WGU D072 Study Guide Questions with 100% Correct
Answers | Verified | Latest Update
Lesson. . 1. . –. . The. . Importance. . and. . Impact. . of. . Ethics
1. With..ethics,..morals..and..values,..define..each..term.
Values..are..the..core..beliefs..that..guide..decisions..and..behavior,..helping..individuals..disting
uish..right..from..wrong.
Morals..are..about..personal..feelings..of..right..and..wrong...Ethi
cs..are..about..the..rules..of..right..and..wrong..in..society
2. Explain..the..similarities,..differences..and..how..ethics,..morals..and..value
s..are..related.
All..three..serve..as..guidelines..for..behavior..and..decision-
making,..helping..individuals..distinguish..between..right..and..wrong.
Values..come..from..personal..experiences,..family,..culture,..and..upbringing.
Morals..are..shaped..by..religious..teachings,..cultural..norms,..or..personal..beliefs.
Ethics..are..often..established..by..external..bodies..(laws,..professional..codes,..organizations).
Define..legal...actions,..behaviors,..or..practices..that..are..in..compliance..with..established..laws..an
d..regulations
Provide. . an. . example. . for. . each. . of. . the. . following. . that. . is. . not. . in. . the. . course. . of
..study:
legal-
ethical..The..company..complies..with..laws..like..HIPAA..or..data..protection..regulations,..ensuring..
employees’..sensitive..information..isn’t..shared..without..consent.
legal..–
..unethical..A..store..legally..raises..the..price..of..bottled..water..during..a..natural..disaster..to..$20..per..
gallon.
illegal-
ethical..conflicts..An..employee..illegally..shares..confidential..company..documents..to..expose..fraud
..or..dangerous..practices..that..harm..the..public.
What. . is. . a. . conflict. . of. . interest?. . when..someone’s..personal..interests,..like..relationshi
,ps..or..money,..affect..their..ability..to..make..fair..decisions..at..work.
Provide..an..example..not..mentioned..in..the..course..of..study...Another..example..in..business..could..
be..a..financial..advisor..recommending..investments..they..personally..profit..from,..even..if..it’s..not..
in..the..client’s..best..interest.
What..happens..when..organizational..ethics..conflict..with..personal..ethics?. . Employees..may..feel..
torn..between..staying..true..to..their..personal..values..and..following..the..organization’s..rules..or..c
ulture...This..can..lead..to..anxiety,..dissatisfaction,..or..even..burnout.
What..are..some..implications..of..when..a..company..acts..in..an..ethical..manner?..Customers..are..mo
re..likely..to..support..companies..known..for..fair..labor..practices..and..environmental..responsibilit
y.
Consumers..are..more..loyal..to..companies..that..align..with..their..values...Ethical..behavior..helps..co
mpanies..avoid..lawsuits..and..regulatory..penalties.
What..are..some..implications..of..when..a..company..acts..in..an..unethical..manner?..Public..Trust...
Lawsuits..and..Fines...Decline..in..sales...Employee..discontent.
Lesson..2..-..Organizational..Ethics..and..Corporate..Social..Responsibility..(CSR)
Define..corporate..social..responsibility...a..concept..where..companies..choose..to..take..actions.
.that..help..society
Explain. . . . the. . . . benefits. . . . and. . . . provide. . . . reasons. . . . companies. . . . do. . . . corporate. . . . socia
l. . . . responsibility.. . CSR..practices..improve..a..company's..public..image..and..make..it..mor
e..appealing..to..employees..who..value..community-
focused..organizations...CSR..activities..include..charity..work,..volunteering,..environmental.
.projects,..and..humanitarian..efforts,..all..aligned..with..the..company's..goals..and..values...C
SR..benefits..both..the..company..and..its..stakeholders,..particularly..those..with..less..influe
nce,..such..as..community..members..living..near..corporate..offices..or..factories.
Provide..an..example..of..corporate..social..responsibility..activity..that..is..not..in..the..course..of..stu
dy...company..donates..1%..of..its..sales..to..environmental..causes,..supporting..grassroots..organiz
ations..that..focus..on..conservation..and..sustainability.
List..the..six..different..company..stakeholders.. . Provide..examples..of..how..the..six..different..compa
ny..stakeholders..may..benefit..from..corporate..social..responsibility.
, community..membe local..residents..or..organizations..that..may..be..affected..by..the..corporation's..activities,..such..as..through..job
rs pportunities,..environmental..impact,..or..charitable..initiatives
employees individuals..employed..by..the..corporation,..affected..by..decisions..regarding..job..security,..wages,..working..co
itions,..and..career..development..opportunities
customers people..or..businesses..that..purchase..and..use..the..corporation’s..products..or..services,..whose..loyalty..and..sa
sfaction..are..vital..for..sustained..success
shareholders investors..who..own..shares..in..the..corporation..and..are..primarily..focused..on..financial..performance..and..the
eturn..on..their..investment
suppliers businesses..that..provide..goods..or..services..to..the..corporation..directly..influence..its..supply..chain,..product
n,..and..efficiency
government..agenci regulatory..bodies..that..ensure..the..corporation..follows..laws..and..regulations,..including..environmental,..labo
es .and..governance..standards
What..is..the..World..Trade..Organization..important..and..what..benefits..does..it..provide?..an..inter
national..organization..that..regulates..global..trade..between..nations,..aiming..to..ensure..tha
t..trade..flows..smoothly,..predictably,..and..freely..by..establishing..and..enforcing..trade..a
greements,..resolving..disputes,..and..promoting..fair..competition
List..and..describe..the..seven..CSR..activities..and..explain..who..benefit
s...Activity. Stakeholder..benefit. Activity.
Answers | Verified | Latest Update
Lesson. . 1. . –. . The. . Importance. . and. . Impact. . of. . Ethics
1. With..ethics,..morals..and..values,..define..each..term.
Values..are..the..core..beliefs..that..guide..decisions..and..behavior,..helping..individuals..disting
uish..right..from..wrong.
Morals..are..about..personal..feelings..of..right..and..wrong...Ethi
cs..are..about..the..rules..of..right..and..wrong..in..society
2. Explain..the..similarities,..differences..and..how..ethics,..morals..and..value
s..are..related.
All..three..serve..as..guidelines..for..behavior..and..decision-
making,..helping..individuals..distinguish..between..right..and..wrong.
Values..come..from..personal..experiences,..family,..culture,..and..upbringing.
Morals..are..shaped..by..religious..teachings,..cultural..norms,..or..personal..beliefs.
Ethics..are..often..established..by..external..bodies..(laws,..professional..codes,..organizations).
Define..legal...actions,..behaviors,..or..practices..that..are..in..compliance..with..established..laws..an
d..regulations
Provide. . an. . example. . for. . each. . of. . the. . following. . that. . is. . not. . in. . the. . course. . of
..study:
legal-
ethical..The..company..complies..with..laws..like..HIPAA..or..data..protection..regulations,..ensuring..
employees’..sensitive..information..isn’t..shared..without..consent.
legal..–
..unethical..A..store..legally..raises..the..price..of..bottled..water..during..a..natural..disaster..to..$20..per..
gallon.
illegal-
ethical..conflicts..An..employee..illegally..shares..confidential..company..documents..to..expose..fraud
..or..dangerous..practices..that..harm..the..public.
What. . is. . a. . conflict. . of. . interest?. . when..someone’s..personal..interests,..like..relationshi
,ps..or..money,..affect..their..ability..to..make..fair..decisions..at..work.
Provide..an..example..not..mentioned..in..the..course..of..study...Another..example..in..business..could..
be..a..financial..advisor..recommending..investments..they..personally..profit..from,..even..if..it’s..not..
in..the..client’s..best..interest.
What..happens..when..organizational..ethics..conflict..with..personal..ethics?. . Employees..may..feel..
torn..between..staying..true..to..their..personal..values..and..following..the..organization’s..rules..or..c
ulture...This..can..lead..to..anxiety,..dissatisfaction,..or..even..burnout.
What..are..some..implications..of..when..a..company..acts..in..an..ethical..manner?..Customers..are..mo
re..likely..to..support..companies..known..for..fair..labor..practices..and..environmental..responsibilit
y.
Consumers..are..more..loyal..to..companies..that..align..with..their..values...Ethical..behavior..helps..co
mpanies..avoid..lawsuits..and..regulatory..penalties.
What..are..some..implications..of..when..a..company..acts..in..an..unethical..manner?..Public..Trust...
Lawsuits..and..Fines...Decline..in..sales...Employee..discontent.
Lesson..2..-..Organizational..Ethics..and..Corporate..Social..Responsibility..(CSR)
Define..corporate..social..responsibility...a..concept..where..companies..choose..to..take..actions.
.that..help..society
Explain. . . . the. . . . benefits. . . . and. . . . provide. . . . reasons. . . . companies. . . . do. . . . corporate. . . . socia
l. . . . responsibility.. . CSR..practices..improve..a..company's..public..image..and..make..it..mor
e..appealing..to..employees..who..value..community-
focused..organizations...CSR..activities..include..charity..work,..volunteering,..environmental.
.projects,..and..humanitarian..efforts,..all..aligned..with..the..company's..goals..and..values...C
SR..benefits..both..the..company..and..its..stakeholders,..particularly..those..with..less..influe
nce,..such..as..community..members..living..near..corporate..offices..or..factories.
Provide..an..example..of..corporate..social..responsibility..activity..that..is..not..in..the..course..of..stu
dy...company..donates..1%..of..its..sales..to..environmental..causes,..supporting..grassroots..organiz
ations..that..focus..on..conservation..and..sustainability.
List..the..six..different..company..stakeholders.. . Provide..examples..of..how..the..six..different..compa
ny..stakeholders..may..benefit..from..corporate..social..responsibility.
, community..membe local..residents..or..organizations..that..may..be..affected..by..the..corporation's..activities,..such..as..through..job
rs pportunities,..environmental..impact,..or..charitable..initiatives
employees individuals..employed..by..the..corporation,..affected..by..decisions..regarding..job..security,..wages,..working..co
itions,..and..career..development..opportunities
customers people..or..businesses..that..purchase..and..use..the..corporation’s..products..or..services,..whose..loyalty..and..sa
sfaction..are..vital..for..sustained..success
shareholders investors..who..own..shares..in..the..corporation..and..are..primarily..focused..on..financial..performance..and..the
eturn..on..their..investment
suppliers businesses..that..provide..goods..or..services..to..the..corporation..directly..influence..its..supply..chain,..product
n,..and..efficiency
government..agenci regulatory..bodies..that..ensure..the..corporation..follows..laws..and..regulations,..including..environmental,..labo
es .and..governance..standards
What..is..the..World..Trade..Organization..important..and..what..benefits..does..it..provide?..an..inter
national..organization..that..regulates..global..trade..between..nations,..aiming..to..ensure..tha
t..trade..flows..smoothly,..predictably,..and..freely..by..establishing..and..enforcing..trade..a
greements,..resolving..disputes,..and..promoting..fair..competition
List..and..describe..the..seven..CSR..activities..and..explain..who..benefit
s...Activity. Stakeholder..benefit. Activity.
