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As part of the leader's role as influencer, the leader will
a. Organize resources, staff, jobs and systems
b. Coach, monitor and assess performance
c. Create and communicate a vision for the future
d. Focus on operational tasks and results
C. Create and communicate a vision for the future
Avoiding eye contact with others is often associated with:
a. Confidence
b. Trustworthiness
c. Poise
d. Discomfort
e. Maturity
D. Discomfort
Because they utilize modest measures, data using a(n) what kind of connection is vulnerable to
being captured and read by hackers?
A, LAN
b. NFC
c. Vpns
d. Public wifi
D. Public wifi
A belief that actually causes the effect that makes the belief true is the definition of
a. Self-fulfilling prophecy
b. Persuasion
c. Influence
d. Negotiation
confidence
A. Self-fulfilling prophecy
The best positive feedback is all of the following except:
a. Timely and specific
b. Recognizes effort and behavior
c. Focused on personal impact
d. Frequent (but not overly so)
e. Only offered by management or those in leadership positions
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E. Only offered by management or those in leadership positions
Biometric systems include all of the following except
a. Fingerprint scanners
b. Phrenological scan
c. Facial recognition technology
d. Retinal scans
B. Phrenological scan
Brainstorming is as technique for generating multiple options or ideas in a group. Which of these
is NOT a part of the brainstorming process
a. The question, issue, or problem is described and agreed upon
b. A goal is set for number of ideas and/or a time limit is imposed to create urgency
c. As many ideas as possible are generated
d. Members of the group critique each idea
D. Members of the group critique each idea
The CARS checklist does NOT include which of the following type of information?
A. Reasonable
b. Accurate
c. Committed
d. Credible
C. Committed
A clearly defined outcome that describes what you want to accomplish is
a. Net revenue
b. An action plan
c. A performance standard
d. A goal
D. A goal
Closed ended questions are best used when
a. Probing
b. Clarifying
c. Paraphrasing
d. Reflecting
e. Encouraging
B. Clarifying
"completing one task after another in order of priority" is the definition of what term?
A. Serial tasking
b. Background tasking
c. Switch tasking
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d. Rapid focus
e. None of the above
A. Serial tasking
The concepts of emotional intelligence, management by objectives, and knowledge work would
be considered part of this school of management theory
a. Humanitarian
b. Behavioral
c. Modern
d. Classic
C. Modern
Constructive criticism should be offered:
a. Honestly, without regard for the receiver's feelings
b. In private
c. Publicly to help others avoid the same mistakes
d. Using 'you' language to emphasize the other person's actions
e. None of the above
B. In private
The coordination of work tasks so they are completed efficiently and effectively with and though
other people is known as
a. Six sigma
b. Management
c. Leadership
d. Process improvement
B. Management
A corporate enterprise is an organization whose mission combines revenue growth and profits
with supporting the physical and social environment and stakeholders
a. True
b. False
B. False
The cost of an alternative that must be foregone in order to pursue a certain action is the
definition of what term?
A. Opportunity cost
b. Economic scarcity
c. Time wasters
d. Interruptions
e. None of the above
A. Opportunity cost
, ASAP PACE EXAM 2024 2 TESTING EXAM
VERSIONS WITH 120 QUESTIONS WITH DETAILED
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Creating what kind of folders can make handling email easier by automatically sorting email
according to establish rules and filters?
A. Holding
b. Spam
c. Manilla
d. Search
D. Search
Crucial conversations possess a variety of characteristics including all of the following except
a. Opposing opinions
b. High stakes
c. Strong emotions
d. High impact on participants
e. Low intensity level
E. Low intensity level
Decision fatigue is the deteriorating quality of decisions when we are called upon to make
numerous decisions in a limited time. Which of these is NOT a tool for minimizing decision
fatigue
a. Sleep on it
b. Use checklists whenever possible
c. Put a time limit on the decision
d. All the above are tools for sidestepping decision fatigue
e. None of the above are tools of sidestepping decision fatigue
D. All the above are tools for sidestepping decision fatigue
The difference between a meeting and event is
a. Meetings are operational in nature while events are considered special.
B. Meetings may require procedural rules, where events do not.
C. Meetings may require minutes, where events do not.
D. Meetings are often smaller in scale than events.
E. All the above.
E. All the above.
A does not store your files locally but accesses programs and information through the
internet.
A. Macbook pro
b. Chromebook
c. Microsoft surface
d. Samsung s10
B. Chromebook