AM
HEALTH AND SOCIAL CARE- UNIT 2 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED LATEST UPDATE
Terms in this set (66)
-staff shouldn't chat in corridors about care home residents, or leave person files
value of care in health and social care
laying around.
services (MAINTAINING
-documents should be filed away safely.
CONFIDENTIALITY)
-information = only shared on a need to know basis.
-care workers should always use non-discriminatory language and not be
patronizing.
value of care in health and social care
-should challenge discrimination
services (PROMOTING EQUALITY AND
-care should meet individuals specific needs.
DIVERSITY)
-a trip out for residents in a care home should meet needs such as providing wheel
chair access and a hearing loop system.
-care environments could provide access to a prayer room or transport to church
value of care in health and social
e.t.c.
care services (PROMOTING
-right of pregnant women = home birth or hospital choice.
INDIVIDUALS RIGHTS AND BELIEFS)
-providing menu that caters for individuals dietary and religious needs.
-should be a 2 way relationship between parents/guardians and the care setting.
the values of care in child care services -they should listen to each other and value one another's view to receive the best
(WORKING IN PARTNERSHIP WITH outcome for the child.
PARENTS/GUARDIANS) -E.g. *welcome parents by having open days or having daily diaries kept by nursery
staff to keep parents/guardians informed of progress.
-should use child-centered approach and make sure children are healthy and staying
values of care in child care services
safe e.t.c.
(MAKING THE WELFARE OF THE CHILD
-child shouldn't ever be humiliated by being publicly told off or make fun of.
PARAMOUNT)
-child must never be verbally abused or assaulted.
the values of care in a child care service -safeguarding procedure should be in place and all staff DBS checked.
(KEEPING CHILDREN SAFE AND -staff = wear lanyards for identification.
MAINTAINING A HEALTHY -health and safety procedures and legislation should be followed,4-should always
ENVIRONMENT) be an appropriate staff to child ratio.
the values of care in child care services -E.g. school nurse, a health visitor or a social worker.
(WORKING WITH OTHER -information should be shared openly by sensitively.
PROFESSIONALS)
-information should be shared on a need to know basis only.
the values of care in child are services -children's personal info should be kept secure
(MAINTAINING CONFIDENTIALITY) -staff must not have conversations about the children where it can be over heard.
This behavior must be challenged.
-staff should be good role models by using non-discriminatory language- no racist
the values of care in child care
or sexist comments.
services (ANTI-DISCRIMINATORY
-discriminatory comments or behavior should be challenged.
PRACTICE)
-meeting children's cultural, religious, mobility, dietary or communication needs.
-staff = aware of and follow the equal opportunities policy.
the values of care in child care services -activities should be accessible to all with adapted resources if required, or one to
(ENSURING EQUALITY OF OPPORTUNITY) one support.
-all areas should be accessible to all
-all children treated equally.
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-displays, toys, resources such as books & DVD's, and food should reflect different
beliefs and needs.
the values of care in child care services
-celebrate a range of festivals
(VALUING DIVERSITY)
-welcome signs in different languages.
-meeting individual communication or mobility needs shows children are valued.
the values of care in child care services -activities should be stimulating and interesting for the children and suited to their
(ENCOURAGING CHILDREN'S LEARNING developmental process.
AND DEVELOPMENT)
what is equality ensuring people are treated fairly and equally.
1) SEAP= provides help resolving issues/ concerns about health and well
being or health and social care services.
2) Mencap= in partnership with people with learning disabilities and supports
people to live life as they chose.
advocacy service organisations 3) Empower me= supports people who are mental health service users and
people with learning disabilities to have a voice.
4) British Institute of Learning Disabilities= campaigns with people with learning
disabilities to be valued equally, to participate fully and be treated with dignity and
respect.
what does advocacy mean? helping/supporting an individual to speak up and express their views.
- choice
- confidentiality
- protection from harm and abuse
rights which everyone is entitled to
- equal and fair treatment
- consultation
- right to life
-stereotyping
-bullying
-infringement of rights
-abuse
discriminatory practises
-convert abuse of power
-labeling
-over use of power
-prejudice
-considering that a race, culture or type of person to be less value than ones own.
-2 types of discrimination:
discrimination *direct = discriminating somebody noticeably e.g. calling someone names
*indirect = not obvious discrimination e.g. only printing information out in one
language that might exclude people from accessing it.
it means difference and treating everyone the same
diversity
e.g. race, gender, age, ethnicity e.t.c.
action of marking an individual or oneself feel confident, stronger or powerful by
empowerment
giving them control over their life.
people given the same rights/opportunities and treated fairly regardless of their
equality
culture/appearance.
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