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CNML & NE-BC (ACTUAL 2025/2026) QUESTIONS
WITH 100% VERIFIED COMPLETE SOLUTIONS
What is Transformational Leadership? - (answers)Transformational leaders focus
on change and practice things like providing employees with a voice in order to
participate in the change.
What is a transactional leader? - (answers)Transactional leaders focus primarily
on tasks like the budget, staffing, and day-to-day operations.
What are the key factors to employee satisfaction? - (answers)* Having friends at
work
* Someone care about the employee as a person
* Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
What is Shared Governance? - (answers)a system for providing employees with
opportunities for input through an organized democratic process where each unit
is represented
When should an employee be disciplined for lateness? - (answers)Following the
organizational policy the employee should be notified of any infraction as soon as
possible after the event.
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What is the main responsibility of management? - (answers)to supervise
employees, assure patient safety, monitor the budget, and ensure that the
policies and procedures of the organization are adhered to.
What should the nurse manager's responsibility be in terms of doing direct care? -
(answers)The nurse manager's number one responsibility is to run the unit. In a
crisis situation the nurse manager should help out but it should not become a
routine.
What is the best way to implement a policy change such as a dress code. -
(answers)The best way to implement any policy change is to have the users
involved in the decision to some extent. Involving known complainers in the
design process is a good way to identify the potential opposition to a new policy
What are 5 Ways people react to change in Rogers Stages of Innovation Model? -
(answers)* Innovators (2.5%) - Risk takers who are not afraid to fail & are
implementers of the change
* Early Adopters (13.5%) - Less cautious about change and adopt early. They are
often highly opinionated and can influence others to change
* Early Majority (34%) - Adopt to change after they have some time to see the
early adopters success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence before
adopting the change
* Laggards (16%) - Stick to tried and true methods. They may never accept the
change.
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What is Positive Deviance Approach to Change? - (answers)Involves leadership
looking for change from the group, rather than leading the group. Real change
begins from the inside.
What are the stages of Rogers Diffusion of Innovation Theory? - (answers)1.
Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the organizations needs
4. Clarifying - the relationship between the organization and the innovation is
better defined
5. Routinizing - innovation becomes part of the organization's activities and no
longer labeled as an innovation
Describe Circle of Influence. - (answers)Covey (1990) suggested our lives are
covered by two circles: a larger circle of everything your could possibly be
concerned about, and a smaller inner circle of things you can influence. He
suggested that when we focus on things and people we can influence our circle of
influence gets larger. Focusing on your circle of concern can lead to frustration, as
these are things you cannot influence. Focusing on your circle of concern can also
reduce your circle of influence as you are not paying attention to things and
people you can influence.
Should the charge nurse take a regular patient assignment if the unit is short
staffed? - (answers)The charge nurse, like the manager is assigned the duty of
leading the unit. Since that is the primary role, all options for staffing should be
explored before taking an assignment. If the charge nurse takes a full patient
assignment, it means nobody is leading the unit, which could be a problem if a
crisis occurs, at which point the charge nurse would either be distracted from the
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crisis or be distracted from caring for her patient assignment. There are certain
cases where the only solution is for the charge nurse to take an assignment.
Ideally it should not be a full assignment so there is still time to lead the unit.
What is the best way to provide a new charge nurse with experience? -
(answers)The best way to provide a new charge nurse with experience is to
partner him or her with an experienced charge nurse and put them in charge.
That way the experienced charge nurse can provide them with direction and
coaching in the actual charge nurse role.
Shouldn't the most experienced staff member be the one in charge? -
(answers)Actually it is the most effective to make assignments based on
employee strength and interest (Rath,2007) You cultivate leaders by allowing the
nurse with the interest in leading to lead.
Define Leadership. - (answers)Leadership is the art and science of providing
direction, inspiration, and goals to a team by providing vision, guidance, and
holding them accountable for outcomes
Define Management. - (answers)Management and leadership are terms that are
often used interchangeably, however management is differentiated as tending to
specific tasks such as the budget, staffing, policies, procedures, and supplies. It is
often said, you lead people and manage things. See transactional leadership.
How do you learn to be a leader? - (answers)The best way is to work with a
mentor to develop a personal growth plan that uses textbooks, evidence based
leadership literature, attend leadership workshops and apply learning to action
CNML & NE-BC (ACTUAL 2025/2026) QUESTIONS
WITH 100% VERIFIED COMPLETE SOLUTIONS
What is Transformational Leadership? - (answers)Transformational leaders focus
on change and practice things like providing employees with a voice in order to
participate in the change.
What is a transactional leader? - (answers)Transactional leaders focus primarily
on tasks like the budget, staffing, and day-to-day operations.
What are the key factors to employee satisfaction? - (answers)* Having friends at
work
* Someone care about the employee as a person
* Working for an organization whose values are compatible with yours
* Being given assignments based on your strengths
What is Shared Governance? - (answers)a system for providing employees with
opportunities for input through an organized democratic process where each unit
is represented
When should an employee be disciplined for lateness? - (answers)Following the
organizational policy the employee should be notified of any infraction as soon as
possible after the event.
,2|Page
What is the main responsibility of management? - (answers)to supervise
employees, assure patient safety, monitor the budget, and ensure that the
policies and procedures of the organization are adhered to.
What should the nurse manager's responsibility be in terms of doing direct care? -
(answers)The nurse manager's number one responsibility is to run the unit. In a
crisis situation the nurse manager should help out but it should not become a
routine.
What is the best way to implement a policy change such as a dress code. -
(answers)The best way to implement any policy change is to have the users
involved in the decision to some extent. Involving known complainers in the
design process is a good way to identify the potential opposition to a new policy
What are 5 Ways people react to change in Rogers Stages of Innovation Model? -
(answers)* Innovators (2.5%) - Risk takers who are not afraid to fail & are
implementers of the change
* Early Adopters (13.5%) - Less cautious about change and adopt early. They are
often highly opinionated and can influence others to change
* Early Majority (34%) - Adopt to change after they have some time to see the
early adopters success
* Late Majority (34%) - Skeptics, they need to see a lot of evidence before
adopting the change
* Laggards (16%) - Stick to tried and true methods. They may never accept the
change.
,3|Page
What is Positive Deviance Approach to Change? - (answers)Involves leadership
looking for change from the group, rather than leading the group. Real change
begins from the inside.
What are the stages of Rogers Diffusion of Innovation Theory? - (answers)1.
Agenda-Setting a perceived need for innovation
2. Matching-fitting a problem with the innovation
3. Redefining/Restructuring - innovation is modified to fit the organizations needs
4. Clarifying - the relationship between the organization and the innovation is
better defined
5. Routinizing - innovation becomes part of the organization's activities and no
longer labeled as an innovation
Describe Circle of Influence. - (answers)Covey (1990) suggested our lives are
covered by two circles: a larger circle of everything your could possibly be
concerned about, and a smaller inner circle of things you can influence. He
suggested that when we focus on things and people we can influence our circle of
influence gets larger. Focusing on your circle of concern can lead to frustration, as
these are things you cannot influence. Focusing on your circle of concern can also
reduce your circle of influence as you are not paying attention to things and
people you can influence.
Should the charge nurse take a regular patient assignment if the unit is short
staffed? - (answers)The charge nurse, like the manager is assigned the duty of
leading the unit. Since that is the primary role, all options for staffing should be
explored before taking an assignment. If the charge nurse takes a full patient
assignment, it means nobody is leading the unit, which could be a problem if a
crisis occurs, at which point the charge nurse would either be distracted from the
, 4|Page
crisis or be distracted from caring for her patient assignment. There are certain
cases where the only solution is for the charge nurse to take an assignment.
Ideally it should not be a full assignment so there is still time to lead the unit.
What is the best way to provide a new charge nurse with experience? -
(answers)The best way to provide a new charge nurse with experience is to
partner him or her with an experienced charge nurse and put them in charge.
That way the experienced charge nurse can provide them with direction and
coaching in the actual charge nurse role.
Shouldn't the most experienced staff member be the one in charge? -
(answers)Actually it is the most effective to make assignments based on
employee strength and interest (Rath,2007) You cultivate leaders by allowing the
nurse with the interest in leading to lead.
Define Leadership. - (answers)Leadership is the art and science of providing
direction, inspiration, and goals to a team by providing vision, guidance, and
holding them accountable for outcomes
Define Management. - (answers)Management and leadership are terms that are
often used interchangeably, however management is differentiated as tending to
specific tasks such as the budget, staffing, policies, procedures, and supplies. It is
often said, you lead people and manage things. See transactional leadership.
How do you learn to be a leader? - (answers)The best way is to work with a
mentor to develop a personal growth plan that uses textbooks, evidence based
leadership literature, attend leadership workshops and apply learning to action
