SPTE 203 Chapter 12: Crowd
Management PASS CORRECT
ANSWERS 100% PASS [A+]
University of Houston - CORRECT ANSWERS-security staff members tackled and
punched kids that stormed the field, need staff that is well trained when something like
this happens
crowd management - CORRECT ANSWERS-organizational strategy designed to assist
facility or event administrators in providing a safe and enjoyable environment for their
guests by implementing policies and procedures
crowd management vs. crowd control - CORRECT ANSWERS-crowd management is
proactive and measures to prevent incidents from happening, crowd control is reactive
and justifies potential damage once incident happens
how should plan assist facility management - CORRECT ANSWERS-should assist
facility management in supervising crowd, not controlling it - assisting is more
achievable and safer
duty of care - CORRECT ANSWERS-facility managers owe their patrons to protect
them from unreasonable risk of harm from other individuals, does not extend to
unforeseeable acts committed by third parties so some activities do fall outside a
facilities duty of care
AED - CORRECT ANSWERS-automated external defibrillator required at all public
facilities to decrease time between cardiac arrest and access to defibrillation
code blue - CORRECT ANSWERS-when patient is in cardiopulminary arrest and need
to begin immediate resusitation efforts
20/20 rule - CORRECT ANSWERS-if your eyes get tired after a long day of looking at
the computer you can fix it by every 20 minutes look at something 20 feet away for 20
seconds
, SOPs v- vCORRECT vANSWERS-standard voperating vprocedures, vpolicies vand
vprocedures vutilized vby vfacility vemployees vto vmaintain vthe vnormal vday vto vday vfunctions
vof vthe vfacility, vutilize vappropriate vsignage, vinspections, vpreventative vmaintenance,
vpotential vcrowd vcongestion
factors vthat vinfluence vmovement vof vcrowd v- vCORRECT vANSWERS-types vof vseating,
vfacility vsize, vcrowd vsize, vtime vof vday, vclimate, vages/genders, vspecific ventertainment vor
vathletic vevent
festival vseating v- vCORRECT vANSWERS-when vfans vcan vgo vall vthe vway vup vto vfront, vvery
venjoyable vbut vcan vsometimes vbecome vtrapped vin vcrowd
compression vwave v- vCORRECT vANSWERS-crowd vbegins vto vslowly vmove vback vand
vforth vand vcan vsometimes vknock vpeople voff vtheir vfeet
stampede v- vCORRECT vANSWERS-patrons vquickly vmove vaway vfrom vsomething vof
vperceived vdanger vsuch vas vfight vof vfire
crush v- vCORRECT vANSWERS-patrons vmove vtoward vsomething vof vperceived vvalue
vsuch vas va vgoal vpost
why vis vcrowd vmanagement vnecessary? v- vCORRECT vANSWERS--one vof vthe vduties vof
vcare va vmanager vowes vtheir vpatrons vto vprotect vfrom vunreasonable vrisk
-must vkeep vdocumentation vof vcrowd vmanagement vplan vin vcase vfacility vgoes vto vcourt
foreseeability v- vCORRECT vANSWERS-ability vto vanticipate vphysical vor vfinancial
vdamages
duties vof vprudent vfacility vmanager v- vCORRECT vANSWERS-should vanticipate vrather
vthan vreact, vmust vbe vable vto vforesee vfrom vcircumstances va vdanger vto vthe vparticipant, va
vdanger vwhich vpresents van vunreasonable vrisk vof vharm vwhich vparticipant vmust vbe
vprotected
Bearman vvs. vUniversity vof vNotre vDame v- vCORRECT vANSWERS-Bearmans vwalking vin
vparking vlot vand vdrunk vfan vfell von vMrs. vBearman vand vbroke vher vleg, vBearman's vsued
vUniversity vsaying vit vhad va vduty vto vprotect vher vfrom vnegligent vacts vof v3rd vparty vand vcourt
vsided vwith vBearman's vbecause vNotre vDame vallowed valcohol vto vbe vconsumed vat
vtailgates vso vcould vforesee vsomeone vgetting vtoo vdrunk
Moening vvs. vUniversity vof vToledo v- vCORRECT vANSWERS-students vrushed vthe vfield
vafter vteam vwon vand vattempted vto vtear vdown vgoalpost vwith vother vpeople vand vpost vfell
vand vtrapped vhim vunder vcausing vlower vback vissues vand vMoening vsued vschool vsaying
vthey vshould vhave vcollapsible vgoalposts
in vhouse v- vCORRECT vANSWERS-facility vtakes vresponsibility vof vproviding vcrowd
vmanagement vservices
Management PASS CORRECT
ANSWERS 100% PASS [A+]
University of Houston - CORRECT ANSWERS-security staff members tackled and
punched kids that stormed the field, need staff that is well trained when something like
this happens
crowd management - CORRECT ANSWERS-organizational strategy designed to assist
facility or event administrators in providing a safe and enjoyable environment for their
guests by implementing policies and procedures
crowd management vs. crowd control - CORRECT ANSWERS-crowd management is
proactive and measures to prevent incidents from happening, crowd control is reactive
and justifies potential damage once incident happens
how should plan assist facility management - CORRECT ANSWERS-should assist
facility management in supervising crowd, not controlling it - assisting is more
achievable and safer
duty of care - CORRECT ANSWERS-facility managers owe their patrons to protect
them from unreasonable risk of harm from other individuals, does not extend to
unforeseeable acts committed by third parties so some activities do fall outside a
facilities duty of care
AED - CORRECT ANSWERS-automated external defibrillator required at all public
facilities to decrease time between cardiac arrest and access to defibrillation
code blue - CORRECT ANSWERS-when patient is in cardiopulminary arrest and need
to begin immediate resusitation efforts
20/20 rule - CORRECT ANSWERS-if your eyes get tired after a long day of looking at
the computer you can fix it by every 20 minutes look at something 20 feet away for 20
seconds
, SOPs v- vCORRECT vANSWERS-standard voperating vprocedures, vpolicies vand
vprocedures vutilized vby vfacility vemployees vto vmaintain vthe vnormal vday vto vday vfunctions
vof vthe vfacility, vutilize vappropriate vsignage, vinspections, vpreventative vmaintenance,
vpotential vcrowd vcongestion
factors vthat vinfluence vmovement vof vcrowd v- vCORRECT vANSWERS-types vof vseating,
vfacility vsize, vcrowd vsize, vtime vof vday, vclimate, vages/genders, vspecific ventertainment vor
vathletic vevent
festival vseating v- vCORRECT vANSWERS-when vfans vcan vgo vall vthe vway vup vto vfront, vvery
venjoyable vbut vcan vsometimes vbecome vtrapped vin vcrowd
compression vwave v- vCORRECT vANSWERS-crowd vbegins vto vslowly vmove vback vand
vforth vand vcan vsometimes vknock vpeople voff vtheir vfeet
stampede v- vCORRECT vANSWERS-patrons vquickly vmove vaway vfrom vsomething vof
vperceived vdanger vsuch vas vfight vof vfire
crush v- vCORRECT vANSWERS-patrons vmove vtoward vsomething vof vperceived vvalue
vsuch vas va vgoal vpost
why vis vcrowd vmanagement vnecessary? v- vCORRECT vANSWERS--one vof vthe vduties vof
vcare va vmanager vowes vtheir vpatrons vto vprotect vfrom vunreasonable vrisk
-must vkeep vdocumentation vof vcrowd vmanagement vplan vin vcase vfacility vgoes vto vcourt
foreseeability v- vCORRECT vANSWERS-ability vto vanticipate vphysical vor vfinancial
vdamages
duties vof vprudent vfacility vmanager v- vCORRECT vANSWERS-should vanticipate vrather
vthan vreact, vmust vbe vable vto vforesee vfrom vcircumstances va vdanger vto vthe vparticipant, va
vdanger vwhich vpresents van vunreasonable vrisk vof vharm vwhich vparticipant vmust vbe
vprotected
Bearman vvs. vUniversity vof vNotre vDame v- vCORRECT vANSWERS-Bearmans vwalking vin
vparking vlot vand vdrunk vfan vfell von vMrs. vBearman vand vbroke vher vleg, vBearman's vsued
vUniversity vsaying vit vhad va vduty vto vprotect vher vfrom vnegligent vacts vof v3rd vparty vand vcourt
vsided vwith vBearman's vbecause vNotre vDame vallowed valcohol vto vbe vconsumed vat
vtailgates vso vcould vforesee vsomeone vgetting vtoo vdrunk
Moening vvs. vUniversity vof vToledo v- vCORRECT vANSWERS-students vrushed vthe vfield
vafter vteam vwon vand vattempted vto vtear vdown vgoalpost vwith vother vpeople vand vpost vfell
vand vtrapped vhim vunder vcausing vlower vback vissues vand vMoening vsued vschool vsaying
vthey vshould vhave vcollapsible vgoalposts
in vhouse v- vCORRECT vANSWERS-facility vtakes vresponsibility vof vproviding vcrowd
vmanagement vservices
