Need assessment analysis of employee training and development

Needs Assessment
Chapter 3


6th Editio
Raymond n A.
McGraw-Hill/Irwin
NoeCopyright© 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

,Objectives
 Discuss the role of organization analysis,
person analysis, and task analysis in needs
assessment
 Identify different methods used in needs
assessment and identify the advantages and
disadvantages of each method
 Discuss the concerns of upper- and mid-level
managers and trainers in needs assessment


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,  Explain how personal characteristics, input,
output, consequences, and feedback influence
performance and learning
Objectives
 Create conditions to ensure that employees
are receptive to training
 Discuss the steps involved in conducting a task
analysis
 Analyze task analysis data to determine the
tasks for which people need to be trained

3-3

,  Explain competency models and the process
used to develop them
Introduction
 The design process begins with a needs
assessment
 Subsequent steps in the process include
 Ensuring that employees have the motivation
and basic skills necessary to learn
 Creating a positive learning environment



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