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HEALTH AND SOCIAL CARE - RO32 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED GRADED A++

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HEALTH AND SOCIAL CARE - RO32 EXAM QUESTIONS AND ANSWERS WITH COMPLETE SOLUTIONS VERIFIED GRADED A++ Terms in this set (30) What is healthcare and social care? HEALTHCARE is the care related to the treatment, control and prevention of a person with a disease/ illness/ disability, caring for their needs. SOCIAL CARE is providing physical, emotional and social assistance within the daily activities of living THERE ARE 2 TYPES OF CARE SETTINGS What are service users, providers and practitioners? USERS: anyone who is a patient and uses health and social care services PROVIDERS: an individual/ organisation whom provide services to a party PRACTITIONERS: a person engaged in art, discipline or profession, especially medicine (the highly skilled people who work within services such as doctors) What is person centred care? - care which supports and based off the needs of the individual Name examples of healthcare and social care settings: HEALTHCARE; - GP surgery - Hospital - opticians - pharmacy - nursing home SOCIAL CARE: - residential/ retirement home - food bank - support group - homeless shelter What are the 5 different rights of social users? 1) CHOICE 2) CONFIDENTIALITY 3) CONSULTATION 4) EQUAL AND FAIR TREATMENT 5) PROTECTION FROM HARM AND ABUSE What does it mean by right to choice and some examples? RIGHT TO CHOICE = the right to choose is when the service users can receive help, services and treatment which suit their religious beliefs and own morals - they are in control of what help they receive. examples: In a hospital, this can be seen when a patient may be against pork (for religious reasons) and therefore chooses not to take any medicine that may contain it. The doctor must obey and not give them medicine with pork - since that was the patients choice. In a residential home, service users are given the choice of what activities they do and how they want them to be carried out as well as choice regarding the service provider (specific gender e.g.) - e.g. they may want specific meals for provider to cook that match their dietary needs. What does it mean by right to confidentiality and some examples? Confidentiality: the right to keep intimate or personal information private, meaning the service provider in unable to share this information. (This is often useful as info told may change the treatment received as well as help people confess embarrassing symptoms). In a hospital, doctors and nurses are required to keep names, diseases, and conditions private, therefore the service user is able to trust them without fear of any symptoms or experiences they have being shared. All this info would be filed properly. (Example: if a person found it difficult to walk up the stairs without getting tired). In a residential home, service users have the right to have information about their struggles private - only to be known the by service provider(s) - e.g. if they cannot wash themselves. What does it mean by right to consultation and some examples? Consultation: a 2-way discussion between service users and providers which allows the provider to gain information, give advice and relieve any worries of the user. In a hospital, this right has to be met as patients have the rights to ask their doctor about their disease and the doctor must provide information about it, maybe even offer solutions to manage it (e.g. if someone wanted to know more about diabetes and manage it). In a residential home, a service user has the right to discuss their struggles and daily routines with the service provider to let them know what they want and need help with carrying out.

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3/28/25, 7:40 health and social care -> RO32 Flashcards |
AM
HEALTH AND SOCIAL CARE -> RO32 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED GRADED A++

Terms in this set (30)


HEALTHCARE is the care related to the treatment, control and prevention of a
person with a disease/ illness/ disability, caring for their needs.


What is healthcare and social care? SOCIAL CARE is providing physical, emotional and social assistance within the daily
activities of living


THERE ARE 2 TYPES OF CARE SETTINGS

USERS: anyone who is a patient and uses health and social care services


What are service users, providers PROVIDERS: an individual/ organisation whom provide services to a party
and practitioners?
PRACTITIONERS: a person engaged in art, discipline or profession, especially
medicine (the highly skilled people who work within services such as doctors)

What is person centred care? - care which supports and based off the needs of the individual

HEALTHCARE;
- GP surgery
- Hospital
- opticians
- pharmacy
Name examples of healthcare and social - nursing home
care settings:
SOCIAL CARE:
- residential/ retirement home
- food bank
- support group
- homeless shelter

1) CHOICE


2)CONFIDENTIALITY

What are the 5 different rights of social
3) CONSULTATION
users?

4) EQUAL AND FAIR TREATMENT


5) PROTECTION FROM HARM AND ABUSE




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, 3/28/25, 7:40 health and social care -> RO32 Flashcards |
AM
RIGHT TO CHOICE = the right to choose is when the service users can receive help,
services and treatment which suit their religious beliefs and own morals - they are in
control of what help they receive.


examples:
In a hospital, this can be seen when a patient may be against pork (for religious
reasons) and therefore chooses not to take any medicine that may contain it. The
What does it mean by right to choice and
doctor must obey and not give them medicine with pork - since that was the patients
some examples?
choice.


In a residential home, service users are given the choice of what activities they
do and how they want them to be carried out as well as choice regarding the
service provider (specific gender e.g.)
- e.g. they may want specific meals for provider to cook that match their dietary
needs.


Confidentiality: the right to keep intimate or personal information private, meaning
the service provider in unable to share this information. (This is often useful as info
told may change the treatment received as well as help people confess
embarrassing symptoms).


In a hospital, doctors and nurses are required to keep names, diseases, and
What does it mean by right to conditions private, therefore the service user is able to trust them without fear of any
confidentiality and some examples? symptoms or experiences they have being shared. All this info would be filed
properly. (Example: if a person found it difficult to walk up the stairs without
getting tired).


In a residential home, service users have the right to have information about their
struggles private - only to be known the by service provider(s) - e.g. if they cannot
wash themselves.


Consultation: a 2-way discussion between service users and providers which
allows the provider to gain information, give advice and relieve any worries of
the user.


In a hospital, this right has to be met as patients have the rights to ask their doctor
What does it mean by right to consultation
about their disease and the doctor must provide information about it, maybe
and some examples?
even offer solutions to manage it (e.g. if someone wanted to know more about
diabetes and manage it).


In a residential home, a service user has the right to discuss their struggles and
daily routines with the service provider to let them know what they want and need
help with carrying out.


EQUAL AND FAIR TREATMENT: the right to all users being treated with dignity and
respect, as well as them getting treatment that suits their disability and gives them
equal opportunity, regardless of age, race, sexuality etc.


In a hospital, this right has to be met as doctors and nurses are required to give
attention to diseases not for equal amounts of time but for how much each of them
What does it mean by right to equal and
needs it - therefore everyone receives the same opportunity. (e.g. someone who has
fair treatment and some examples?
cancer will need more attention than someone with a fever, however this is still seen
as equal and fair as their needs mean that different amounts of attention is required).


In a residential home, service users have the right to get fair treatment dependent
on their circumstances, e.g. some people who cannot wash or even walk alone
(wheelchair) may need more assistance than someone who can as this is only fair.



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