travel exclusively in Ontario
n n n n n n
n ANS b. Manitoba consumerswho purchase travel from an Ontario travel agency
n n n n n n n n n n n
2n/n15
, 7. In cases where the Registrar issues a false advertising order
n n n n n n n n n
because a registrant's advertising violates the Act, when does the order takeef
n n n n n n n n n n n n
fect?
a. on the date the advertisement would next have appeared
n n n n n n n n
b. immediately
c. one week after the order is issued
n n n n n n
d. one month after the order is issued
n n n n n n
n ANS b. immediately n n
8. ABC agency is promoting a resort on its website. It has
n n n n n n n n n n
included an artist's drawing of the resort as part of the representation. WouldTI
n n n n n n n n n n n n n
CO approve of this?n n n
a. no, because only photographs may be used in ar
n n n n n n n n n
epresentation
b. yes, as long as the representation states that the drawing is fairly accurate
n n n n n n n n n n n n
c. no, unless the date on which the drawing was made is included
n n n n n n n n n n n
d. yes, as long as the drawing is accurate and the representation states thatth
n n n n n n n n n n n n n
e drawing is not a photograph
n n n n n
n ANS d. yes, as long as the drawing is accurate andthe representation states that the
n n n n n n n n n n n n n n n
n drawing is not a photograph n n n n
9. When a travel agent publishes a price in a tour brochure orsi
n n n n n n n n n n n n
milar representation, Ontario Regulation 26/05 demands that h
n n n n n n n
e or she show
n n n
a. Provincial Sales Tax (PST) n n n
3n/n15
