WGU D072 Fundamentals for Success in
Business -: Comprehensive Overview
with Complete Solutions!
Ethics - ANSWER-A system of moral principles.
The principles of right and wrong that guide an individual in making decisions
Legal - ANSWER-Permitted by law.
An act that is permissible or in conformity with the law of the land
Legal and Ethical (legal-ethical) - ANSWER-When the law and personal or organization
are in concordance with each other
Legal and Unethical (legal-unethical) - ANSWER-Dilemma in which stablished laws are
not in accordance or do not uphold the ethical choice
Illegal and Ethical (illegal-ethical) - ANSWER-Dilemma in which ethical choice would be
in violation of stablished laws
Scenarios: Legal and Unethical (legal-unethical) - ANSWER-I: As the outsourcing
movement has grown, so have accompanying reports of sweatshop abuses and health
and safety issues. Ignoring dangerous work conditions is unethical in any sense,
regardless of where the workers are located.
II: A judge believes that the use of cannabis should never be allowed regardless of the
situation due to personal principles of what is right and wrong. A law was recently
passed, however, allowing individuals to use cannabis.
Scenarios: Legal and Ethical (legal-ethical) - ANSWER-An organization plans to close
its local factory and shift manufacturing operations overseas. This brings opposition
from employees.
Scenarios: Illegal and Ethical (illegal-ethical) - ANSWER-Pentagon papers case: U.S
government officials leaked top secret papers to inform the public about government
actions during the Vietnam War.
,Personal Ethics - ANSWER-Codes, principals, and values that shape people's
interactions with others
Values - ANSWER-Stable life goals that people have that reflect what is most important
to them
Morals - ANSWER-are sets of rules that individuals develop based on cultural norms
and beliefs
Scenarios: Values - ANSWER-A job candidate asks questions during an interview to
determine whether their personal life goals align with those of the organization.
Organizational ethics - ANSWER-Rules, principals, and standards for deciding what is
morally right or wrong when doing business
Scenarios: Organizational ethics - ANSWER-If an organization can create an ethically
oriented culture, it is more likely to hire people who behave the same.
4 main Ethical Issues - ANSWER-1. Societal issues
2. Stakeholder issues
3. Internal policy issues
4. Personal Issues
Ethical Issues: Societal issues - ANSWER-Concerns issues relating to the world as a
whole
Involvement happens because of the ethics the organization creates out of care and
concern for individuals.
Ethical Issues: Stakeholder issues - ANSWER-Concerns policies that affect its
customers, employees, suppliers, and people within the community
Ethical Issues: Internal policy issues - ANSWER-Concerns internal relationships
between a company and its employees
Examples include fairness in management, pay, and employee participation.
Ethical Issues: Personal issues - ANSWER-Concerns how people treat others in their
organization
Examples include gossiping at work or taking credit for another's work.
Stakeholder issues - ANSWER-A company insists on treating suppliers with respect and
refuses to push them to the lowest pricing possible. Which level of organizational ethics
is being used by this company
,Internal policy issues - ANSWER-A retail company frequently updates its principles,
rules, and guidelines to reflect input by employees.
Which level of organizational ethics is being illustrated by this company?
How Personal Ethics Affect Organizational Ethics - ANSWER-Ethics and integrity tend
to start (or fail) at the top and trickle down.
Who is responsible for setting the ethical tone of a corporation? - ANSWER-Managers
Integrity and ethics starts at the top with organizations' leadership and trickles down to
everyone else.
A company is working hard to establish objectives that promote ethics and standards.
What terms describe how these objectives are defined? - ANSWER-Specific and
measurable
Specific outcomes define a desired outcome, and measurable outcomes define a
method for determining whether an objective has been met. Promoting ethics and
standards requires specifically defining which ethics and standards have been
established and should be measurable based on outcomes.
Corporate Social Responsibility (CSR) - ANSWER-The notion in which a company
voluntarily engages in action that benefits society, be it economically, socially, politically,
or environmentally.
Corporate Social Responsibility (CSR) Main Idea - ANSWER-Their aim is to more
directly benefit from corporate growth as well as surrounding entrepreneurial
opportunities.
A company has embraced the philosophy of CSR.
Which practice reflects this commitment?
A) Ensuring that local, state, and federal taxes are paid on time
B) Abiding by state environmental laws
C) Holding a food drive to support local residents in need
D) Providing the workers with free coffee and tea during their shifts - ANSWER-Correct
Answer:
C - CSR refers to voluntary actions taken by a company that benefits the community at
large. A food drive is both voluntary and works to benefit the local community.
Steakholders - ANSWER-Those who have a stake in the performance and output of an
organization, such as employees, unions, investors, suppliers, consumers, local and
national government, and communities.
World Trade Organization (WTO) - ANSWER-a permanent global institution to promote
international trade and to settle international trade disputes
, What is the strategic value of implementing CSR?
A) To maintain global operating guidelines such as those set by the WTO
B) To help recruit, train, and maintain groups of local employees
C) To generate a profit and meet the letter of the law in their business operations
D) To increase profits and trust in the long-term while promoting positive community
relations - ANSWER-Correct Answer:
D - CSR is designed to increase long-term profits and shareholder trust while promoting
positive community relations and maintaining high ethical standards.
A company develops a program to help guide employees in decision-making and
defines expectations for accepting gift from clients.
A) Whistleblower and protection
B) Social responsibility
C) Internal transparency
D) Compliance and ethics - ANSWER-Correct Answer:
D - Many organizations implement compliance and ethics programs to help guide
decision-making and employee behavior.
CSR Key Concepts: - ANSWER-CSR refers to a philosophy in which a company
voluntarily engages in actions that benefit society economically, socially, politically, or
environmentally.
Organizations are increasingly launching CSR initiatives in which companies do more
than produce a reliable product, charge a fair price with a fair profit margin, and pay a
fair wage to employees. These organizations also care for the environment and act on
other social concerns.
CSR initiatives are based on the underlying utilitarian notion of mutual benefit—the idea
that an organization should give back to the customers and communities in which it
does business.
Today many U.S. citizens expect organizations to conduct themselves in an ethical and
socially responsible manner. However, CSR has many strategic benefits for the
corporation as well and can lead to an improved bottom line.
Institutions like the WTO function as international instruments to support ethical trade on
a global scale.
Business -: Comprehensive Overview
with Complete Solutions!
Ethics - ANSWER-A system of moral principles.
The principles of right and wrong that guide an individual in making decisions
Legal - ANSWER-Permitted by law.
An act that is permissible or in conformity with the law of the land
Legal and Ethical (legal-ethical) - ANSWER-When the law and personal or organization
are in concordance with each other
Legal and Unethical (legal-unethical) - ANSWER-Dilemma in which stablished laws are
not in accordance or do not uphold the ethical choice
Illegal and Ethical (illegal-ethical) - ANSWER-Dilemma in which ethical choice would be
in violation of stablished laws
Scenarios: Legal and Unethical (legal-unethical) - ANSWER-I: As the outsourcing
movement has grown, so have accompanying reports of sweatshop abuses and health
and safety issues. Ignoring dangerous work conditions is unethical in any sense,
regardless of where the workers are located.
II: A judge believes that the use of cannabis should never be allowed regardless of the
situation due to personal principles of what is right and wrong. A law was recently
passed, however, allowing individuals to use cannabis.
Scenarios: Legal and Ethical (legal-ethical) - ANSWER-An organization plans to close
its local factory and shift manufacturing operations overseas. This brings opposition
from employees.
Scenarios: Illegal and Ethical (illegal-ethical) - ANSWER-Pentagon papers case: U.S
government officials leaked top secret papers to inform the public about government
actions during the Vietnam War.
,Personal Ethics - ANSWER-Codes, principals, and values that shape people's
interactions with others
Values - ANSWER-Stable life goals that people have that reflect what is most important
to them
Morals - ANSWER-are sets of rules that individuals develop based on cultural norms
and beliefs
Scenarios: Values - ANSWER-A job candidate asks questions during an interview to
determine whether their personal life goals align with those of the organization.
Organizational ethics - ANSWER-Rules, principals, and standards for deciding what is
morally right or wrong when doing business
Scenarios: Organizational ethics - ANSWER-If an organization can create an ethically
oriented culture, it is more likely to hire people who behave the same.
4 main Ethical Issues - ANSWER-1. Societal issues
2. Stakeholder issues
3. Internal policy issues
4. Personal Issues
Ethical Issues: Societal issues - ANSWER-Concerns issues relating to the world as a
whole
Involvement happens because of the ethics the organization creates out of care and
concern for individuals.
Ethical Issues: Stakeholder issues - ANSWER-Concerns policies that affect its
customers, employees, suppliers, and people within the community
Ethical Issues: Internal policy issues - ANSWER-Concerns internal relationships
between a company and its employees
Examples include fairness in management, pay, and employee participation.
Ethical Issues: Personal issues - ANSWER-Concerns how people treat others in their
organization
Examples include gossiping at work or taking credit for another's work.
Stakeholder issues - ANSWER-A company insists on treating suppliers with respect and
refuses to push them to the lowest pricing possible. Which level of organizational ethics
is being used by this company
,Internal policy issues - ANSWER-A retail company frequently updates its principles,
rules, and guidelines to reflect input by employees.
Which level of organizational ethics is being illustrated by this company?
How Personal Ethics Affect Organizational Ethics - ANSWER-Ethics and integrity tend
to start (or fail) at the top and trickle down.
Who is responsible for setting the ethical tone of a corporation? - ANSWER-Managers
Integrity and ethics starts at the top with organizations' leadership and trickles down to
everyone else.
A company is working hard to establish objectives that promote ethics and standards.
What terms describe how these objectives are defined? - ANSWER-Specific and
measurable
Specific outcomes define a desired outcome, and measurable outcomes define a
method for determining whether an objective has been met. Promoting ethics and
standards requires specifically defining which ethics and standards have been
established and should be measurable based on outcomes.
Corporate Social Responsibility (CSR) - ANSWER-The notion in which a company
voluntarily engages in action that benefits society, be it economically, socially, politically,
or environmentally.
Corporate Social Responsibility (CSR) Main Idea - ANSWER-Their aim is to more
directly benefit from corporate growth as well as surrounding entrepreneurial
opportunities.
A company has embraced the philosophy of CSR.
Which practice reflects this commitment?
A) Ensuring that local, state, and federal taxes are paid on time
B) Abiding by state environmental laws
C) Holding a food drive to support local residents in need
D) Providing the workers with free coffee and tea during their shifts - ANSWER-Correct
Answer:
C - CSR refers to voluntary actions taken by a company that benefits the community at
large. A food drive is both voluntary and works to benefit the local community.
Steakholders - ANSWER-Those who have a stake in the performance and output of an
organization, such as employees, unions, investors, suppliers, consumers, local and
national government, and communities.
World Trade Organization (WTO) - ANSWER-a permanent global institution to promote
international trade and to settle international trade disputes
, What is the strategic value of implementing CSR?
A) To maintain global operating guidelines such as those set by the WTO
B) To help recruit, train, and maintain groups of local employees
C) To generate a profit and meet the letter of the law in their business operations
D) To increase profits and trust in the long-term while promoting positive community
relations - ANSWER-Correct Answer:
D - CSR is designed to increase long-term profits and shareholder trust while promoting
positive community relations and maintaining high ethical standards.
A company develops a program to help guide employees in decision-making and
defines expectations for accepting gift from clients.
A) Whistleblower and protection
B) Social responsibility
C) Internal transparency
D) Compliance and ethics - ANSWER-Correct Answer:
D - Many organizations implement compliance and ethics programs to help guide
decision-making and employee behavior.
CSR Key Concepts: - ANSWER-CSR refers to a philosophy in which a company
voluntarily engages in actions that benefit society economically, socially, politically, or
environmentally.
Organizations are increasingly launching CSR initiatives in which companies do more
than produce a reliable product, charge a fair price with a fair profit margin, and pay a
fair wage to employees. These organizations also care for the environment and act on
other social concerns.
CSR initiatives are based on the underlying utilitarian notion of mutual benefit—the idea
that an organization should give back to the customers and communities in which it
does business.
Today many U.S. citizens expect organizations to conduct themselves in an ethical and
socially responsible manner. However, CSR has many strategic benefits for the
corporation as well and can lead to an improved bottom line.
Institutions like the WTO function as international instruments to support ethical trade on
a global scale.
