©FYNDLAY 2025 ALL RIGHTS RESERVED 11:49 AM A+
Zaxbys Manager Test Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
If the hold time of food product is exceeded, what should you do with the food? -
Answer✔Track it as waste and discard it.
What info is needed when taking a call in order(non-catering)? - Answer✔Name and phone
number
What are the most important ant aspects of counting inventory? - Answer✔Accuracy and
Consistency
How many times per day should oil be filtered? - Answer✔2
What are the possible costs to a store due to a food borne illness outbreak? - Answer✔Law suit
and legal fees, decreased revenue, finished sales and loyalty from guests
What are the benefits of a pre shift meeting? - Answer✔Communicate goals, change behaviors,
improvement
A team member shows up complains of diarrhea and vomiting, what should you do? -
Answer✔Send them home
Which of the following actions are considered best practices to prevent bottlenecks? -
Answer✔Aces in their places, be available, know and enforce polices and procedures
1|Page
, ©FYNDLAY 2025 ALL RIGHTS RESERVED 11:49 AM A+
While checking your food delivery, you notice the temp of the chicken is not to standards, what
should you immediately do? - Answer✔Tell the distributor
A team member shows up to work in a black zaxbys shirt, and a pair of blue jeans. The manager
allows them to work in a non guess facing back of house position, was this correct? -
Answer✔No
Teams members cannot deal with food when the exhibit: - Answer✔Fever and/or sore throat
You have 2 truck orders per week and are responsible for placing the current weeks truck
orders. How do you know how much product to order? - Answer✔Use the par level information
A guest arrives and informes you that they are there to pick up an online order. You notice the
order has not been placed in the pass-through window, and you don't see the ticket on the KDS
monitor. Which other action could you do to trace to guess order? - Answer✔Press 00 on the
micros POS to check the information on the online utilities screen
When should you not accept a gift card? Choose all that apply - Answer✔When a guest has a
photocopy of a card, when the guest has a picture of the back of the card, when a guest just has
the digits on the back of card memorized and recites them
What should always be turned on before the equipment located beneath it? - Answer✔Hood
vents
What is the speed of service standard for dine in and takeout orders? - Answer✔Four minutes
per order
A guest calls the store to complain about items missing from their drive-through order during
your phone conversation you should do which of the following? - Answer✔Empathize with the
guest and offer a genuine apology
2|Page
Zaxbys Manager Test Exam Questions And
Answers |Latest 2025 | Guaranteed Pass
If the hold time of food product is exceeded, what should you do with the food? -
Answer✔Track it as waste and discard it.
What info is needed when taking a call in order(non-catering)? - Answer✔Name and phone
number
What are the most important ant aspects of counting inventory? - Answer✔Accuracy and
Consistency
How many times per day should oil be filtered? - Answer✔2
What are the possible costs to a store due to a food borne illness outbreak? - Answer✔Law suit
and legal fees, decreased revenue, finished sales and loyalty from guests
What are the benefits of a pre shift meeting? - Answer✔Communicate goals, change behaviors,
improvement
A team member shows up complains of diarrhea and vomiting, what should you do? -
Answer✔Send them home
Which of the following actions are considered best practices to prevent bottlenecks? -
Answer✔Aces in their places, be available, know and enforce polices and procedures
1|Page
, ©FYNDLAY 2025 ALL RIGHTS RESERVED 11:49 AM A+
While checking your food delivery, you notice the temp of the chicken is not to standards, what
should you immediately do? - Answer✔Tell the distributor
A team member shows up to work in a black zaxbys shirt, and a pair of blue jeans. The manager
allows them to work in a non guess facing back of house position, was this correct? -
Answer✔No
Teams members cannot deal with food when the exhibit: - Answer✔Fever and/or sore throat
You have 2 truck orders per week and are responsible for placing the current weeks truck
orders. How do you know how much product to order? - Answer✔Use the par level information
A guest arrives and informes you that they are there to pick up an online order. You notice the
order has not been placed in the pass-through window, and you don't see the ticket on the KDS
monitor. Which other action could you do to trace to guess order? - Answer✔Press 00 on the
micros POS to check the information on the online utilities screen
When should you not accept a gift card? Choose all that apply - Answer✔When a guest has a
photocopy of a card, when the guest has a picture of the back of the card, when a guest just has
the digits on the back of card memorized and recites them
What should always be turned on before the equipment located beneath it? - Answer✔Hood
vents
What is the speed of service standard for dine in and takeout orders? - Answer✔Four minutes
per order
A guest calls the store to complain about items missing from their drive-through order during
your phone conversation you should do which of the following? - Answer✔Empathize with the
guest and offer a genuine apology
2|Page
