Chapter 12- Sullivan, Effective Leadership and Management
1. A newly hired nurse is asked to join a group working on unit protocols.
This nurse is verbal and dominates the conversation of the group. The group
leader identifies the disruption this nurse causes as being from which phenomenon?:
Status incongruence means that the status of the newly hired nurse is
not congruent with being a dominant player in the group
2. The nurse manager asks staff members to work as a group in planning the
activities for Nurses' Week. The nurse manager should report to the supervisor
that which type of group has been formed?: The purpose of a task group is to
deal with specific issues involving a specific need within a given time limit. Because
this group is working on "Nurses' Week," the project is time limited.
3. While providing continuing education about group dynamics and team
building, the nurse manager attempts to explain the difference between a
group and a team. Which statement by the manager is most effective?: Teams
have a designated task and line authority. Groups may be either formal or informal.
4. The chairperson of the nursing faculty leads the monthly meetings of the
curriculum committee. This permanent group, which is designed to meet
organizational goals, is which type of group?: The purpose of a command group
is to accomplish tasks in an organization, and these groups are recognized as
legitimate organizational entities.
5. During the first meeting of a newly created task force, the nurse manager
notices that individuals tend to cluster with members of their specific nursing
units. The nurse manager begins the meeting with an explanation of the focus
of this group. These behaviors are characteristic of which stage of Homans's
group process?: Forming occurs in the initial stage of the group process; the
members are cautious in approaching each other as they come together as a group.
6. The leader of the task force group announces that tentative plans for Nurses'
, Week activities have been approved by the hospital administration. The task
force has also been given a new task of developing criteria for the nursing
awards. What must the group accomplish now?: In the re-forming stage, the
group must refocus its activities and recycle through the four stages. The leader
explains the new direction and provides guidance in the process.
7. In a group meeting, one of the members always arrives early and places the
chairs in a circle so all members can interact. This person is responsible for
confirming that the room is available for the monthly meetings. Which person
does this describe?: The role of the procedural technician is to support group
activities by arranging the environment and providing necessary tools.
8. The nurse manager is leading the monthly staff meeting for the professional
nursing staff. Which statements by this leader reflect effective leadership?: 1.
"I have created an agenda that identifies the amount of time allotted for each step
of the problem-solving process."
2. "The meeting will be called to order at noon and be adjourned in 1 hour."
3. "It is important that each of you is fully engaged in the decision-making process."
9. A nurse manager is focused on team building activities with a group chosen
to write new unit policies. As a beginning step in this process, the manager
should ask which questions to assess the group's context?: 1. "What are the
group's current goals?"
2. "How have the members organized the group?"
3. "What is the general culture of the group?"
10. Which statement may reveal that the team member making the comment
has a hidden agenda?: Concern over adding items to one's resume could indicate
that the team member is more interested in personal achievement than in the goals
of the team.
11. A nurse manager has just posted the membership list for a newly formed
quality management task force. Which statement, overheard by the manager,
1. A newly hired nurse is asked to join a group working on unit protocols.
This nurse is verbal and dominates the conversation of the group. The group
leader identifies the disruption this nurse causes as being from which phenomenon?:
Status incongruence means that the status of the newly hired nurse is
not congruent with being a dominant player in the group
2. The nurse manager asks staff members to work as a group in planning the
activities for Nurses' Week. The nurse manager should report to the supervisor
that which type of group has been formed?: The purpose of a task group is to
deal with specific issues involving a specific need within a given time limit. Because
this group is working on "Nurses' Week," the project is time limited.
3. While providing continuing education about group dynamics and team
building, the nurse manager attempts to explain the difference between a
group and a team. Which statement by the manager is most effective?: Teams
have a designated task and line authority. Groups may be either formal or informal.
4. The chairperson of the nursing faculty leads the monthly meetings of the
curriculum committee. This permanent group, which is designed to meet
organizational goals, is which type of group?: The purpose of a command group
is to accomplish tasks in an organization, and these groups are recognized as
legitimate organizational entities.
5. During the first meeting of a newly created task force, the nurse manager
notices that individuals tend to cluster with members of their specific nursing
units. The nurse manager begins the meeting with an explanation of the focus
of this group. These behaviors are characteristic of which stage of Homans's
group process?: Forming occurs in the initial stage of the group process; the
members are cautious in approaching each other as they come together as a group.
6. The leader of the task force group announces that tentative plans for Nurses'
, Week activities have been approved by the hospital administration. The task
force has also been given a new task of developing criteria for the nursing
awards. What must the group accomplish now?: In the re-forming stage, the
group must refocus its activities and recycle through the four stages. The leader
explains the new direction and provides guidance in the process.
7. In a group meeting, one of the members always arrives early and places the
chairs in a circle so all members can interact. This person is responsible for
confirming that the room is available for the monthly meetings. Which person
does this describe?: The role of the procedural technician is to support group
activities by arranging the environment and providing necessary tools.
8. The nurse manager is leading the monthly staff meeting for the professional
nursing staff. Which statements by this leader reflect effective leadership?: 1.
"I have created an agenda that identifies the amount of time allotted for each step
of the problem-solving process."
2. "The meeting will be called to order at noon and be adjourned in 1 hour."
3. "It is important that each of you is fully engaged in the decision-making process."
9. A nurse manager is focused on team building activities with a group chosen
to write new unit policies. As a beginning step in this process, the manager
should ask which questions to assess the group's context?: 1. "What are the
group's current goals?"
2. "How have the members organized the group?"
3. "What is the general culture of the group?"
10. Which statement may reveal that the team member making the comment
has a hidden agenda?: Concern over adding items to one's resume could indicate
that the team member is more interested in personal achievement than in the goals
of the team.
11. A nurse manager has just posted the membership list for a newly formed
quality management task force. Which statement, overheard by the manager,
