Facilities Management: Exam1//newest
edition 2025 with detailed question and
all correct answers
Key elements of Job Descriptions - CORRECT ANSWER Qualifications
Wages and Salary
Performance Expectations
Management Support Structure/Supervision
Career Advancement w/in Organization
Personal Appearance Standards
Physical Requirements
Goal of Interview Questions - CORRECT ANSWER Gain info that can be compared
with the criteria listen in the job description
Want Behavioral Interviewing
Critical Element of Effective Club Management - CORRECT ANSWER Ability to
influence the behavior of others
Servant-Leadership Model - CORRECT ANSWER If you're the leader, you serve the
people underneath you
Basics of Managing - CORRECT ANSWER Play to your strengths
Focus on Goals
Effective communication
Open-Book Philosophy
Servant Leadership Model
Measuring Job Performance - CORRECT ANSWER Goal-setting
Provide Performance Feedback
Offering Recognition is invaluable
Employee Termination - CORRECT ANSWER Check with HR or legal department to
make sure termination is legal
Documentation of prior feedback is important
Always review your managerial role
Four Areas of Maintenance Management - CORRECT ANSWER Safety (preventive
maintenance preferred)
Quality
Cleanliness
Amenities
, Four-stage management process - CORRECT ANSWER Needs assessment
Facility management planning (set goals)
Facility management implementation
Facility management evaluation
General maintenance - CORRECT ANSWER Also called infrequent housekeeping
Improves and preserves the facility
Preventative maintenance - CORRECT ANSWER Tasks established by manufacturer's
recommendations and should be followed to maintain the life of the equipment
Factors that influence hiring in-house employees and contracting for services -
CORRECT ANSWER Frequency of need
Inadequate in-house personnel
Workload and staff balancing
Other cost considerations
Functions that facilitate (enhance) maintenance work - CORRECT ANSWER Work
identification
Scheduling
Purchasing, supplies and inventory control
Cost controls
Equipment and mechanical histories
Work tracking and monitoring
Bench-marking - CORRECT ANSWER process of measuring services, supplies, and
practices against competitors
Assists managers and maintenance personnel in justifying and evaluating overall
performance
Categories for preventive maintenance action according to how it reduces or avoids
costs to facility operation - CORRECT ANSWER Maintain operations
Lengthen service life
Identify worn-out equipment
Prevent loss
Ensure personal safety
Protect facility
Comply with government standards
Considerations for selecting health and fitness equipment - CORRECT ANSWER
Function
Cost
Space (4 square meters between equipment)
Durability
Safety
Versatility
edition 2025 with detailed question and
all correct answers
Key elements of Job Descriptions - CORRECT ANSWER Qualifications
Wages and Salary
Performance Expectations
Management Support Structure/Supervision
Career Advancement w/in Organization
Personal Appearance Standards
Physical Requirements
Goal of Interview Questions - CORRECT ANSWER Gain info that can be compared
with the criteria listen in the job description
Want Behavioral Interviewing
Critical Element of Effective Club Management - CORRECT ANSWER Ability to
influence the behavior of others
Servant-Leadership Model - CORRECT ANSWER If you're the leader, you serve the
people underneath you
Basics of Managing - CORRECT ANSWER Play to your strengths
Focus on Goals
Effective communication
Open-Book Philosophy
Servant Leadership Model
Measuring Job Performance - CORRECT ANSWER Goal-setting
Provide Performance Feedback
Offering Recognition is invaluable
Employee Termination - CORRECT ANSWER Check with HR or legal department to
make sure termination is legal
Documentation of prior feedback is important
Always review your managerial role
Four Areas of Maintenance Management - CORRECT ANSWER Safety (preventive
maintenance preferred)
Quality
Cleanliness
Amenities
, Four-stage management process - CORRECT ANSWER Needs assessment
Facility management planning (set goals)
Facility management implementation
Facility management evaluation
General maintenance - CORRECT ANSWER Also called infrequent housekeeping
Improves and preserves the facility
Preventative maintenance - CORRECT ANSWER Tasks established by manufacturer's
recommendations and should be followed to maintain the life of the equipment
Factors that influence hiring in-house employees and contracting for services -
CORRECT ANSWER Frequency of need
Inadequate in-house personnel
Workload and staff balancing
Other cost considerations
Functions that facilitate (enhance) maintenance work - CORRECT ANSWER Work
identification
Scheduling
Purchasing, supplies and inventory control
Cost controls
Equipment and mechanical histories
Work tracking and monitoring
Bench-marking - CORRECT ANSWER process of measuring services, supplies, and
practices against competitors
Assists managers and maintenance personnel in justifying and evaluating overall
performance
Categories for preventive maintenance action according to how it reduces or avoids
costs to facility operation - CORRECT ANSWER Maintain operations
Lengthen service life
Identify worn-out equipment
Prevent loss
Ensure personal safety
Protect facility
Comply with government standards
Considerations for selecting health and fitness equipment - CORRECT ANSWER
Function
Cost
Space (4 square meters between equipment)
Durability
Safety
Versatility
