NSHC Exam (End of Chapter Quizzes)
Study online at https://quizlet.com/_gty0wj
1. The WHO recommends a change in the management of chronic conditions.
What is it?
A) improved diagnostics
B) sharing of interventions globally
C) actively engaging patients
D) more friends/family support: C- Actively engaging patients (page 1)
2. One with a tendency to communicate as a "director" may need to modify
which of the following behaviors?
A) low tolerance for others feelings
B) staying on task
C) guiding change
D) liking change: A) low tolerance for others feeling (page 36 and 39)
3. In telephonic coaching, all of the following are accepted ways of enhancing
the conversation EXCEPT:
A) use of a headset
B) use of a speakerphone
C) closing your eyes
D) post a "do not interrupt sign": B. (Page 56)
4. All of the following are reasons given by healthcare providers for not using
Teach Back EXCEPT:
A) not worth the effort
B) too time consuming
C) made simple enough the first time
D) its difficult for patients to understand: D (page 70-71)
5. Ones values and beliefs that affect healthcare are most often based on:
A) knowledge
B) clinicians influence
C) cost
D) the social context of life: D (page 96)
6. A goal is what a client _____ _____ _____.: Wants to achieve (page 110)
7. In the early 80s, MI (motivational interviewing) was first used with clients
who were addicted to:
A) alcohol
, NSHC Exam (End of Chapter Quizzes)
Study online at https://quizlet.com/_gty0wj
B) opiates
C) gambling
D) smoking: A (page 125)
8. Select the example that best demonstrates "sustain talk"
A) "I might be able to change that"
B) "I believe I can change that"
C) " I'm not sure I can change"
D) "I want to change": C (page 127)
9. Positive psychology exercises can help the client be more:
A) responsible
B) discretionary
C) self-determined
D) timely: C (page 175)
10. All of the following are considered popular "co-behaviors" of smoking
EXCEPT:
A) when drinking alcohol
B) smoking after a meal
C) reading
D) on a work break: C (page 186)
11. The primary reason given by adults for not adopting healthy behaviors to
manage stress is:
A) too busy
B) too overwhelmed
C) too fatigued
D) not interested: A (pg 216)
12. Which of the following describes a standard of care being used?
A) therapist generates own treatment plan
B) clinicians select own handouts for families
C) staff uses same teaching tool for all clients who want to lose weight
D) each physician determines each clients treatment plan: C (page 247)
13. Which of the following is an example of internal benchmarking?
A) comparing your agency's heart failure outcomes with those of AHA
B) contrasting your ACO's outcomes with a sister ACO
, NSHC Exam (End of Chapter Quizzes)
Study online at https://quizlet.com/_gty0wj
C) measuring the diabetes outcomes of two different agencies
D) exchanging the types of outcomes measured with a vendor: B (page 256)
14. The primary difference between a health coaching approach and that of
a traditional medical approach is that health coaching revolves around the
client's:
A) health conditions
B) literacy level
C) family support
D) social context of his or her life: D (page 6)
15. Communicators who use the "director" style will:
A) drop by for a cup of coffee and chat
B) take charge when no one else will
C) exaggerate when telling stories
D) laugh when you laugh, cry when you cry: B (page 36)
16. How do people know you are listening to them?
A) you acknowledge what they said
B) you look at them
C) you take notes
D) you appear relaxed: A (page 49)
17. What are 3 styles of learning?: Auditory, visual, kinesthetic (page 65-66)
18. Select the best statement below that reflects the preparation/determination
stage of change:
A) I've stopped weighing everyday. I don't need it
B) I've talked with my spouse about meal planning.
C) I know there e-cigs are not good for me but I like them
D) I'm walking 150 min per week: B (page 82)
19. A well defined goal statement includes:
A) specific action
B) a measurable outcome
C) time of completion
D) all of the above: D (page 111-112)
20. Motivational Interviewing is not:
A) about change talk
Study online at https://quizlet.com/_gty0wj
1. The WHO recommends a change in the management of chronic conditions.
What is it?
A) improved diagnostics
B) sharing of interventions globally
C) actively engaging patients
D) more friends/family support: C- Actively engaging patients (page 1)
2. One with a tendency to communicate as a "director" may need to modify
which of the following behaviors?
A) low tolerance for others feelings
B) staying on task
C) guiding change
D) liking change: A) low tolerance for others feeling (page 36 and 39)
3. In telephonic coaching, all of the following are accepted ways of enhancing
the conversation EXCEPT:
A) use of a headset
B) use of a speakerphone
C) closing your eyes
D) post a "do not interrupt sign": B. (Page 56)
4. All of the following are reasons given by healthcare providers for not using
Teach Back EXCEPT:
A) not worth the effort
B) too time consuming
C) made simple enough the first time
D) its difficult for patients to understand: D (page 70-71)
5. Ones values and beliefs that affect healthcare are most often based on:
A) knowledge
B) clinicians influence
C) cost
D) the social context of life: D (page 96)
6. A goal is what a client _____ _____ _____.: Wants to achieve (page 110)
7. In the early 80s, MI (motivational interviewing) was first used with clients
who were addicted to:
A) alcohol
, NSHC Exam (End of Chapter Quizzes)
Study online at https://quizlet.com/_gty0wj
B) opiates
C) gambling
D) smoking: A (page 125)
8. Select the example that best demonstrates "sustain talk"
A) "I might be able to change that"
B) "I believe I can change that"
C) " I'm not sure I can change"
D) "I want to change": C (page 127)
9. Positive psychology exercises can help the client be more:
A) responsible
B) discretionary
C) self-determined
D) timely: C (page 175)
10. All of the following are considered popular "co-behaviors" of smoking
EXCEPT:
A) when drinking alcohol
B) smoking after a meal
C) reading
D) on a work break: C (page 186)
11. The primary reason given by adults for not adopting healthy behaviors to
manage stress is:
A) too busy
B) too overwhelmed
C) too fatigued
D) not interested: A (pg 216)
12. Which of the following describes a standard of care being used?
A) therapist generates own treatment plan
B) clinicians select own handouts for families
C) staff uses same teaching tool for all clients who want to lose weight
D) each physician determines each clients treatment plan: C (page 247)
13. Which of the following is an example of internal benchmarking?
A) comparing your agency's heart failure outcomes with those of AHA
B) contrasting your ACO's outcomes with a sister ACO
, NSHC Exam (End of Chapter Quizzes)
Study online at https://quizlet.com/_gty0wj
C) measuring the diabetes outcomes of two different agencies
D) exchanging the types of outcomes measured with a vendor: B (page 256)
14. The primary difference between a health coaching approach and that of
a traditional medical approach is that health coaching revolves around the
client's:
A) health conditions
B) literacy level
C) family support
D) social context of his or her life: D (page 6)
15. Communicators who use the "director" style will:
A) drop by for a cup of coffee and chat
B) take charge when no one else will
C) exaggerate when telling stories
D) laugh when you laugh, cry when you cry: B (page 36)
16. How do people know you are listening to them?
A) you acknowledge what they said
B) you look at them
C) you take notes
D) you appear relaxed: A (page 49)
17. What are 3 styles of learning?: Auditory, visual, kinesthetic (page 65-66)
18. Select the best statement below that reflects the preparation/determination
stage of change:
A) I've stopped weighing everyday. I don't need it
B) I've talked with my spouse about meal planning.
C) I know there e-cigs are not good for me but I like them
D) I'm walking 150 min per week: B (page 82)
19. A well defined goal statement includes:
A) specific action
B) a measurable outcome
C) time of completion
D) all of the above: D (page 111-112)
20. Motivational Interviewing is not:
A) about change talk
