PM
COURSE 6 – CAPSTONE EXAM QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED GRADED A++ LATEST UPDATE
Terms in this set (145)
Accountability refers to being responsible for decisions associated with a project or task
Alignment reaching agreement between two or more parties
Artifact a project management document
Benchmarking refers to evaluating success against a standard
Benefits the expected gains of a project
a three-point estimation formula that takes into account that the "most likely" case
Beta Distribution (PERT)
is more likely to occur, so it gives it more weight
Budget an estimate of the amount of money allocated to complete the project
a temporary alliance or partnering of individual or groups in order to achieve a
Coalition
common purpose or to engage in a joint activity
Confidence Level Rating an indication of confidence in an estimate's accuracy
refers to Jay A. Conger's four-step approach to effectively persuade and influence
Conger's Four Steps another person to consider new ideas: establish credibility, frame for
common
ground, provide evidence, and connect emotionally
a respectful form of feedback that is intended to help the recipient improve a
Constructive Criticism
piece of work
the money spent on project tasks as well as prices of things like time,
Costs
resources, and labor
Deliverables specific tasks and tangible outcomes that enable the team to meet project goals
a relationship between two project tasks, where the start or completion of one
Dependency
depends on the start or completion of the other
Domain Knowledge knowledge of a specific industry, topic, or activity
Effort Estimate the actual time it takes to complete a task
Empathy the ability to understand and feel what others are feeling
Elevator Pitch a quick professional summary of yourself
the act of observing, measuring, and then comparing findings to a set of agreed-
Evaluation
upon criteria
the specific type of data that needs to be collected to help answer an evaluation
Evaluation Indicator
question
a presentation that examines how well your project is working according to a
Evaluation Presentation
set of standards
a key question about the outcomes, impact, and/or effectiveness of a project or
Evaluation Question
program
a few sentences to a paragraph that describe a project's purpose and outcome;
Executive Summary
provides an overview of the main points of a larger report
refers to compiling all links and documentation into one place for historical
Good Product Hygiene
purposes
a presentation guided by a deck or slideshow that shows key stakeholders that
Impact Report
value that's been added by the project
refers to how much power a stakeholder had and how much their actions affect
Influence
the project outcome
1/10
, 4/3/25, 5:23 Course 6 - Capstone |
PM
refers to how much the stakeholder's needs will be affected by project operations
Interest
and outcomes
the section of the executive summary that discusses which activities, tasks, and
Key Accomplishments
milestones helped your project find success
the section of the executive summary that discusses potential improvements
Lessons Learned
and how future processes will be changed for the better
refers to when a manager too closely observes, controls, or continuously reminds
Micromanaging
the people they're managing of the work they've been assigned
Milestones important points within the schedule that indicate progress
an estimate for a task that assumes some issues might occur based on how long
Most Likely Estimate
the task usually takes under normal circumstances
a closed-ended question that asks the respondent to choose among several
Multiple Choice Question
answers
Mutual Benefit refers to when all parties involved gain some kind of benefit or advantage
Mutually Beneficial Agreement an agreement that benefits all parties involved
standards by which something can be judged based on neutral information like
Objective Criteria market value, research findings, previously-documented experience, or laws and
regulations
Objectives and Key Results (OKRs) a combination of a goal and a metric to determine a measurable outcome
One-Pager a one-page document that provides an overview of your project
an estimate for a task that assumes the best-case scenario—that issues will not
Optimistic Estimate
occur
details that are not included in the project plan and don't contribute to the
Out-of-Scope
project's goal
Overhead the business expenses not directly attributed to creating a product of service
an estimate for a task that assumes the worst-case scenario—that issues will
Pessimistic Estimate
definitely occur
a chart that provides clarity about whom to prioritize and how best to approach
Power-Interest Grid
negotiations with each stakeholder
a formal document that clearly defines the project and outlines the necessary
Project Charter
details to reach the project's goals
a document created by project managers for project managers, future project
Project Closeout Report
managers, and anyone interested in the project elements and artifacts
Project Goals the desired results of the project
documentation that defines the scope, tasks, milestones, budget, and overall
Project Plan
activities in order to keep the project on track
Project Summary a brief overview of the project that outlines the project goals
Project Tasks activities that need to be accomplished within a set period of time
the section of the executive summary that specifies the need the project is
Project Vision
fulfilling
a review process that evaluates whether the project is moving toward delivering
Quality Assurance
a high-quality service or product; also known as QA
the techniques that are used to ensure quality standards are maintained when a
Quality Control
problem is identified: also known as QC
documentation of all the information needed to effectively manage quality
Quality Management Plan throughout the project life cycle; defines the policies, processes, and criteria for
project quality as well as the roles and responsibilities for carrying them out
2/10