ORGANIZATIONS
ANSWER ALL QUESTIONS IN THIS SECTION
QUESTION 1
Describe various root cause analysis tools that assist in problem solving efforts. -
ANSWERS-Brainstorming is an informal approach to problem-solving that
encourages your team to come up with as many ideas as possible.
QUESTION 2
5 Whys method, you should be able to see how one process affects another,
identify relationships between different causes, and get to the root cause(s) of
problems.
Pareto Analysis is a method based on the Pareto Principle (also known as the 80/20
Rule) - the idea that 80 percent of problems may be the result of as little as 20
percent of causes.
Affinity Diagrams provide a flexible method for brainstorming and organizing
ideas/information. It can be used to organize many different potential causes or
issues together.
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, LDR-303S IMPROVING 2025
ORGANIZATIONS
Cause-and-Effect diagram, also known as a Fishbone or Ishikawa Diagram, is a
visual tool that logically categorizes potential causes for a specific problem. It
visually displays causes and provides details to see causal relationships.
Control Chart is a statistical process control method that involves collecting and
analyzing data about a process, checking for unexpected variations, and correcting
any issues identified.
QUESTION 3
Explain how root cause analysis tools can assist in problem solving efforts in home
organizations. - ANSWERS-Whether you are addressing problems at work or in
your personal life, finding solutions to the root cause is imperative to ensure they
are solved and stay solved. Reoccurring problems can waste time, money, and
resources.
QUESTION 4
Describe the tools used to develop countermeasures - ANSWERS-Analysis of
Alternatives identifies strengths and weaknesses of all countermeasures so they can
be compared for selection. Countermeasures that do not pass the analysis of
alternatives test should be dropped from immediate consideration.
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