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FINAL EXAM WITH ALL A
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NSWERS 100%CORREC
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T 2022/2023 A+
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,WGU C215 Study Guide – n n n n
FINAL EXAM WITH ALL ANS
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WERS 100%CORRECT 2022/ n n n
2023 A+ n
TotalnQualityn Managementn(TQM)nPhilosophy CorrectnAns - 1.
customer focus n
2. continuousn improvement
3. employee
empowerment 4. use n n n
of quality tools
n n
5. productndesign
6. processnmanagement
7. managingn suppliern quality
Process Capability Index (Cpk)
n n n Correct Ans - n n
n
Basic function of Six Sigma. Me
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asures the process potential and performance of processes.
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The higher the range of Cpk, the improved is theability of the
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process to complete its necessities.
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Six Sigman Correct Ans - n n A disciplined, data-
n n
driven approach and methodology for eliminating defects (dr
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iving toward six standard deviations between the mean and t
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he nearest specification limit) in any process -
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n from manufacturing to transactional and from product to ser
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, vice.
WGU C215 Study Guide –
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FINAL EXAM WITH ALL ANSWERS
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100%CORRECT 2022/2023 A+
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, Design Capacity n Correct Ans - n n
The theoretical maximum output of a syste
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m in a given period under ideal conditions.
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Location Analysis Correct Ans -
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proximity to customers, n n n
transportation, source of labor, community attitude, proxi
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mity to suppliers, and many other factors.
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The technique for determining location decisions.
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Line Processes Correct Ans -
n n n
A type of process used toproduce a large
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volume of a standardized product.
n n n n
■ Limited customization and high volume
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Batch Processes Correct Ans -
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n A type of process used to produce a small number of products in
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groups or batches basedon customer orders or specifications.
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■ High customization moderate volume
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Project Processes Correct Ans -
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A type of process used to
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make a one-at-a-time product exactly to customer
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