WGU C802 Task 2 |Latest Update with Complete Solution

1


WGU C802 Task 2 |Latest Update with Complete
Solution




Foundations in Healthcare Information Management Task #2:

Needs Assessment & EHR Vendor Selection

Western Governors University

Tosha Henrich - 012234919

March 17, 2025



A1.. . Areas..Needing..Assessment


An..area..that..needs..assessment..in..the..organization’s..HIM..work

flow..is..how..they..manage..their..release..of..information..(ROI)..re

quests...Due..to..them..still..using..paper..records,..their..HIM..staff..

has..problems..keeping..up..with..the..records..and..providing..respo

nses..to..ROI’s...They..keep..their..records..centralized..downtown..

at..the..financial..services..office,..and..a..courier..service..constant

ly..transports..the..charts...This..makes..it..hard..for..the..ROI..staff..

to..fulfill..requests..because..they..must..track..down..the..chart..th

ey..need..between..the..financial..services..office..and..the..various.

. facility..locations...Records,..such..as..those..of..the..coding..depar

tment,..often..end..up..in..the..wrong..place..before..chart..analysis.

,2

. is..completed.

Another..problem..is..that..the..records..will..be..sent..to..the..wron

g..facility..if..the..routing..slip..is..filled..out..incorrectly...This..is..ca

using..frustration..because..it..slows..down..the..workflow..and..acc

essibility..to..patient..charts..and..limits..the..delivery..of..quality..p

atient..care...Adopting..an..EHR..system..would..benefit..everyone..

as..the..patient..information..would..be..updated..in..real-

time..and..functional..to..all..who..needed..it..without..wasting..tim

e..waiting..for..retrieval.

A2.. . Staff..Concern


One..concern..the..current..staff..may..have..with..adopting..an..E

HR..system..is..the..uncomfortable..change..of..leaving..behind..pa

per..charts...It..can..be..challenging..for..employees..to..go..throug

h..significant..change,..regardless..of..the..change...The..records..

are..a..majority..of..the..HIM..staff’s..day,..so..this..will..be..a..signi

ficant..integration..for..them...Dr...Morgan..says..they..prefer..pap

er..because..it..is..familiar,..but..they..are..willing..to..listen..for..a.

. clear..understanding..of..how..this..investment..will..benefit..the..

healthcare..system.



A3...Functional..Needs..of..Staff..Members


There..are..many..EHR..functional..needs..that..the..HIM..staff..me

mbers..could..use..to..make..their..daily..workflows..easier...One..of

, 3

.. them..being..clinical..decision..support...This..assists..providers..w

ith..information..regarding..medications..ordered,..such..as..any..re

calls,..drug..interactions,..inappropriate..dosages,..or..possible..all

ergies..(Ramsey,..2020)...This..tool..can..also..provide..clinical..guid

elines. . and..alert..users..if..they..are..deviating..from..them..(Ram

sey,..2020)...This..will..result..in..fewer..errors..than..having..medic

ations..written..on..paper..charts..because..they..could..have..split..

documentation

at..different..facilities,..which..could..lead..to..a..medical..error...A

nother..EHR..function..that..would..benefit..them..is..computerized

.. physician..order..entry..(CPOE)...This..tool..can..be..used..for..labo

ratory..tests,..radiology,..physical..therapy,..medications,..etc...Th

is..capacity..eliminates..the..need..for..handwritten..or..faxed..orde

rs,..saving..time..and..significantly..reducing..lost..or..uncertain..or

ders..(Ramsey,..2020)...The..charts..will..no..longer..have..to..sit..on

.. someone’s..desk..waiting..to..be..analyzed..and..filed.



A4.. . . . EHR..Comparison


The..transition..to..an..EHR..will..impact..the..privacy..of..the..records

...Privacy..is..paramount..and..refers..to..the..right..of..a..patient..to..c

ontrol..the..disclosure..of..their..personal..health..information..(PHI)..

. With..paper..records,..there..is..a..greater..risk..of..patient..PHI..getti

ng..out..and..misplaced...Their..charts..go..between..facilities..and..th