AM
PRACTICE TEST- SHRM CP EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED GRADED A++
Terms in this set (133)
Human Capital planning is a systematic process for identifying the resource pool
and its capabilities to meet organization goals and developing the strategies to
What is Human Capital Planning?
meet the requirements to fulfill those goals. A Human Management Capital plan
is forward thinking; the questions asked look at the present and into the future.
An environmental scan has to do with the gathering of information that will help to
What is an environmental scan and project company growth and development. An environmental scan helps a company
how does it pertain to strategic to review historical data to begin the process of preparing for expected or
planning? planned growth in the company.
Legislation influences the relationship between employers and employees, and the
Why do HR professionals need to human resources professional is responsible for understanding this relationship. The
understand the legal process? legislation that will affect a business often will affect the business's relationship
with its employees.
What is the first step that must be taken for When an idea for a bill originates from an individual or business outside of Congress,
an idea to be presented as a bill to the idea must first be submitted to a member of congress (or MOC). This MOC may
congress? be either a senator or representative.
What is the Foreign Corrupt Practices Act Establishes the rules for preventing bribery and penalizing occurrences of it within
of 1977? corporations that exist in several countries.
What are the steps in the strategic Environmental Scanning, Formulating strategy, Implementing strategy, Making
planning process? adjustments to strategy
a type of leadership style in which members of the group take a more participative
Democratic Leadership Style:
role in the decision-making process.
Coaching leaders are very effective in settings where performance or results need
improvement. They help others to advance their skills; they build bench strength, and
Coaching Leadership Style:
provide a lot of guidance. The coaching leadership style is most effective when
followers are more responsible, experienced, and agreeable.
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a style of leadership that focuses on supervision, organization, and performance;
Transactional Leadership Style: transactional leadership is a style of leadership in which leaders promote
compliance by followers through both rewards and punishments.
a style of leadership where a leader works with subordinates to identify needed
Transformational Leadership Style: change, creating a vision to guide the change through inspiration, and executing the
change in tandem with committed members of a group.
What standard budget responsibilities does Payroll taxes, travel expenses, repairs and maintenance, & employee benefits.
HR have?
The FLSA retains a certification of age for Until their employment is terminated.
all employees for how long?
When is a company required to pay When state minimum wage is higher than the federal minimum wage, the company is
their employee more than the federal required to pay the state minimum wage over the federal .
minimum wage?
The phrase adverse impact or unintentional discrimination refers to the selection
What is adverse impact? rate of the a protected class being less than 80% of the selection rate of the
highest
group.
Create a list of necessary KSAs that will encourage company growth, Develop a
list of employees who might be ready for promotion, Consider various hiring options
What's involved in the human resources
for any open positions, as well as positions that will be open in the near future, and
professional's analysis of staffing needs?
Review the results of past hiring decisions to increase the potential success of future
decisions.
Consists of a pre-made form designed to obtain general information. Short-form
applications are best used for positions that do not require a large number of
Short-form Application
specialized skills or for individuals within the organization, attempting to change
positions.
Is a pre-made form designed to obtain a more in-depth idea of an individual's skills
Long-form Application or knowledge. A long form application is the most commonly used general
employment application.
Requests information related to employment history, education, and overall
General Employment Application
background.
Is used by organizations needing to fill a large number of similar positions or hire
Job-Specific Employment Application
individuals for similar positions on a regular basis.
Are forms requesting answers to questions or information related to specific
Weighted Employment Application requirements necessary to perform the duties associated with the position. Each
requirement is then assigned a weight based on its importance to the position.
What are the HR professional's primary To offer any requested advice on preparing for and setting up interviews.
role in assisting a department with
conducting an effective interview?
Contrast Bias Unconsciously contrasting other candidates with the first candidate interviewed.
Occurs when the candidate responds with pointed answers that are aimed at
Cultural Noise Bias
making the interviewer happy rather than answering in a natural way.
Occurs when the interviewer considers only one quality of the candidate over his
Halo Bias other qualities, such as shyness that might detract from the candidate's true record of
achievement.
Leniency Bias Means the interviewer is lenient in regard to a candidate's potential weakness.
Negative Emphasis Bias Means the interviewer places too much weight on the candidate's weakness.
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