WhatgaregthegFOURgGUIDINGgPRINCIPLESgofg3CP?g-
gANSWERg ·gAdheregtogHighgStandardsgofgEthicalgConduct
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Whatgaregdetailsgof
g
AdheregtogHighgStandardsgofgEthicalgConductg-gANSWER
DEVISEgagcleargdefini
tiongandgphilosophicalgorientationgtogguidegpracticegthroughgthegcoachinggproc
ess;gcommitgtogcontinuousgpersonalgandgprofessionalgdevelopment
HONORgconfidentialitygandgprivacyg--
grespectghumangandgindividualgrightsg("firstgdognogharm";gacknowledgegindividualg
differencesgandgdiversityg--gstrivegforginterculturalgsensitivityg(respectg&gdignity)
MANAGEgpersonalgboundariesgwithgclients,gavoidgconflictsgofginterest,gandgadhereg
togallgapplicableglaws
Whatgaregdetailsgof
FocusgongthegClient'sgAgendag-gANSWER
Concentrategongthegclient'sgcontext
g(personalgandgorganizational),gwheregtheygaregingtheirglearninggandgchange
gprocess,gchangegAGENDA,grathergthangyourgagenda
Makegsuregthatgeverythinggyougsay,geverythinggyougdo,geverygsuggestiongorgrecom
mendationgyougmake,gisgofgvaluegtogthegclientgandgpromotesgtheirgAGENDAg(i.e.gali
gnedgexpectations)
Alwaysgaskgyourself,g"What'sgingitgforgthegCLIENT?"g
Whatgaregdetailsgof
EarngthegRightgtogAdvancegatgEachgStageg-
gANSWERg HELPgclientsgmovegfromgtheggeneralg(orgfoundationgworkg--
gquickgwinsgtogbuildgconfidence)gtogthegspecificg(orgmoregadvancedgwork,goutsid
egofgtheirgcomfortgzone)
,HELPgclientsgconnectgpotentialgoptionsgtogcoregorganizationalgandgpersonalgval
ues,glinkinggeachgsuggestedginterventiongtogtheirggoals,gwants,gorgneeds
HELPgclientsgmakegexplicitgthegprogressgtheyghavegmadegtowardgtheirggoalsgandgth
egworkgyetgtogbegdoneg(iegtheirgemergingg"story")
Whatgaregdetailsgof
BuildgCommitmentgThroughgInvolvementg-gANSWER
Talkgless;glistengmore,gbyg
askinggpowerful,ghighgleveragegquestionsgandghelpinggclientsgmakegDISCOVERIE
Sgforgthemselves
Realizegthatgoppositiongandgresistancegisgagnaturalgpartgofgtheglearninggandgchang
egprocess,gandgisgoftengagsigngofgthegINVOLVEMENTgandgshouldgbegexploredgwithg
thegclientgrathergthangstifled
INVOLVEgthegclientgatgeverygphasegofgthegcoachinggprocessgingdefininggtheirgsit
uation,gdetermininggtheirgneeds,gexploringgoptionsgandgdevelopinggsolutions
Namegthegguidinggprinciple:
Devisegagcleargdefinitiongandgphilosophicalgorientationgtogguidegpracticegthroug
hgthegcoachinggprocess;gcommitgtogcontinuousgpersonalgandgprofessionalgdevel
opmentg-gANSWER AdheregtogHighgStandardsgofgEthicalgConduct
Namegthegguidinggprinciple:
Managegpersonalgboundariesgwithgclients,gavoidgconflictsgofginterest,gandgadheregt
ogallgapplicableglawsg-gANSWERg g AdheregtogHighgStandardsgofgEthicalgConduct
Namegthegguidinggprinciple:
Honorgconfidentialitygandgprivacyg--
grespectghumangandgindividualgrightsg("firstgdognogharm";gacknowledgegindividual
gdifferencesgandgdiversityg--
gstrivegforginterculturalgsensitivityg(respectg&gdignity)g-gANSWER
AdheregtogHighgStandards
gofgEthicalgConduct
Namegthegguidinggprinciple:
Makegsuregthatgeverythinggyougsay,geverythinggyougdo,geverygsuggestiongorgrecom
mendationgyougmake,gisgofgvaluegtogthegclientgandgpromotesgtheirgagendag(iegalig
nedgexpectations)g-gANSWER FocusgongthegClient'sgAgenda
Namegthegguidinggprinciple:
,Alwaysgaskgyourself,g"What'sgingitgforgthegclient?"g-gANSWER
FocusgongthegClient's
Agenda
g
Namegthegguidinggprinciple:
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egingtheirglearninggandgchangegprocess,gchangegagenda,grathergthangyourgagenda
g-gANSWER FocusgongthegClient'sgAgenda
Namegthegguidinggprinciple:
Helpgclientsgmovegfromgtheggeneralg(orgfoundationgworkg--
gquickgwinsgtogbuildgconfidence)gtogthegspecificg(orgmoregadvancedgwork, goutsidego
fgtheirgcomfortgzone)
-gANSWER
EarngthegRightgtogAdvancegatgEachgStag
egNamegthegguidinggprinciple:
Helpgclientsgconnectgpotentialgoptionsgtogcoregorganizationalgandgpersonalgvalues
,glinkinggeachgsuggestedginterventiongtogtheirggoals,gwants,gorgneedsg-
gANSWERgEarngthegRightgtogAdvancegatgEachgStage
Namegthegguidinggprinciple:
Helpgclientsgmakegexplicitgthegprogressgtheyghavegmadegtowardgtheirggoalsgandgth
egworkgyetgtogbegdoneg(i.e.gtheirgemergingg"story")g-gANSWER
EarngthegRightgtogAd
vancegatgEachgStage
Namegthegguidinggprinciple:
Talkgless;glistengmore,gbygaskinggpowerful,ghigh-
leveragegquestionsgandghelpinggclientsgmakegdiscoveriesgforgthemselvesg-
gANSWER
BuildgCommitmentgThrough
gInvolvement
Namegthegguidinggprinciple:
Realizegthatgoppositiongandgresistancegisgagnaturalgpartgofgtheglearninggandgchang
egprocess,gandgisgoftengagsigngofgtheginvolvementgandgshouldgbegexploredgwithgth
egclientgrathergthangstifledg-gANSWER BuildgCommitmentgThroughgInvolvement
Namegthegguidinggprinciple:
, Involvegthegclientgatgeverygphasegofgthegcoachinggprocessgingdefininggtheirgsitua
tion,gdetermininggtheirgneeds,gexploringgoptionsgandgdevelopinggsolutionsg-
gANSWER BuildgCommitmentgThroughgInvolvement