| NEWEST ACTUAL ACCURATE EXAM QUE
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STIONS AND DETAILED VERIFIED ANSWER m m m m
S GRADED A+ | 100% VERIFIED | 2024 UPD
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ATE!!!
The support group at Universal Containers wants agents to capture diff
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erent information for product support and inquiry cases. In addition, th
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e lifecycle for product support cases should have more steps than the li
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fecycle for inquiry cases. What feature should an administrator use to
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meet these requirements? (Choose 3)
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☐ Record types m
☐ Field-level security m
☐ Page layouts
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☐ Permission sets m
☐ Support processes m
,✓Record types
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✓Page layouts
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⬛Support processes
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What relationship can be selected in a custom report type where Acco
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unts is the primary object and Contacts is the related object?
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☐ Each contact must have a related account
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☐ Each account may or may not have related contacts
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☐ Each account must not have related contacts
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☐ Each contact may or may not have a related account
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✓Each account may or may not have related contacts
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When can a validation rule be used to prevent invalid data?(Choose 3)
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,☐ When records are imported
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☐ When records are updated by a workflow rule
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☐ When records are edited by a user
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☐ When records are deleted by a user
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☐ When records are submitted using web-to-lead
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⬛ When records are imported
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✓When records are edited by a user
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✓ When records are submitted using web-to-lead
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Which statement about the relationship between opportunities and pr
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oducts is true? (Choose 3)
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☐ Deleting a product from an opportunity deletes all quotes related t
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o the opportunity
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☐ The opportunity amount is the sum of the related products
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, ☐ The opportunity amount cannot be edited when products are relate
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d to the opportunity
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☐ All products added to an opportunity must come come from a singl
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e Price Book
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☐ Default schedules are not automatically created when a product i
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s added to an opportunity
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✓The opportunity amount is the sum of the related products
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✓ The opportunity amount cannot be edited when products are rela
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ted to the opportunity
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✓All products added to an opportunity must come come from a single
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Price Book
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What does a page layout allow an administrator to control?
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☐ The business process and related picklist values displayed
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☐ The fields users see on detail and edit pages
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