m m m m
FINAL EXAM WITH ALL
m m m m m
ANSWERS 100%CORRE
m m
CT 2022/2023 A+
m m
,WGU C215 Study Guide – m m m m
FINAL EXAM WITH ALL ANS
m m m m m
WERS 100% CORRECT 2022/ m m m
2023 A+ m
TotalmQualitym Managem ent m(TQM) mPhilosophy CorrectmAns - 1.
customer focus m
2. continuousm improvement
3. employee
empowerment 4. use m m m
of quality tools
m m
5. product mdesign
6. processmmanagement
7. managing m supplierm quality
Process Capability Index (Cpk)
m m m Correct Ans - m m
m
Basic function of Six Sigma. M
m m m m m
easures the process potential and performance of processe
m m m m m m m
s. The higher the range of Cpk, the improved is the ability o
m m m m m m m m m m m m
f the process to complete its necessities.
m m m m m m
Six Sigma m Correct Ans - m m A disciplined, data-
m m
driven approach and methodology for eliminating defects (
m m m m m m m
driving toward six standard deviations between the mean a
m m m m m m m m
nd the nearest specification limit) in any process -
m m m m m m m m
from manufacturing to transactional and from product to s
m m m m m m m m m
, ervice.
WGU C215 Study Guide –
m m m m
FINAL EXAM WITH ALL ANSWER
m m m m m
S 100%CORRECT 2022/2023 A+
m m m m
, Design Capacity m Correct Ans - m m
The theoretical maximum output of a syst
m m m m m m
em in a given period under ideal conditions.
m m m m m m m
Location Analysis Correct Ans - m mm m m
proximity to customers, m m
transportation, source of labor, community attitude, prox
m m m m m m m
imity to suppliers, and many other factors.
m m m m m m
The technique for determining location decisions.
m m m m m
Line Processes m Correct Ans - m m
A type of process used to produce a larg
m m m m m m m m
e volume of a standardized product.
m m m m m
■ Limited customization and high volume
m m m m
Batch Processes Correct Ans -
m m m m
A type of process used to produce a small number of products
m m m m m m m m m m m m m
in groups or batches basedon customer orders or specifications
m m m m m m m m m
.
■ High customization moderate volume
m m m
Project Processes Correct Ans -
m m m m
A type of process used to
m m m m m m
make a one-at-a-time product exactly to customer
m m m m m m