bbbbb
WGU C954 IT Management Questions And Verified Answers
b b b b b b b
a
1. Which data set consumes disk space equal to the change in the data since it wa
b b b b b b b b b b b b b b b
s last captured?
b b
A. Static
B. Snapshot
C. Dynamic
D. Big: B b
2. A business wants to allow its employees to communicate online with each oth
b b b b b b b b b b b b
er in real time.
b b b
What should the business use to achieve this?
b b b b b b b
A. Word processor b
B. Instant messaging b
C. Spreadsheet
D. Email: B b
3. An organization wants to calculate its sales by region.
b b b b b b b b
Which type of software will serve this need?
b b b b b b b
1b/b101
,A. Personnel management b
B. Inventory management b
C. Customer relationship management (CRM)
b b b
D. Human resources management (HRM): C
b b b b
4. Which component functions as a computer's working memory?
b b b b b b b
A. Central processing unit (CPU)
b b b
B. Read-only memory (ROM) b b
C. Random access memory (RAM)
b b b
D. Solid state drive (SSD): C
b b b b
5. What is a secondary storage medium?
b b b b b
A. Read-only memory b
B. Cache
C. Magnetic tape b
D. Random access memory: C
b b b
6. Which type of network should a company use if they want to connect a gro
b b b b b b b b b b b b b b
up of computers in an office building?
b b b b b b
2b/b101
,A. LAN
B. WAN
C. PAN
D. MAN: A b
7. Which network topology uses a central hub to which all devices on the net
b b b b b b b b b b b b b
work are connected?
b b
A. Wireless
B. Bus
C. Star
D. Hybrid: C b
8. Which multiuser operating system originated at AT&T's Bell Laboratories?
b b b b b b b b
A. OS X b
B. Android
C. Unix
D. Linux: C b
9. Which lifecycle stage of ITIL focuses on ensuring that a business's objec-
b b b b b b b b b b b
b tives align with those of the IT provider?
b b b b b b b
A. Service strategy (SS)
b b
B. Service transition (ST)
b b
C. Service design (SD)
b b
D. Service operation (SO): A
b b b
10. Why was ITIL developed?
b b b
3b/b101
, A. As an assessment tool to be used globally in the IT industry
b b b b b b b b b b b
B. As a consulting organization to support the IT industry globally
b b b b b b b b b
C. As a global oversight committee for the IT industry
b b b b b b b b
D. As a guide to be used globally in the IT industry: D
b b b b b b b b b b b
11. Which two subcategories are found within the service strategy stages? Cho
b b b b b b b b b b
ose 2 answers.
b b
A. Demand management b
B. Knowledge management b
C. Access management b
D. Problem management b
E. Financial management: AE b b
4b/b101
WGU C954 IT Management Questions And Verified Answers
b b b b b b b
a
1. Which data set consumes disk space equal to the change in the data since it wa
b b b b b b b b b b b b b b b
s last captured?
b b
A. Static
B. Snapshot
C. Dynamic
D. Big: B b
2. A business wants to allow its employees to communicate online with each oth
b b b b b b b b b b b b
er in real time.
b b b
What should the business use to achieve this?
b b b b b b b
A. Word processor b
B. Instant messaging b
C. Spreadsheet
D. Email: B b
3. An organization wants to calculate its sales by region.
b b b b b b b b
Which type of software will serve this need?
b b b b b b b
1b/b101
,A. Personnel management b
B. Inventory management b
C. Customer relationship management (CRM)
b b b
D. Human resources management (HRM): C
b b b b
4. Which component functions as a computer's working memory?
b b b b b b b
A. Central processing unit (CPU)
b b b
B. Read-only memory (ROM) b b
C. Random access memory (RAM)
b b b
D. Solid state drive (SSD): C
b b b b
5. What is a secondary storage medium?
b b b b b
A. Read-only memory b
B. Cache
C. Magnetic tape b
D. Random access memory: C
b b b
6. Which type of network should a company use if they want to connect a gro
b b b b b b b b b b b b b b
up of computers in an office building?
b b b b b b
2b/b101
,A. LAN
B. WAN
C. PAN
D. MAN: A b
7. Which network topology uses a central hub to which all devices on the net
b b b b b b b b b b b b b
work are connected?
b b
A. Wireless
B. Bus
C. Star
D. Hybrid: C b
8. Which multiuser operating system originated at AT&T's Bell Laboratories?
b b b b b b b b
A. OS X b
B. Android
C. Unix
D. Linux: C b
9. Which lifecycle stage of ITIL focuses on ensuring that a business's objec-
b b b b b b b b b b b
b tives align with those of the IT provider?
b b b b b b b
A. Service strategy (SS)
b b
B. Service transition (ST)
b b
C. Service design (SD)
b b
D. Service operation (SO): A
b b b
10. Why was ITIL developed?
b b b
3b/b101
, A. As an assessment tool to be used globally in the IT industry
b b b b b b b b b b b
B. As a consulting organization to support the IT industry globally
b b b b b b b b b
C. As a global oversight committee for the IT industry
b b b b b b b b
D. As a guide to be used globally in the IT industry: D
b b b b b b b b b b b
11. Which two subcategories are found within the service strategy stages? Cho
b b b b b b b b b b
ose 2 answers.
b b
A. Demand management b
B. Knowledge management b
C. Access management b
D. Problem management b
E. Financial management: AE b b
4b/b101
