NRS2311: Exam 1
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1. Xerostomia dry mouth
2. Rhinosinusitis inflammation of the sinuses and nasal passages
3. deviated septum looks like a hump or shelf in one nasal cavity
4. First Level Priori- emergent, life-threatening, and immediate, such as establishing an airway or
ty Problems supporting breathing
5. Second Level Pri- require prompt intervention to prevent further deterioration and may include a
ority Problems mental status change, acute pain, or abnormal laboratory value.
6. Third level Priori- important to the patient's health but can be attended to after more urgent health
ty Problems problems are addressed.
7. Subjective data - symptoms from the client's point of view that can't be verified or proven.
8. Objective data information that is seen, heard, felt, or smelled by an observer, signs.
9. Health promo- Involve changing people's unhealthy behaviors through a set of positive acts. The
tion and disease focus is on teaching and helping the consumer choose a healthier lifestyle.
prevention
10. Diagnostic rea- the process of analyzing health data and drawing conclusions to identify diag-
soning noses
11. Facilitation encourage the patient to say more
12. silence direct attentiveness
13. Reflection echo to help express meaning
14. Clarification ask for confirmation
15. Empathy name a feeling and allow its expression
, NRS2311: Exam 1
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16. Confrontation clarifying inconsistent information
17. Interpretation makes association to identify cause or conclusion or arrive at a conclusion
18. Explanation informing by sharing factual information
19. Summary proved a conclusion
20. Providing false saying "don't worry, I'm sure everything is fine" closes off communication, ac-
assurance or re- knowledge his/her feelings and open the door for more communication.
assurance
21. Giving Unwanted asking questions such as what your concerns for this recommendation are, you
Advice cannot choose what the patient wants - you can only help them through the
process by giving the patient time with problem solving.
22. Using Authority "your doctor knows best" this cuts off communication with the client because it's
the client's decision to make about their health.
23. Using avoidance saying "passed on" or "has gone to a better place" instead of saying they dead
language be straight forward with a patient because they can be confusing.
24. Distancing "There is a lump in the left breast" can allow the patient to protect him/herself
from the problem.
25. Using Profes- It is important to adjust your vocabulary to ensure understanding without sound-
sional Jargon ing condescending.
26. Using leading or "You don't smoke do you?" implies one answer is better than another.
biased questions
27. Talking too much listen more than you talk.
28. Interrupting
, NRS2311: Exam 1
Study online at https://quizlet.com/_gmwf7c
if cutting someone else off you can seem impatient or bored, leave a second
between last statement and the next questions to ensure the client is down with
their thoughts.
29. Using "why" asking why questions can come off rude and judgmental, the client can become
questions defensive with these questions.
30. Open ended used at the start of the interview or to introduce a new section of questions.
Questions:
31. Closed ended when you want specifics: prompt yes/no and one-word answers.
Questions:
32. Purpose of collecting subjective data to combine with objective data to form data base and
health history complete picture of patient's past and present health status.
33. Best documenta- Brief, spontaneous statement in the person's own words that describes the reason
tion for Reason for the visit. Use quotes.
For Seeking Care
34. Best documenta- description of individual body systems in order to discover any symptoms not
tion for Review of directly related to the main problem.
Systems
35. Best documenta- Note allergen and reaction. For drug allergies, list only true allergic reactions, not
tion for Allergies unpleasant side effects.
36. Components of physical appearance, body structure, mobility, behavior
general survey
37. When to perform beginning at the moment contact is made with the client.
a general survey
38.
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1. Xerostomia dry mouth
2. Rhinosinusitis inflammation of the sinuses and nasal passages
3. deviated septum looks like a hump or shelf in one nasal cavity
4. First Level Priori- emergent, life-threatening, and immediate, such as establishing an airway or
ty Problems supporting breathing
5. Second Level Pri- require prompt intervention to prevent further deterioration and may include a
ority Problems mental status change, acute pain, or abnormal laboratory value.
6. Third level Priori- important to the patient's health but can be attended to after more urgent health
ty Problems problems are addressed.
7. Subjective data - symptoms from the client's point of view that can't be verified or proven.
8. Objective data information that is seen, heard, felt, or smelled by an observer, signs.
9. Health promo- Involve changing people's unhealthy behaviors through a set of positive acts. The
tion and disease focus is on teaching and helping the consumer choose a healthier lifestyle.
prevention
10. Diagnostic rea- the process of analyzing health data and drawing conclusions to identify diag-
soning noses
11. Facilitation encourage the patient to say more
12. silence direct attentiveness
13. Reflection echo to help express meaning
14. Clarification ask for confirmation
15. Empathy name a feeling and allow its expression
, NRS2311: Exam 1
Study online at https://quizlet.com/_gmwf7c
16. Confrontation clarifying inconsistent information
17. Interpretation makes association to identify cause or conclusion or arrive at a conclusion
18. Explanation informing by sharing factual information
19. Summary proved a conclusion
20. Providing false saying "don't worry, I'm sure everything is fine" closes off communication, ac-
assurance or re- knowledge his/her feelings and open the door for more communication.
assurance
21. Giving Unwanted asking questions such as what your concerns for this recommendation are, you
Advice cannot choose what the patient wants - you can only help them through the
process by giving the patient time with problem solving.
22. Using Authority "your doctor knows best" this cuts off communication with the client because it's
the client's decision to make about their health.
23. Using avoidance saying "passed on" or "has gone to a better place" instead of saying they dead
language be straight forward with a patient because they can be confusing.
24. Distancing "There is a lump in the left breast" can allow the patient to protect him/herself
from the problem.
25. Using Profes- It is important to adjust your vocabulary to ensure understanding without sound-
sional Jargon ing condescending.
26. Using leading or "You don't smoke do you?" implies one answer is better than another.
biased questions
27. Talking too much listen more than you talk.
28. Interrupting
, NRS2311: Exam 1
Study online at https://quizlet.com/_gmwf7c
if cutting someone else off you can seem impatient or bored, leave a second
between last statement and the next questions to ensure the client is down with
their thoughts.
29. Using "why" asking why questions can come off rude and judgmental, the client can become
questions defensive with these questions.
30. Open ended used at the start of the interview or to introduce a new section of questions.
Questions:
31. Closed ended when you want specifics: prompt yes/no and one-word answers.
Questions:
32. Purpose of collecting subjective data to combine with objective data to form data base and
health history complete picture of patient's past and present health status.
33. Best documenta- Brief, spontaneous statement in the person's own words that describes the reason
tion for Reason for the visit. Use quotes.
For Seeking Care
34. Best documenta- description of individual body systems in order to discover any symptoms not
tion for Review of directly related to the main problem.
Systems
35. Best documenta- Note allergen and reaction. For drug allergies, list only true allergic reactions, not
tion for Allergies unpleasant side effects.
36. Components of physical appearance, body structure, mobility, behavior
general survey
37. When to perform beginning at the moment contact is made with the client.
a general survey
38.
