Information System - Answers Interrelated components creating, processing, and disseminating
information.
Competitive Advantage - Answers Edge gained over competitors through cost, differentiation, or focus.
Cost Advantage - Answers Providing same value at a lower price.
Differentiation Advantage - Answers Offering superior products/services at a higher price.
Focus Advantage - Answers Targeting a specific market better than competitors.
Leavitt's Diamond - Answers Framework connecting people, technology, processes, and structure.
Leavitt's System Model - Answers Framework assessing organizational change impacts on components.
Shadow IT - Answers IT solutions developed outside the official IT organization.
Transaction Processing Systems - Answers Systems managing daily transactions and generating data.
Decision Support Systems - Answers Tools providing analysis and database access for decisions.
Management Information Systems - Answers Systems providing information for efficient organizational
management.
Intelligent Systems - Answers Advanced systems using AI to analyze and respond to data.
Business Intelligence Systems - Answers Systems analyzing big data for business insights.
Big Data - Answers Extremely large data sets analyzed for patterns and trends.
Customer Relationship Management - Answers Systems managing interactions with current and
potential clients.
Electronic Commerce Systems - Answers Platforms enabling online buying and selling of goods.
Enterprise Resource Management - Answers Integrated platforms managing business processes and
data flow.
SAP - Answers Largest player in ERP market, high-price products.
Oracle - Answers Second largest in ERP, first in CRM market.
Microsoft - Answers Strong presence in small/medium business ERP market.
Efficient - Answers Producing results with minimal waste of resources.
Effective - Answers Producing better outcomes that deliver more value.
, Ethics - Answers Principles guiding behavior regarding right and wrong.
Ethical Decision-Making - Answers Guides choices based on personal beliefs.
Cultural Influence - Answers Factors affecting ethics include age and background.
Legal System - Answers Rules defining permissible actions, enforced by institutions.
Legal Acts - Answers Actions conforming to established laws.
Ethical Acts - Answers Actions based on personal moral beliefs.
Ethical Business Environment - Answers Workplace promoting ethical decision-making among
employees.
Goodwill of the Community - Answers Positive public perception benefiting the organization.
Consistent Organization - Answers Company values shape predictable behavior and culture.
Good Business Practices - Answers Ethical actions that enhance operational integrity.
Legal Protection - Answers Ethical practices safeguard against legal repercussions.
Unfavorable Publicity - Answers Negative media attention impacting company reputation.
Company Culture - Answers Shared values defining employee behavior and expectations.
Value Diversity - Answers Company principle promoting inclusion and respect.
Operate with Integrity - Answers Commitment to honesty in business dealings.
Treat Others with Respect - Answers Fostering a respectful workplace environment.
Fact-Based Decisions - Answers Making choices grounded in data and principles.
Web Domain Name - Answers Recognizable name identifying a website.
Uniform Resource Locator (URL) - Answers Address used to locate a specific web page.
IP Address - Answers Unique 32-bit number identifying a network host.
Host Name - Answers Web server responding to requests.
Top-Level Domain Name - Answers Suffix indicating domain type, e.g., .com.
Domain Name System (DNS) - Answers Translates domain names to machine-readable addresses.
Internet Censorship - Answers Control over publishing/accessing online information.