Example Exam Questions Social and Organizational Psychology
1. How does emotional contagion influence the workplace?
a. It can either lead to an cohesive or conflicting work environment
b. It allows employees the display rules of their organization
c. It can lead to heightened emotional awareness
d. It can lead to decreased work performance resulting from lowered emotional
understanding
2. What is the difference between deep-level acting and surface-level acting?
a. Deep-level acting is about displaying different emotions than those
experienced and surface-level acting is about actively changing the emotions
felt
b. Surface-level acting is about displaying different emotions than those
experienced and deep-level acting is about actively changing the emotions felt
c. Surface-level acting is about only showing the emotions one feels comfortable
with, whereas deep-level acting is about mirroring the emotions of others
d. Deep acting is about only showing the emotions one feels comfortable with,
whereas surface-level acting is about mirroring the emotions of others
3. What statement is true?
a. Emotional dissonance is related to emotional exhaustion which is a symptom
of burnout
b. Emotional intelligence is a well-defined and researched concept in which clear
causal relationships are estimated
c. Evidence-based management translates practical experiences into empirical
research
d. Stress can never have a positive impact in the workplace or on employees as it
always leads to tension and negative affect
4. Last week, Ann bought a new, expensive watch. When leaving the house she always
makes sure to wear it on her arm where everyone can see it. This scenario is an
example of what?
a. Self-handicapping
b. Self-enhancement
c. Conspicious assumption
d. Ingratiation
5. What theory proposes that we actually have three identities (namely: an actual identity,
an ought identity and an ideal identity rather than just one?
a. Self-perception theory
b. Self-expansion theory
c. Self-presentation theory
d. Self-discrepancy theory
, 6. Kate is able to adapt very well to her different friend groups, actually she adapts so
much that sometimes her friends wonder who she really is. According to this, Kate is a
a. Low-self-monitor
b. High-self-monitor
c. Personality switcher
d. Neither
7. Devin who immigrated from India, surprisingly got promoted to a very high and
important position within the organization he is working at. After his first week in the
new position he is told that the company is facing financial troubles and will probably
go bankrupt. What phenomenon is most likely to apply to this situation?
a. Glass cliff
b. Stereotype threat
c. Glass ceiling
d. Affirmative action
8. Providing more computers per student in a poor neighborhood is an example of?
a. Equality
b. Inclusion
c. Affirmative action
d. Equity
9. What is true about in-group differences?
a. In-group differences are smaller than between-group differences
b. In-group differences are equal to between-group differences
c. In-group differences are bigger than between-group differences
d. None of the above is true
10. The idea that diverse teams perform better than non-diverse groups stems from what
perspective?
a. Surface-level diversity
b. Deep-level diversity
c. Intergroup tension perspective
d. Information resource perspective
11. Which statement is correct?
a. We are more attentive to negative information because of it´s adaptive aspects
during evolution
b. We are more attentive to positive information because of it´s adaptive aspects
during times of depression
c. A is correct, B is incorrect
d. B is correct, A is incorrect
1. How does emotional contagion influence the workplace?
a. It can either lead to an cohesive or conflicting work environment
b. It allows employees the display rules of their organization
c. It can lead to heightened emotional awareness
d. It can lead to decreased work performance resulting from lowered emotional
understanding
2. What is the difference between deep-level acting and surface-level acting?
a. Deep-level acting is about displaying different emotions than those
experienced and surface-level acting is about actively changing the emotions
felt
b. Surface-level acting is about displaying different emotions than those
experienced and deep-level acting is about actively changing the emotions felt
c. Surface-level acting is about only showing the emotions one feels comfortable
with, whereas deep-level acting is about mirroring the emotions of others
d. Deep acting is about only showing the emotions one feels comfortable with,
whereas surface-level acting is about mirroring the emotions of others
3. What statement is true?
a. Emotional dissonance is related to emotional exhaustion which is a symptom
of burnout
b. Emotional intelligence is a well-defined and researched concept in which clear
causal relationships are estimated
c. Evidence-based management translates practical experiences into empirical
research
d. Stress can never have a positive impact in the workplace or on employees as it
always leads to tension and negative affect
4. Last week, Ann bought a new, expensive watch. When leaving the house she always
makes sure to wear it on her arm where everyone can see it. This scenario is an
example of what?
a. Self-handicapping
b. Self-enhancement
c. Conspicious assumption
d. Ingratiation
5. What theory proposes that we actually have three identities (namely: an actual identity,
an ought identity and an ideal identity rather than just one?
a. Self-perception theory
b. Self-expansion theory
c. Self-presentation theory
d. Self-discrepancy theory
, 6. Kate is able to adapt very well to her different friend groups, actually she adapts so
much that sometimes her friends wonder who she really is. According to this, Kate is a
a. Low-self-monitor
b. High-self-monitor
c. Personality switcher
d. Neither
7. Devin who immigrated from India, surprisingly got promoted to a very high and
important position within the organization he is working at. After his first week in the
new position he is told that the company is facing financial troubles and will probably
go bankrupt. What phenomenon is most likely to apply to this situation?
a. Glass cliff
b. Stereotype threat
c. Glass ceiling
d. Affirmative action
8. Providing more computers per student in a poor neighborhood is an example of?
a. Equality
b. Inclusion
c. Affirmative action
d. Equity
9. What is true about in-group differences?
a. In-group differences are smaller than between-group differences
b. In-group differences are equal to between-group differences
c. In-group differences are bigger than between-group differences
d. None of the above is true
10. The idea that diverse teams perform better than non-diverse groups stems from what
perspective?
a. Surface-level diversity
b. Deep-level diversity
c. Intergroup tension perspective
d. Information resource perspective
11. Which statement is correct?
a. We are more attentive to negative information because of it´s adaptive aspects
during evolution
b. We are more attentive to positive information because of it´s adaptive aspects
during times of depression
c. A is correct, B is incorrect
d. B is correct, A is incorrect
