ETA CPP EXAM QUESTION BANK (2 CURRENT
g g g g g g
VERSIONS) | 2025 COMPLETE ETA CPP ACTUAL E
g g g g g g g
XAM WITH CORRECT VERIFIED ANSWERS | ALRE
g g g g g g
ADY GRADED A+ EXAM | BRAND NEW
g g g g g g
WhichgofgthegfollowinggisgagbenefitgtogpricinggagmerchantgongangIntercha
ngegPlusgprogramgversesgagtieredgrategprogram?
a. Fullgcostgdisclosure
b. Moregdetailedgvolumegreporting
c. MidgandgNon-Qualifiedgfeesgaregdetailed
d. Flatgrategforgallgfeesg-g ✔✔✔gCorrectg Answerg >g a.gFullgcostgdisclosure
Agpaymentsgprofessionalgbelievesgthatgagprospectivegclientgwithgaglargeg
customergbasegwouldgbenefitgfromgthegusegofgagPCI-
compliantgcreditgcardgstoragegmodule.gHowever,gpriorgtogofferinggthegs
g
olution,gthegpaymentsgprofessionalgneedsgtogidentifygthegmerchant'sgne
edgtogimplementgthegsolution?g-
g ✔✔✔gCorrectg Answerg >g Howgwouldgthegoptiongofgremovinggdatagfromgyour
systemgimprovegbusinessgriskgandgPCIgcompliancegefforts?
g
,WhichgofgthegfollowinggisgthegLEASTgeffectivegmethodgofgdevelopinggaglis
tgofgprospects?
a. Researchgthegindustry
b. Talkgtoglocalginfluencers
c. Considergthegproductgsetgofgtheirgbusiness
d. Coldgcallgonginitialgprospectsgofginterestg-
g ✔✔✔gCorrectg Answerg >g d.gColdgcallgonginitialgprospectsgofginterest
Whatgdatagelementsgaregmostgcriticalgtogthegpaymentsgprofessionalgwh
engcomparinggagmerchant'sgcurrentgstatementgtogthegnewgoffergpropos
edgbygthegpaymentsgprofessional?g-
g ✔✔✔gCorrectg Answerg >g Volume,gaveragegticket,grate,gandgtransactiongfee
Whatgisgtieredgpricing?
a. Processinggfeesgchargedgatgdifferentgvolumegtiers
b. Interchangegratesggroupedgintogmajorgcategoriesgforgsimplergpricing
c. Swiped,gnon-swipedgandgdebitgfeegtotals
,d. Processinggfeesgchargedgbygcardgtypeg-
g ✔✔✔gCorrectg Answerg >g b.gInterchangegratesggroupedgintogmajorgcatego
riesgforgsimplergpricing
Whichgofgthegfollowinggisgagstandardgmethodgtoggroupgprospectivegleads
?
a. Squaregfootagegofgbusiness
b. Numbergofgitemsgforgsalegongtheirgwebsite
c. Geographicglocation
d. Politicalgaffiliationg-g ✔✔✔gCorrectg Answerg >g c.gGeographicglocation
WhichgofgthegfollowinggisgNOTgagpartgofgthegconsultativegsalesgapproach
?
a. Aggressivegtelephonegcalls
b. Activeglistening
c. Understandinggclosinggtechniques
d. Effectivegclosinggstrategiesgag-
. Aggressivegtelephonegcalls
g ✔✔✔gCorrectg Answerg >g g
, Ingadditiongtogfeaturesgandgadvantages,gtraditionalgproductgpositioninggi
ncludesgwhichgofgthegfollowing?
a. Cost
b. Unitsgdeployed
c. Benefits
d. Competitiong-g ✔✔✔gCorrectg Answerg >g c.gBenefits
Whengfirstgmeetinggagprospect,gwhichgofgthesegactivitiesgmightgagsalesgp
rofessionalgengagegingtogeasegtension?
a. Purchasinggtheirgproduct
b. Presentinggthegproposal
c. Opengendedgquestions
d. Closedgendedgquestionsg-
g ✔✔✔gCorrectg Answerg >g d.gClosedgendedgquestions
Activeglisteninggisgbestgsupportedgbygwhichgofgthegfollowinggactivitiesgw
hengongagsalesgcall?
a. Followgupgquestions
g g g g g g
VERSIONS) | 2025 COMPLETE ETA CPP ACTUAL E
g g g g g g g
XAM WITH CORRECT VERIFIED ANSWERS | ALRE
g g g g g g
ADY GRADED A+ EXAM | BRAND NEW
g g g g g g
WhichgofgthegfollowinggisgagbenefitgtogpricinggagmerchantgongangIntercha
ngegPlusgprogramgversesgagtieredgrategprogram?
a. Fullgcostgdisclosure
b. Moregdetailedgvolumegreporting
c. MidgandgNon-Qualifiedgfeesgaregdetailed
d. Flatgrategforgallgfeesg-g ✔✔✔gCorrectg Answerg >g a.gFullgcostgdisclosure
Agpaymentsgprofessionalgbelievesgthatgagprospectivegclientgwithgaglargeg
customergbasegwouldgbenefitgfromgthegusegofgagPCI-
compliantgcreditgcardgstoragegmodule.gHowever,gpriorgtogofferinggthegs
g
olution,gthegpaymentsgprofessionalgneedsgtogidentifygthegmerchant'sgne
edgtogimplementgthegsolution?g-
g ✔✔✔gCorrectg Answerg >g Howgwouldgthegoptiongofgremovinggdatagfromgyour
systemgimprovegbusinessgriskgandgPCIgcompliancegefforts?
g
,WhichgofgthegfollowinggisgthegLEASTgeffectivegmethodgofgdevelopinggaglis
tgofgprospects?
a. Researchgthegindustry
b. Talkgtoglocalginfluencers
c. Considergthegproductgsetgofgtheirgbusiness
d. Coldgcallgonginitialgprospectsgofginterestg-
g ✔✔✔gCorrectg Answerg >g d.gColdgcallgonginitialgprospectsgofginterest
Whatgdatagelementsgaregmostgcriticalgtogthegpaymentsgprofessionalgwh
engcomparinggagmerchant'sgcurrentgstatementgtogthegnewgoffergpropos
edgbygthegpaymentsgprofessional?g-
g ✔✔✔gCorrectg Answerg >g Volume,gaveragegticket,grate,gandgtransactiongfee
Whatgisgtieredgpricing?
a. Processinggfeesgchargedgatgdifferentgvolumegtiers
b. Interchangegratesggroupedgintogmajorgcategoriesgforgsimplergpricing
c. Swiped,gnon-swipedgandgdebitgfeegtotals
,d. Processinggfeesgchargedgbygcardgtypeg-
g ✔✔✔gCorrectg Answerg >g b.gInterchangegratesggroupedgintogmajorgcatego
riesgforgsimplergpricing
Whichgofgthegfollowinggisgagstandardgmethodgtoggroupgprospectivegleads
?
a. Squaregfootagegofgbusiness
b. Numbergofgitemsgforgsalegongtheirgwebsite
c. Geographicglocation
d. Politicalgaffiliationg-g ✔✔✔gCorrectg Answerg >g c.gGeographicglocation
WhichgofgthegfollowinggisgNOTgagpartgofgthegconsultativegsalesgapproach
?
a. Aggressivegtelephonegcalls
b. Activeglistening
c. Understandinggclosinggtechniques
d. Effectivegclosinggstrategiesgag-
. Aggressivegtelephonegcalls
g ✔✔✔gCorrectg Answerg >g g
, Ingadditiongtogfeaturesgandgadvantages,gtraditionalgproductgpositioninggi
ncludesgwhichgofgthegfollowing?
a. Cost
b. Unitsgdeployed
c. Benefits
d. Competitiong-g ✔✔✔gCorrectg Answerg >g c.gBenefits
Whengfirstgmeetinggagprospect,gwhichgofgthesegactivitiesgmightgagsalesgp
rofessionalgengagegingtogeasegtension?
a. Purchasinggtheirgproduct
b. Presentinggthegproposal
c. Opengendedgquestions
d. Closedgendedgquestionsg-
g ✔✔✔gCorrectg Answerg >g d.gClosedgendedgquestions
Activeglisteninggisgbestgsupportedgbygwhichgofgthegfollowinggactivitiesgw
hengongagsalesgcall?
a. Followgupgquestions
