DECA Marketing Cluster Exam District Le
g g g g g
vel Practice Test
g g
Thegpurposegofglegalgproceduregisgtogensuregthatgeachgpartygreceives
A.gongoinggadvice.g
B.gconsistentgtreatment.g
C.gagreasonablegverdict.
D.gangindictment.gcorrectganswerb
Wal-
mart,gChevrongTexaco,gandgFordgMotorgCompanygsellgstockgingtheirgcompanies.gTheygaregexamples
ofgwhichgofgthegfollowinggtypesgofgbusinessgownership:
A.gFranchiseeg
B.gCorporation
C.gPartnership
D.gSolegproprietorshipgcorrectganswerb
Channelsgofgdistributiongbenefitgbusinessesgby
A.gloweringgthegpricesgofgallgindustrialggoods.
B.ggettinggtheirgproductsgtogconsumersgmoregefficiently.
C.graisinggtheirgprofitsgeachgyear.
D.gallowinggthemgtogavoidgallgchannelgtasks.gcorrectganswerb
Whichgofgthegfollowinggwouldgnotgbegconsideredgangintermediarygingagchannelgofgdistribution:
A.gAgentg
B.gRetailerg
C.gProducer
D.gWholesalergcorrectganswerc
,Thegnegativegeffectgofgslottinggfeesgisgthatgtheygoftenglimitgagsmallgproducer'sgabilitygto
A.gintroducegnewgitemsgingthegmarketplace.g
C.gusegdirect-distributiongstrategies.
B.gdevelopgexclusive-dealinggpolicies.g
D.gidentifygpotentialgtargetgmarkets.gcorrectganswera
Whatgtypegofgchannelgconflictgoftengoccursgbetweengmanufacturersgandgtheirgauthorizedgdealers?
A.gCorporateg
C.gIndirect
B.gHorizontalg
D.gVerticagcorrectganswerd
Whengyouglookgforgsupportinggevidencegingpublishedgmaterials,gyougaregevaluatinggthe
A.gtimelinessgofgthegcontent.g
C.gmargingofgerror.
B.greadabilitygofgthegtext.g
D.gcredibilitygofgthegsources.gcorrectganswerd
Listeninggcarefullygshouldgenablegemployeesgto
A.gearngfrequentgraises.g
C.gavoidgcriticism.
B.gbecomeggoodgspeakers.g
D.gfollowgdirections.gcorrectganswerd
Saragisgagnewgmarketinggemployeegwhogisglearninggthatgthegbestgwaygtoglistengtogcustomersgis
A.gpassively.g
C.gemotionally.
B.gactively.
,D.gdistractedly.gcorrectganswerb
WhengAmbergwalkedgbygRyan'sgdesk,gshegnoticedgthatgRyangwasgrakingghisgleftghandgthroughghisghair,
thatghisgfacegwasgred,gandgthatghegkeptghittinggthegentergbuttongongkeyboardgwithghisgrightghand,gwhil
e
frowninggatghisgcomputergscreen.gBasedgonghisgnonverbalgcues,gAmbergwouldgprobablygassumegthatgRy
an
was
A.gpatient.g
C.gbored.
B.gfrustrated.g
D.genthusiastic.gcorrectganswerb
Whichgofgthegfollowinggexamplesgillustratesgthegusegofgthegcausegandgeffectgmethodgofgagformatgfor
structuringgoralgpresentations:
A.gWegwillgbegingbygdiscussinggthegbasicgstepsgusedgingdevelopinggeffectivegtimegmanagement
techniques,gandgthegfirstgstepgisgtogprioritizegallgofgyourgcommitments.
B.gThegpublicgsupportsgincreasedgspendinggongnationalgsecurity,gandgagsurveygreportsgthatgover
seventygpercentgofgthegcitizensgfeargfuturegterroristgattacks.
C.gMonetgandgCezannegweregbothgimpressionistgartists;ghowever,gtheirgpaintinggtechniquesgandguse
ofgcolorgvariedggreatly.
D.gThegusegofgtoxicgchemicalsgingthegenvironmentgcangresultgingthegextinctiongofgmanygspeciesgof
waterfowl.gcorrectganswerd
Allisongisgattendinggagbusinessgseminar.gBecausegthegseminargpresentergisgspeakinggverygquickly,gAlliso
n
isghavinggagdifficultgtimegtakinggaccurategnotes.gWhatgtechniquegwouldghelpgAllisongtakegnotesgquickly?
A.gUsegabbreviationsgandgsymbolsg
C.gFocusgongthegsubtopics
B.gWritegnotesgongindexgcardsg
, D.gAskgthegspeakergtogprovideghandoutsgcorrectganswera
Ange-mailgmessagegthatgisgsentgtogagcoworkergshouldgcontain
A.gagpersuasivegargument.g
C.gessentialginformation.
B.gangurgentgtone.g
D.gencouraginggnews.gcorrectganswerc
Employeesgoftengusegsimplegwrittengreportsgtogprovidegmanagersgwithg__________ginformation.
A.gextensiveg
C.gin-depth
B.ganalyticalg
D.groutinegcorrectganswerd
Manygbusinessesgtrygtogfostergpositivegcustomer/clientgrelationsgbygencouraginggemployeesgtogbe
A.gtalkative.g
C.greserved.
B.gfriendly.g
D.gauthoritative.gcorrectganswerb
Aglocalgsupermarket'sgfront-endgemployeesgaregtrainedgtogsmilegandggreetgcustomersgasgtheygapproach
thegcashgregistergandgsaygthankgyougasgcustomersgleave.gThisgapproach
A.gdecreasesgcustomergpatronage.g
C.gencouragesgemployeegrivalry.
B.gbuildsgcustomergloyalty.g
D.gdecreasesgemployeegproductivity.gcorrectganswerb
Whichgofgthegfollowinggisgoftengthegbestgwaygforgagsalespersongtoghandlegthegslow/methodicalgtypegof
difficultgcustomer:
g g g g g
vel Practice Test
g g
Thegpurposegofglegalgproceduregisgtogensuregthatgeachgpartygreceives
A.gongoinggadvice.g
B.gconsistentgtreatment.g
C.gagreasonablegverdict.
D.gangindictment.gcorrectganswerb
Wal-
mart,gChevrongTexaco,gandgFordgMotorgCompanygsellgstockgingtheirgcompanies.gTheygaregexamples
ofgwhichgofgthegfollowinggtypesgofgbusinessgownership:
A.gFranchiseeg
B.gCorporation
C.gPartnership
D.gSolegproprietorshipgcorrectganswerb
Channelsgofgdistributiongbenefitgbusinessesgby
A.gloweringgthegpricesgofgallgindustrialggoods.
B.ggettinggtheirgproductsgtogconsumersgmoregefficiently.
C.graisinggtheirgprofitsgeachgyear.
D.gallowinggthemgtogavoidgallgchannelgtasks.gcorrectganswerb
Whichgofgthegfollowinggwouldgnotgbegconsideredgangintermediarygingagchannelgofgdistribution:
A.gAgentg
B.gRetailerg
C.gProducer
D.gWholesalergcorrectganswerc
,Thegnegativegeffectgofgslottinggfeesgisgthatgtheygoftenglimitgagsmallgproducer'sgabilitygto
A.gintroducegnewgitemsgingthegmarketplace.g
C.gusegdirect-distributiongstrategies.
B.gdevelopgexclusive-dealinggpolicies.g
D.gidentifygpotentialgtargetgmarkets.gcorrectganswera
Whatgtypegofgchannelgconflictgoftengoccursgbetweengmanufacturersgandgtheirgauthorizedgdealers?
A.gCorporateg
C.gIndirect
B.gHorizontalg
D.gVerticagcorrectganswerd
Whengyouglookgforgsupportinggevidencegingpublishedgmaterials,gyougaregevaluatinggthe
A.gtimelinessgofgthegcontent.g
C.gmargingofgerror.
B.greadabilitygofgthegtext.g
D.gcredibilitygofgthegsources.gcorrectganswerd
Listeninggcarefullygshouldgenablegemployeesgto
A.gearngfrequentgraises.g
C.gavoidgcriticism.
B.gbecomeggoodgspeakers.g
D.gfollowgdirections.gcorrectganswerd
Saragisgagnewgmarketinggemployeegwhogisglearninggthatgthegbestgwaygtoglistengtogcustomersgis
A.gpassively.g
C.gemotionally.
B.gactively.
,D.gdistractedly.gcorrectganswerb
WhengAmbergwalkedgbygRyan'sgdesk,gshegnoticedgthatgRyangwasgrakingghisgleftghandgthroughghisghair,
thatghisgfacegwasgred,gandgthatghegkeptghittinggthegentergbuttongongkeyboardgwithghisgrightghand,gwhil
e
frowninggatghisgcomputergscreen.gBasedgonghisgnonverbalgcues,gAmbergwouldgprobablygassumegthatgRy
an
was
A.gpatient.g
C.gbored.
B.gfrustrated.g
D.genthusiastic.gcorrectganswerb
Whichgofgthegfollowinggexamplesgillustratesgthegusegofgthegcausegandgeffectgmethodgofgagformatgfor
structuringgoralgpresentations:
A.gWegwillgbegingbygdiscussinggthegbasicgstepsgusedgingdevelopinggeffectivegtimegmanagement
techniques,gandgthegfirstgstepgisgtogprioritizegallgofgyourgcommitments.
B.gThegpublicgsupportsgincreasedgspendinggongnationalgsecurity,gandgagsurveygreportsgthatgover
seventygpercentgofgthegcitizensgfeargfuturegterroristgattacks.
C.gMonetgandgCezannegweregbothgimpressionistgartists;ghowever,gtheirgpaintinggtechniquesgandguse
ofgcolorgvariedggreatly.
D.gThegusegofgtoxicgchemicalsgingthegenvironmentgcangresultgingthegextinctiongofgmanygspeciesgof
waterfowl.gcorrectganswerd
Allisongisgattendinggagbusinessgseminar.gBecausegthegseminargpresentergisgspeakinggverygquickly,gAlliso
n
isghavinggagdifficultgtimegtakinggaccurategnotes.gWhatgtechniquegwouldghelpgAllisongtakegnotesgquickly?
A.gUsegabbreviationsgandgsymbolsg
C.gFocusgongthegsubtopics
B.gWritegnotesgongindexgcardsg
, D.gAskgthegspeakergtogprovideghandoutsgcorrectganswera
Ange-mailgmessagegthatgisgsentgtogagcoworkergshouldgcontain
A.gagpersuasivegargument.g
C.gessentialginformation.
B.gangurgentgtone.g
D.gencouraginggnews.gcorrectganswerc
Employeesgoftengusegsimplegwrittengreportsgtogprovidegmanagersgwithg__________ginformation.
A.gextensiveg
C.gin-depth
B.ganalyticalg
D.groutinegcorrectganswerd
Manygbusinessesgtrygtogfostergpositivegcustomer/clientgrelationsgbygencouraginggemployeesgtogbe
A.gtalkative.g
C.greserved.
B.gfriendly.g
D.gauthoritative.gcorrectganswerb
Aglocalgsupermarket'sgfront-endgemployeesgaregtrainedgtogsmilegandggreetgcustomersgasgtheygapproach
thegcashgregistergandgsaygthankgyougasgcustomersgleave.gThisgapproach
A.gdecreasesgcustomergpatronage.g
C.gencouragesgemployeegrivalry.
B.gbuildsgcustomergloyalty.g
D.gdecreasesgemployeegproductivity.gcorrectganswerb
Whichgofgthegfollowinggisgoftengthegbestgwaygforgagsalespersongtoghandlegthegslow/methodicalgtypegof
difficultgcustomer:
